I bought Diablo 4 on September 21st, and I still haven't received it... The necessary three days have passed, yet there’s been total silence... They aren't replying; they aren't even trying to fix th... Ver mais
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I have been buying cd keys for years, and appreciate that some methods require a little patience to work around security of certain platforms. With this in mind, Top player as a vendor is absolutely s... Ver mais
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First purchase. Took a while as I was not familiar on how it works. However, support crew were certainly helpful. A few emails and happily download the game. Looking forward to more offers (with less... Ver mais
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Like other reviewers have stated, you’re not going to get the battle net gift in 96 hours…. But it didn’t take a week or 10 days either. We got ours at the 104 hour mark. Not bad but not ideal… this i... Ver mais
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Informações sobre a empresa
Escrito pela empresa
TopPlayer.gg is a specialized store for the secure sale of digital goods, gift cards, and Battle.net products, alongside the latest video game releases. Our commitment is to provide you with fast transactions, exceptional customer service, and maximum security in every delivery—so you only have to worry about playing.
Informações de contacto
Estados Unidos da América
- topplayer.gg
3,3
Aceitável
52 opiniões
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Over 117 hours have passed
Over 117 hours have passed, and the d4 gift still hasn't arrived.
I submitted a ticket – no response.
I submitted a ticket on Kinguin – no response.
26 de agosto de 2026
Opinião espontânea
Resposta da Topplayer
We are deeply sorry for the massive delay and the lack of communication on both platforms. That is entirely our fault.
We have completely cleared the delivery bottleneck that caused this issue. Your order has already been finalized, and our support team has updated your tickets with the confirmation details (whether it was completed or refunded).
Thank you for bearing with us during this system overload, and we apologize again for the silence.
The TopPlayer.gg Team
It was a pleasant experience
I can't say it was such a bad experience—I ordered the Bo7 game and that's exactly what I got. It did take a little longer than 72 hours, but it was still within the 72–96-hour timeframe they specify. As long as I received the game, everything is perfect.
13 de agosto de 2026
Opinião espontânea
Resposta da Topplayer
Thank you for trusting TopPlayer.gg! We are really happy to hear that your experience was a positive one and that you got exactly what you paid for.
The mandatory 72-hour friend cooldown set by Battle.net always requires a bit of patience, so we truly appreciate you bearing with us while the timer completed its course within our expected window.
Have a blast playing Black Ops 7, and please come back anytime!
The TopPlayer.gg Team
One week since i ordered the diablo 4…
One week since i ordered the diablo 4 expansion and nothing. 96h is not real. Im not going to say that its scam because i dont think it is, but come on i should have received the game more than two days ago. I writed yesterday a ticket where they say they respond 24h max and i have waited 30h and again, nothing
9 de agosto de 2026
Opinião espontânea
Resposta da Topplayer
We sincerely apologize again for the rough experience you had with this order. Missing our 96-hour delivery window and our 24-hour support SLA was entirely our fault due to a severe system overload at the time.
I just wanted to leave a quick update here to confirm that your ticket was answered and your Diablo 4 expansion was successfully delivered. We have since upgraded our delivery and support systems to ensure this kind of delay doesn't happen again.
Thank you for sticking with us and for your understanding!
The TopPlayer.gg Team
Outstanding Service & 100% Legit!
I can honestly say that Top Player GG provides an outstanding service. Everything was handled professionally, quickly, and exactly as promised. The entire experience was smooth, reliable, and hassle-free.
It’s refreshing to deal with a service that is legitimate, trustworthy, and delivers what they promise. Their communication and customer service were excellent from start to finish.
If you’re looking for a reliable service and want peace of mind knowing you’re dealing with a legit and professional company, I highly recommend Top Player GG. 💯🔥
12 de agosto de 2026
Opinião espontânea
Resposta da Topplayer
Wow, thank you for the glowing recommendation!
We are incredibly proud to be a platform you can trust and rely on. Hearing that your experience was quick, professional, and completely hassle-free is the best feedback we could possibly ask for.
Enjoy your purchase, and please come back to TopPlayer.gg anytime you need a seamless drop!
The TopPlayer.gg Team
Battle.net makes you wait 72h hours but…
Battle.net makes you wait 72h hours but for the price it is well worth it!
