Tonecheer Opiniões 

144
•
TrustScore: 4.5 em 5

4,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I have purchased one book nook and one music box from this company through Amazon and I can say their products are made of good quality wood. Not cheaply made. And their products are just as good if n... Ver mais

Classificada 5 em 5 estrelas

Tonecheer has excellant customer service. Their products are thoughtfully created. The detail of the kits is stellar, the colors are gorgeous. It is so hard to make a choice because I want them all!

Classificada 5 em 5 estrelas

Tonecheer has me cheering like I just found the last puzzle piece under the couch. Their 3D puzzles blend brain teaser and hands-on model building—just tricky enough to make your eyebrows meet, yet so... Ver mais

Classificada 5 em 5 estrelas

I discovered Tonecheer first at Joanns arts & crafts 2023. Then through Amazon. And now I just buy direct. I've never had a problem with customer service or kits. There designs have become increasingl... Ver mais

Informações sobre a empresa

  1. Loja de brinquedos

Escrito pela empresa

Xiamen Goowin Technology Co., Ltd. is located in Xiamen Fujian Province, which has been established for more than ten years, integrating the research and development, production and sales of cultural and creative products. The company has nearly 8,000 square meters of production plants and mature design team, independent research and development of production processes and continuous introduction of new products, currently has nearly 100 design patents.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

144 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 28% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(144)

141 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Top Tier Customer Service

I love the quick replies when you have questions. Also, when you leave a review with the smallest concern, they follow up. This is a great company that prides themselves on great products and taking care of their customers. I will always be a customer!

13 de abril de 2026
Classificada 5 em 5 estrelas

Great products that I actually enjoyed…

Great products that I actually enjoyed putting together. I liked thier cyber City book nook so much that I got excited and ordered similar products from other companies that were horrible to put together. Will only be ordering from them from now on.

1 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Spare parts

I love that this company will give you GIVE YOU! extra parts when you break the ones in the kit! That is super service!

13 de abril de 2026
Classificada 1 em 5 estrelas

Lost package and no reply

I ordered 2 book nooks from them and only one got delivered. I emailed customer service and got no reply.

24 de abril de 2026
Opinião espontânea
logótipo da Tonecheer

Resposta da Tonecheer

Hello, we sincerely apologize for the inconvenience. After reviewing your order, our customer service team has arranged for the missing items to be reshipped to you! We have also sent the tracking number to your email.

Classificada 5 em 5 estrelas

Même si les livraisons mettent parfois…

Même si les livraisons mettent parfois 3 ou 4 semaines à venir, les produits sont d'une qualité supérieure et incroyable !!
J'en suis à mon 20eme puzzle 3d ( quasiment ) et j'aime toujours autant me plonger dans chaque nouvel univers de chaque boite... je recommande vivement.

12 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I love love love tonecheer

I love love love tonecheer. I have officially bought and built 5 tonecheer products and none of them disappoint. Amazing quality and amazing products. They have also sent me Replacment parts for absolutely free. They are the best.

18 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Delightful Foray into Book Nooking

I bought our first ever book nook in the middle of March, Tonecheer's A Midsummer Night's Dream, which my daughter quickly claimed and put together. She followed the well-written instructions and we were not disappointed in the least! The thickness of the pieces are of excellent quality, only minor sanding was needed for the places where the pieces had been attached to the main board. The assembly process, while care was needed, was simple to follow, with beautiful results.

I bought another small kit around the same time which, while still lovely, was not as sturdy as Tonecheer. I have just recently ordered 4 more kits: Beast and Beauty, Leonardo da Vinci, Flower Shop, and Spacetime Museum. That is how much I am enjoying Tonecheer's projects! My only problem will be finding the room to put all the models I want to purchase!

23 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I absolutely love their items

I absolutely love their items. I just got the candy one, star one, monster carnival, the flower shop and others I cant think of all the names. They always come in excellent condition. I will continue buying. Gotta get the new one coming out.

22 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Three cheers for Tonecheer!

Tonecheer has me cheering like I just found the last puzzle piece under the couch. Their 3D puzzles blend brain teaser and hands-on model building—just tricky enough to make your eyebrows meet, yet so satisfying when the final gear clicks that you consider a tiny victory parade. And the customer support? Stellar. If a piece snaps, vanishes, or gets adopted by the vacuum, they’ll ship a replacement at no extra cost. These construction kits double as stress relief: assemble, breathe, forget emails exist, and watch the daily grind quietly retire.

21 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I bought a model and completely fell in…

I bought a model and completely fell in love with the entire experience. Would totally recommended purchasing from tonecheer if you're a fan of wooden booknooks and wooden models to assemble.

29 de setembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Awful kit

Awful kit. I have done numerous kits previously from other companies but this was awful. Hard to fit together and then when it was assembled, a music box, it wouldn't rotate. Asked for refund, replacement and no help. Sent videos as requested of proof it doesn't turn. Have dismantled and reassembled.. no joy. Still awaiting some reason able customer service offer of resolution. Give this company a miss, so many better ones who value their customers out there.

17 de abril de 2026
Opinião espontânea
logótipo da Tonecheer

Resposta da Tonecheer

Hello, dear friend. I’m truly sorry to hear about your experience. Due to the time difference and the weekend, our customer service team was unable to respond to you in a timely manner, and I sincerely apologize for that. We have already contacted the relevant customer service representative to handle your matter. Please check your email for the latest update; I’m confident she will be able to help resolve the issue you’re facing. I sincerely apologize for the inconvenience this has caused you.

Classificada 5 em 5 estrelas

One of the most beautiful and sturdy…

One of the most beautiful and sturdy miniatures I have ordered from. My first 3 sets of miniatures are all from Tonecheer. The wood pieces are sturdy and easy to assemble. I had other miniatures from other companies where I found the wood piece are more flimsy and easy to break. In addition, Tonecheer includes a very clear instruction teaching how you should pre-test the mechanical or electrical parts before you begin to build, which saves a lot of time vs. my other set didn’t let me test until I finished building and found out the LED light not working.

17 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Superb kits

Superb kits. Excellent materials and very clear instructions. Look amazing when built. My favourite brand so far.

12 de abril de 2026
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais