The Tommee Tippee Starter Straw Cup is the best for little ones! I have not found a comparable straw sippy cup. My son picked up on it right away at 6 months old, which made an easy transition awa... Ver mais
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Leia as opiniões dos outros
I absolutely love Tommee Tippee! ❤️ Their products have become such a big part of our everyday life with my 8-month-old daughter, Sophia. One of her favorites is her Tommee Tippee straw cup, whic... Ver mais
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I originally emailed Tommee Tippee because my little guy has a sensory processing disorder and chews things, I purchased their sports cups that were spill proof and bite proof. My son who definitely f... Ver mais
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Florence was so helpful with my issue! All the replies were so fast as well! I highly recommend Tommee Tippee from the customer service alone!
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Tommee Tippee® was founded over half a century ago, born from a mission to make everyday life easier for parents around the world. Today, we are still as committed to that original goal as we were back in 1965. We strive to create innovative and stylish products, championing everything it takes to be a parent. At feed time, mealtime, change time and sleep time. Making things easier when we can, always listening, creating, and inventing. It’s no wonder we’re loved by babies and recommended by generations of parents.
Informações de contacto
11th Floor, 1010 Washington Boulevard, Stamford,, 06901, Connecticut, Estados Unidos da América
- +1 877 248 6922
- tommeetippee.com/en-us
4,8
Excelente
983 opiniões
Sem histórico recente de solicitação de opiniões
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I spoke with Kelly and I’m just waiting…
I spoke with Kelly and I’m just waiting for my package
6 de maio de 2026
Opinião espontânea
Resposta da Tommee Tippee North America
Hello Donna,
Thank you so much for the lovely 5 star Trustpilot review.
We are so glad to hear that kelly was able to help you and send you something.
We reallly appreciate your feed and we will tell Kelly about your feed back.
All the best
Tommee Tippee
Replacement Cup
I contacted Tommee Tippee to purchase a replacement valve for my daughter’s sippy cup. They don’t sell just the valves, so they are sending me a replacement cup instead! I spoke with Kelly, super impressed with the customer service!
6 de maio de 2026
Opinião espontânea
Resposta da Tommee Tippee North America
Hi Shaelyn,
Thank you for taking time to leave your review.
We're always delighted to hear that our Parent-Care Specialists were able to help get you that replacement out for your little one and leave such a great impression.
We will be sure to pass along your kind words to Kelly.
Please do not hesitate to get back in contact should you ever need any future assistance.
Warmest Wishes,
Tommee Tippee.
I reached out to tommee tippee for a…
I reached out to tommee tippee for a “care package” for my 16MO, she is so obsessed with their glow in the dark pacifiers and she has to have 3 every night to sleep with. I have spent so much on these paci’s and they gave us some for free! We love them, and will continue to keep purchasing from them as long as she is taking paci’s ❣️.
4 de maio de 2026
Opinião espontânea
Resposta da Tommee Tippee North America
Hello Meghan.
Thank you for taking the time to leave your feedback.
We are so happy to hear how much your little ones loves the Glow in the dark pacifiers and our Parent care specialists have been able to send you out some more.
We truly value your custom.
If you require any further assistance in the future, please don't hesitate to reach out.
Warm wishes.
Tommee Tippee.
We had a part eaten by the puppy on a…
We had a part eaten by the puppy on a new cup and even tho replacement parts aren’t available they sent me a new cup.
27 de abril de 2026
Opinião espontânea
Resposta da Tommee Tippee North America
Hi Chelsea,
Thank you so much for taking the time to leave this lovely review.
We are always so happy to hear that we have been able to help and make your day better.
We hope this new cup finds you well.
Best wishes,
Tommee Tippee
My experience was great
My experience was great. They were quick to answer. Had good help and communication with Andy and Nicholas.
27 de abril de 2026
Opinião espontânea
Resposta da Tommee Tippee North America
Hi Jessica,
Thank you for taking the time to leave some feedback.
We're thrilled to see that you have rated us 5 stars and we are delighted to hear how satisfied you are with the service provided by our Parentcare Specialists. We're glad to hear your query was resolved efficiently and that you found this to be good communication and an overall great experience!
We hope you continue to love our products as much as we do!
Kind Regards,
Tommee Tippee
Customer Service
Tayla, Debbie, and Jo were the most thoughtful and kindest workers I have met virtually. They were fast responding and even gave congratulations on my bundle of life, they need a raise!!!!
27 de abril de 2026
Opinião espontânea
Resposta da Tommee Tippee North America
Hi Sa'Brae,
Thank you for taking the time to leave a review.
We're pleased to hear that your query was resolved swiftly and that you are content with the service our Parentcare Specialists have provided. We're overjoyed to hear that you have found us to be thoughtful and kind in supporting you and your little one. We could not be happier to hear how satisfied you are and we hope you continue to love our products.
Wishing you all the best,
Tommee Tippee
Hoods for bottles
I requested some hoods for my bottles that I had lost. Within a short amount of time, Beverley got my information, ordered the hoods from the warehouse and is going to ship them to my home. Beverley took care of me quickly and courteously. I will definitely recommend Tommie Tippee! Thank you!
27 de abril de 2026
Opinião espontânea
Resposta da Tommee Tippee North America
Hello Leanne.
Thank you for taking the time to leave your feedback.
We are delighted to hear that Beverley was able to resolve your issue quickly and in a courteous manner.
We will certainly be passing your kind words on.
It is wonderful to hear that you would recommend our products.
If you require any further assistance in the future, please don't hesitate to reach out.
Warm wishes.
Tommee Tippee.
Nickolas G was an amazing help
Nickolas G was an amazing help, i really appreciate his support and willingness to help with a solution.
23 de abril de 2026
Opinião espontânea
Resposta da Tommee Tippee North America
Hello Kenzie,
Thank you so much for the amazing 5 star Trustpilot in relation to your recent experience with us.
We are so glad to hear that Nicholas was able to help you with everything that you needed, with willingness to offer support and was able to find a solution to issue.
This will be fed back to Nicholas who will be delighted with your review.
Warmest Regards.
Tommee Tippee.
I spoke with Tayla And Izzy
I spoke with Tayla And Izzy. They responded very quickly and was very understanding to my situation but due to my product in question not being stocked at their facility they could not provide me with what I specifically needed. However They went out of their way to gave me an alternative that will help me just as much.
I’ve been using tommee tippee for YEARS now’s and they’ve never let me down. Knowing they have great customer service behind the products speaks volumes.
22 de abril de 2026
Opinião espontânea
Resposta da Tommee Tippee North America
Hi Jessica,
Thank you for taking time to leave your review.
We're always delighted to hear that our Parent-Care Specialists were able to help you resolve your issue in a quick and empathetic manner and leave you with such a great impression/
We will be sure to pass along your kind words to both Tayla and Izzy.
Please do not hesitate to get back in contact should you ever need any future assistance.
Warmest Wishes,
Tommee Tippee.
Kelly was amazing with assisting!
Kelly was amazing with assisting me with my questions, and went above and beyond to resolve my problem. Amazing assistance and product
21 de abril de 2026
Opinião espontânea
Resposta da Tommee Tippee North America
Hello Brandon.
Thank you for taking the time to leave your feedback.
We are delighted to hear you received amazing assistance from our parentcare specialist Kelly, and she went above and beyond to help resolve your issue.
We will certainly be passing your kind words on.
If you require any further help, please don't hesitate to reach out.
Warm wishes.
Tommee Tippee.
Customer service help
I’ve always heard great things about this brand and I finally got to experience first hand how amazing this brand and their team is! I had some issues back to back with a couple sippy cups and lanre and Kelly were so very helpful and calm with me during our conversation about my sippy cups.
21 de abril de 2026
Opinião espontânea
Resposta da Tommee Tippee North America
Hi Celeste,
Thank you for taking the time to leave some feedback.
We're thrilled to hear that you have had a wonderful and pleasant experience with our Parentcare Specialists and we are delighted to hear how satisfied you are with the service provided. We're pleased to hear you found us to be helpful and patient when assisting you with your query and we hope you continue to love our products as much as we do!
Wishing you all the best,
Tommee Tippee
Great product support
Amazing customer service and quick replies! Got my replacement sorted in about 10 minutes when i ordered on amazon.
20 de abril de 2026
Opinião espontânea
Resposta da Tommee Tippee North America
Hi Ace,
Thank you for taking the time to leave some feedback.
We're thrilled to hear that your query was resolved swiftly and efficiently by our Parentcare Specialists and that a replacement is on the way! We're delighted to hear how satisfied you are with the service provided and we hope you continue to love our products as much as we do!
We wish you all the best,
Tommee Tippee
Wonderful customer service
Messaged them on Facebook to thank them for the amazing products they have and to personally invite them to my baby shower, Nicholas was awesome and got to send me a baby shower gift. Super thankful!
15 de abril de 2026
Opinião espontânea
Resposta da Tommee Tippee North America
Hi Karla,
Thank you for your feedback.