30 de julho de 2026
Opinião espontânea
Resposta da Topplayer
Thanks for the awesome feedback!
The 72-hour Battle.net wait is definitely the hardest part of the process, but we are thrilled that you found our pricing completely worth it. Getting you the best deals is exactly what we are here for.
Enjoy your purchase, and have a great time gaming!
The TopPlayer.gg Team
Finally got my copy of Black Ops 7 for…
Finally got my copy of Black Ops 7 for $26. Took more than 72 hours because the website doesn't tell you to accept their automated bot friend requests to get the gifts for Activision gifts from Battle.net. (I declined, so it took longer)
Response time within 24 hours is pretty meh, definitely needs to work on their support a bit. So if you prefer to wait and get your game, then this is an okay service.
1 de julho de 2026
Opinião espontânea
Resposta da Topplayer
Thank you for the honest and constructive review! You scored an amazing deal getting Black Ops 7 for $26, but you are completely right—our instructions should have been much clearer from the start.
Because of feedback like yours, we have officially updated our guides and automated emails so future buyers know exactly why those distribution accounts send friend requests, and why declining them resets the 72-hour timer. We also hear your critique regarding our 24-hour support response time. We are actively working on scaling our support team to provide much faster replies.
Thank you for your patience and for helping us improve TopPlayer.gg. Enjoy BO7!
The TopPlayer.gg Team
i hope im not getting scammed
Hello,
I was really happy when I saw what you advertised - so I went and bought my self B07 delivery said up to 72h but on website said instant. I wasn't to happy with that but I figured the price I paid makes up for it. the friend requests came straight way and I've added them as per the instructions. 5 requests to be exact.
more than 72h have passed and more than 24h have passed since i opened a ticket (#6PZQ) no game, no reply no nothing.
30 de junho de 2026
Opinião espontânea
Resposta da Topplayer
First off, you were completely right to be frustrated. You did everything perfectly by accepting those 5 friend requests right away, and we let you down by going silent on ticket #6PZQ.
We also want to own up to the mistake on the website. The "instant" tag was an error for this specific product and shouldn't have been there alongside the mandatory 72-hour Battle.net wait. We have already fixed that so it doesn't confuse anyone else.
The good news is that we have now caught up on our support queue, replied to your ticket, and successfully delivered your copy of BO7 directly to your account!
We are deeply sorry for the delay and the lack of communication, but we are thrilled the game is finally in your hands. Have a blast playing!
The TopPlayer.gg Team
Good price but decent wait time
Battle net makes you wait 72 hours to receive a code which is annoying. Then i had to wait around 12 more before I got my code. But for £9 rather than spending £40 on a game its worth it
29 de junho de 2026
Opinião espontânea
Resposta da Topplayer
Thanks for the awesome feedback!
Getting you the best possible deals is our top priority, so hearing that the great price made the wait worthwhile is exactly what we love to hear.
Have a blast with your purchase!
The TopPlayer.gg Team
I wanted to save a few dollars
I wanted to save a few dollars, but it ended up being more trouble than it was worth.
The purchase itself was instant, but the wait time was an eternity. I didn't receive the key and contacting support turned into another exhausting wait. I spent days chasing enough money for a game that should have taken minutes to deliver.
Save your sanity.
26 de junho de 2026
Opinião espontânea
Resposta da Topplayer
We are deeply sorry for the terrible experience. You are absolutely right—saving money shouldn't come with this level of frustration.
Because our Battle.net games are sent as direct gifts (rather than digital keys), they are bound by a mandatory 72-hour platform cooldown. But beyond that, our recent technical issues delayed your order even further and caused our support team to miss your messages entirely. That is unacceptable, and we own that mistake.
Your order has now been fully completed. We truly appreciate your patience and apologize again for the stressful wait.
The TopPlayer.gg Team
Bought a battle net code for bo7
Bought a battle net code for bo7, the site told it was less than 24h delivery. Currently more than 24h with any message or sign of nothing. Asked about any update in a ticket and didnt get any answer either. Not the best service I would say since I dont have my game
25 de junho de 2026
Opinião espontânea
Resposta da Topplayer
Hello,
Games can be delivered 72h after being friends as stated in the instructions.
We are replying to all support tickets at TopPlayer.gg and marketplaces, we will reach yours soon if not already replied!
