The Costine media unti we got is really beautiful and high quality. Very good customer service , can be done better and space for improvements with courier/ delivery team , just a little suggestion.... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
After discovering Tommy Franks we have used them a few times. Offering good range of high-end products with beautiful designs and quality. My request for better images or samples was easily resolved... Ver mais
AVOID! I ordered a piece of artwork from Tommy Franks which looked nothing like the online photo in real life. I understand there can be variations to artwork but the colours and design looked complet... Ver mais
A empresa respondeu
Very good customer service, responsive emails. Item was shipped on time with good tracking and helpful delivery drivers who allowed us to un package and check the item before leaving. We haven’t yet a... Ver mais
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The Costine media unti we got is really…
The Costine media unti we got is really beautiful and high quality. Very good customer service , can be done better and space for improvements with courier/ delivery team , just a little suggestion.
Overall very satisfied
Fantastic Tables!
New supplier and even though it is just email communication, they are very fast at responding, easy to organise delivery and great products. My clients were very happy.
Great service!
Wonderful products and helpful staff
After discovering Tommy Franks we have used them a few times. Offering good range of high-end products with beautiful designs and quality. My request for better images or samples was easily resolved by the helpful staff who are always quick to reply to enquiries. Happy to support small companies and welcome any new suppliers that offer a great service and product.
Very happy indeed!
As a designer, I'm always very apprehensive when it comes to ordering from brands I haven't used before or at the very least seen the goods close up! However my client had fallen in love with a dining table from Tommy Franks...I was nervous about not having a contact number or direct point of contact, but after messaging I had a fast and reassuring response from a member of the TF team, so decided to take the risk. Well, it was so worth it. Communication was great. Delivery was fast and efficient. and most importantly the table is stunning and my client loves it! So thank you! Will be ordering from you again in the future without hesitation :)
Excellent quality ❤️
Beautiful chairs and delivery was…
Beautiful chairs and delivery was earlier than expected!
Brilliant products and fantastic team…
Brilliant products and fantastic team to work with!
Decorum Interiors x
Very good customer service
Very good customer service, responsive emails. Item was shipped on time with good tracking and helpful delivery drivers who allowed us to un package and check the item before leaving. We haven’t yet assembled the desk so I hope that goes well! My first experience with Tommy Franks and will absolutely use them again.
I recently purchased the Lantine 240…
I recently purchased the Lantine 240 Dining Table (Pill Shaped) in Ash Oak from Tommy Franks, and it’s honestly one of the best furniture investments I’ve made. The craftsmanship is outstanding – solid, beautifully finished, and incredibly elegant in person.
The pill shape adds a soft, contemporary edge to the room, and the ash oak grain gives it a natural warmth that works perfectly with both modern and traditional interiors. It comfortably seats 8 without feeling bulky, and the design is both minimal and striking.
Delivery was smooth, the table was well-packaged, and customer service was responsive throughout. Highly recommend Tommy Franks if you're looking for stylish, quality furniture that really stands out.

Resposta da Tommy Franks Limited
Amazing company
Absolutely love my new bedside tables from Tommy Franks! The quality is top-notch and they look amazing in my room. The staff were super friendly and helpful — made the whole process really easy and enjoyable. Such a beautiful range of furniture too, I’ll definitely be back for more. Highly recommend!

Resposta da Tommy Franks Limited
Lantine TV Unit - best buy ever!!
Lantine TV Unit - Walnut:
I love this TV Unit!!
This is such a brilliant piece of furniture in my living room. Good quality and worth every penny. I have a 75 inch TV and it goes perfectly well. I am so glad I found this after searching everywhere. It is heavy because it is made up of wood which is what you would expect and are paying for. I even bought matching side table to go with it. Highly recommend it if you are looking for good quality modern furniture.

Resposta da Tommy Franks Limited
We had a gorgeous painting delivered by…
We had a gorgeous painting delivered by Tommy Franks. I can’t fault them at all. Great customer service and delivery. The painting is beautiful and just as described. Would definitely order again.

Resposta da Tommy Franks Limited
Outstanding quality furniture
Outstanding quality furniture, made to last. Very pleased with my sideboard. Would highly recommend. 🌟

Resposta da Tommy Franks Limited
Tommy franks products
Products are exceptional. Exclusive designs and made to a high quality and high standards. Highly recommend them. Delivery and service was great too

Resposta da Tommy Franks Limited
Excellent company
Amazing dining table looking to buy some new dining chairs to match quick delivery on the in stock items. Excellent customer service would highly recommend.

Resposta da Tommy Franks Limited
AVOID
AVOID! I ordered a piece of artwork from Tommy Franks which looked nothing like the online photo in real life. I understand there can be variations to artwork but the colours and design looked completely different to what was shown online. Eventually was able to return the artwork but the customer service was very slow to respond and get it sorted. Would not buy any products from Tommy Franks after this experience

Resposta da Tommy Franks Limited
Ordered 2 pieces of artwork on a Sunday…
Ordered 2 pieces of artwork on a Sunday and we received them by the Wednesday!
So quick and very happy the quality.
Hand finished which makes them look really unique and special!

Resposta da Tommy Franks Limited
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