We are delighted to hear that Nicholas assisted you with sending your out some gifts for your baby shower.
We will pass your kind words on to him.
We at Tommee Tippee would like to congratulate you on the up-and-coming arrival of your little one. We hope everything goes well for you.
We hope you continue to use our products and services in the future.
Best Wishes
Tommee Tippee
Lanre and Kelly were great!
Lanre and Kelly were great!! Super helpful and showed great customer service and expertise. It makes me appreciate Tommee Tippee much more knowing that the company cares about the customers and the issues that may arise. Will recommend Tommee Tippee to my friends and family.
14 de abril de 2026
Opinião espontânea
Resposta da Tommee Tippee North America
Hi Kacie,
Thank you for taking time to leave your review.
We're always delighted to hear our Parent-Care Specialists were able to help while providing the professional and empathetic service we strive for.
We will be sure to pass along your kind words to both Lanre and Kelly.
Please do not hesitate to get back in contact should you ever need any future assistance.
Warmest Wishes,
Tommee Tippee.
Active spout replacement parts
I reached out to them through their Facebook page about getting replacement valve parts for their active spout cups because that's the only cup my autistic child will drink from, and they said that they are currently out of stock of the valve replacement parts,so they offered to send me new cups for the inconvenience. Great company. All my kids used their sippy cups and bottles.
13 de abril de 2026
Opinião espontânea
Resposta da Tommee Tippee North America
Hi Elyssa,
Thank you for taking time to leave your review.
We're always delighted to hear that our Parent-Care Specialists are able to help resolve this issue for you and leave you with such a great impression.
Please do not hesitate to get back in contact should you ever need any future assistance.
Warmest Wishes,
Tommee Tippee.
The Tommee Tippee Electric Pump has…
The Tommee Tippee Electric Pump has been the best for me on both of my pumping journeys with my children, and I needed to order replacement parts. I spoke with Kelly and she was wonderful, and helped me quickly.
10 de abril de 2026
Opinião espontânea
Resposta da Tommee Tippee North America
Hi Chelsey,
Thank you for leaving a review of your experience with us.
It's amazing to hear how wonderful Kelly was in helping to order you some spare parts for your breast pump.
Best wishes,
Tommee Tippee
Quick help
I just got my second Natural Start bottle kit, and it was missing the largest bottle. I spoke with Honorine, who was kind, efficient, and professional.
After our phone conversation, she send me an email right away, and our conversation was fast and smooth.
She is an excellent customer service representative in her efficiency, her tone, and her attention to details and to the customer.
A great thank you!!
9 de abril de 2026
Opinião espontânea
Resposta da Tommee Tippee North America
Hi Gerry,
Thank you for taking the time to leave some feedback on your experience.
We are thrilled that our Parentcare Specialist was kind and efficient in resolving your query today. We are delighted to hear how satisfied you are with the service you have received and we're pleased that your interaction was excellent. We could not be happier to hear that this was quick and smooth from start to finish.
Should you need any further assistance, we are always happy to help!
Wishing you all the best,
Tommee Tippee
Kelly was amazing
Kelly was amazing, she helped with everything I needed in a timely matter. Will definitely stick with Tommee Tippee !
6 de abril de 2026
Opinião espontânea
Resposta da Tommee Tippee North America
Hello Sierra.
Thank you for taking the time to leave your feedback.
We are delighted to hear that Kelly was able to help resolve your issue and this was done in a timely manner.
We will make sure to pass your kind words on.
We truly appreciate your loyalty and custom.
Warm wishes.
Tommee Tippee.
Easy!!
Easy!!! I was able to create a support ticket within 2 minutes.
2 de abril de 2026
Opinião espontânea
Resposta da Tommee Tippee North America
Hi Helen,
Thank you for taking the time to leave some feedback!
We are delighted to hear that you have rated us 5 stars on Trustpilot and that you had an easy experience getting in contact.
Your kind words have really touched us here at Tommee Tippee and we hope to continue providing assistance any way we can. If you need any further assistance in the future, please let us know.
Warm Wishes,
Tommee Tippee
Lanre helped me with product support…
Lanre helped me with product support after I lost all the valves for my sport cups. Thankful for such great assistance!
1 de abril de 2026
Opinião espontânea
Resposta da Tommee Tippee North America
Thank you so much for your kind feedback. I’m really glad Lanre was able to assist you.
I’ll be sure to pass your lovely comments on, it will mean a lot. We truly appreciate you taking the time to share your experience 😊
Tommee Tippee
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