The TopPlayer Team
I'm sorry but why do I have to wait for…
I'm sorry but why do I have to wait for up to 10 days for a code? Delivery service is atrocious. The product should be instant. use an other service thats reputable please.
EDIT: Added friends like Topplayer said. Still haven't received it. The wait is agonizing.
23 de junho de 2026
Opinião espontânea
Resposta da Topplayer
Hello,
It's very likely that you did not accept the friend requests, please open a ticket in topplayer.gg or were you made the purchase!
The TopPlayer.gg Team
Currently 126 hours and counting..
Currently 126 hours and counting... Still no game, ticket responses are horrendous, huge lack of help, non-existent help section, no contact number or live chat. I would personally avoid and never use.
15 de junho de 2026
Opinião espontânea
Resposta da Topplayer
You are absolutely right to be upset. Our support infrastructure completely failed you during this backlog, and we don't blame you for being frustrated about the lack of live chat or a proper help section. We dropped the ball.
The good news is that we are manually clearing the final backed-up orders right this very minute. Your game is being sent to your account within the next hour. We are deeply sorry for leaving you in the dark for 126 hours, and we are working hard to fix our communication channels so this never happens again.
I bought New cod mw4 on 07.06.
I bought COD MW4 on June 7th and accepted the invitation on June 8th. I still haven't received what I purchased.
###UPDATE
I received my order, I think changing the rating to 3 stars would be fair.
8 de junho de 2026
Opinião espontânea
Resposta da Topplayer
Thank you for providing the exact dates. You did everything perfectly by accepting the friend request on June 8th, and the massive delay you experienced with your Call of Duty order is entirely our fault due to an unexpected bottleneck in our system.
We are dispatching the final delayed orders right now. Your copy of MW4 is being delivered to your Battle.net account within the hour. We sincerely apologize for the radio silence and the long wait. Enjoy the game!
I paid for nothing
I paid for a Diablo IV Lord of Hatred DLC. I paid on June 8th, and as of June 15th, still nothing. I accepted the Battlenet friendship on June 9th, but after days, still nothing. At this point, I'm wondering: is it a scam?
I've sent numerous emails to seek clarification, but I'm still waiting for a response to many.
Update:
It's Tuesday, June 16th, and since topplayer's response to the review, where you said I'd get the DLC within an hour, nothing has arrived yet. And it's been 8 hours. Let's see how much longer I have to wait...
9 de junho de 2026
Opinião espontânea
Resposta da Topplayer
I want to assure you right away: this is absolutely not a scam, your money is safe, and your Diablo IV DLC is being delivered as we speak.
We completely understand why our silence made you suspect the worst. We failed terribly at answering your emails while we were trying to fix a severe overload in our delivery queue. We are pushing the final orders out right this minute, so you will see the Lord of Hatred DLC in your account within the next hour. We are so sorry for the unnecessary stress we caused you.
Item NOT delivered
Delivery time says 72-96 hours, and as of 15th June, I am at 150 hours with nothing (a full week), and they didn't respond to any of my support tickets either. I placed my order on the 8th.
I have escalated the issue with Kinguin, and I hope they ditch this merchant as soon as they can based on the other reviews here.
The only "new staff" they are hiring is ChatGPT to respond on this website too which is frankly just insulting.
8 de junho de 2026
Opinião espontânea
Resposta da Topplayer
No bots or AI here, just a very stressed human team owning up to a massive logistical failure. You are completely right to be angry, and we don't blame you at all for escalating the issue with Kinguin. We failed to meet the 96-hour window, and we failed to answer your tickets when you needed help. We deserve the criticism.
We are manually clearing our backed-up Kinguin orders right this very minute. Your game is being delivered to your account within the hour. We are truly sorry for the awful experience, and we are taking your feedback to heart to ensure we never leave a customer hanging like this again.
Delivered with a “little delay”
They didn’t not deliver what I paid for in the window of 96 hours and no response from the support.
I would rate this seller with 0 but it’s not possibile.
AVOID.
EDIT: Surely they did their best to deliver even if I received my game in one week.
12 de junho de 2026
Opinião espontânea
Resposta da Topplayer
We are truly sorry for the unacceptable delay and the lack of communication. We completely understand why you feel this way.
Our delivery system was recently overwhelmed due to a sudden bottleneck of orders processing at the exact same time, which unfortunately pushed your delivery past the expected window. We want to assure you and anyone reading this that this is strictly a logistical delay. We never fail to deliver what was paid for.
Our support team is actively catching up on tickets right now. We will contact you directly on your ticket today to resolve your order immediately or issue a refund. Thank you for your patience.
The TopPlayer.gg Team
Delivery window missed, no product
Was promised a 72-96 hour delivery window. Currently 115 hours in, and no sign of progress.
Last night after the latest delivery time was missed I opened a ticket, no response to that yet either.
As others mentioned the FAQ, Help Center, ToS and several other parts of the website do not function. Opening a ticket works, but if delivery windows are being missed so consistently, a lot of negative reviews could be avoided by just communicating clearly.
I hope I'll be able to update this review once I actually receive the product, but even then this store could do with a lot of improvements.
EDIT:
I have now received the product as ordered. I honestly wouldn't have minded the wait if the seller was transparent about it before the purchase. A little transparency goes a long way.
11 de junho de 2026
Opinião espontânea
Resposta da Topplayer
First of all, you are completely right. Better communication from our end would have saved you a lot of frustration, and we sincerely apologize for leaving you in the dark.
To give you full transparency, we are currently experiencing a significant bottleneck. Alongside a high volume of new orders, a massive wave of older clients recently completed their prerequisites (like accepting friend requests), causing all their deliveries to trigger at the exact same time. This compounded our queue and pushed us past your 96-hour window.
Regarding the website: we are currently doing a major overhaul and structural upgrade of the platform, which is why the FAQ, ToS, and Help Center links are temporarily under construction.
We are actively working through our support tickets right now and will respond to yours shortly to get your order delivered. Thank you for your patience and for the highly constructive feedback.
The TopPlayer.gg Team
Currently been waiting 5 days for mine
Currently been waiting 5 days for mine. No communication from them at all. Looks like its time to through PayPal
Edit this has now been resolved it just took alot longer than they said. If they were honest with the turn arpund times this could be better
3 de junho de 2026
Opinião espontânea
Resposta da Topplayer
We deeply apologize for the radio silence and the extended 5-day wait. That is not the standard of communication we want to provide.
Thank you for updating your review to confirm you received your order. We hear your feedback loud and clear regarding our turnaround times, and we are updating our website to ensure future buyers have a completely transparent and realistic timeframe before they purchase.
We appreciate your patience and your honest feedback to help us do better.
The TopPlayer.gg Team
Like other reviewers have stated….
Like other reviewers have stated, you’re not going to get the battle net gift in 96 hours…. But it didn’t take a week or 10 days either. We got ours at the 104 hour mark. Not bad but not ideal… this isn’t a bird feeder ordered on Amazon where you don’t care if it comes tomorrow or in two weeks. It’s a highly anticipated purchase. I would highly suggest TopPlayer.gg update their communications to indicate their current backlog and state an average current delivery window above actual so as to set the bar low and if they come in sooner…. GREAT!!
5 de junho de 2026
Opinião espontânea
Resposta da Topplayer
Hi MB,
Thank you for your honest review. You hit the nail on the head: buying a new game is exciting, and any delay past the expected window is frustrating. We are sorry that it took 104 hours to get your gift delivered.
We are taking your advice to heart and we are actively working on updating our delivery windows and customer communications to clearly state when we have a backlog. We are making the necessary changes to ensure we do exactly that.
Thank you for sticking with us and for helping TopPlayer.gg improve. Enjoy the game!
The TopPlayer.gg Team
Bad Service
It says: instant delivery but it takes ages.
Would definitely not recommend.
24 de maio de 2026
Opinião espontânea
Resposta da Topplayer
We completely understand your frustration and apologize for the confusion regarding the delivery time.
While most of our digital keys are delivered instantly, Battle.net game gifts are subject to Blizzard's strict platform security policies. Their system requires us to be friends on Battle.net for a mandatory 72 hours before it allows us to send any gift to your account. This is a platform restriction that unfortunately we cannot bypass.
Your order should now be successfully completed and delivered. We appreciate your patience during this mandatory waiting period and hope you enjoy the game!
The TopPlayer.gg Team
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