I bought Diablo 4 on September 21st, and I still haven't received it... The necessary three days have passed, yet there’s been total silence... They aren't replying; they aren't even trying to fix th... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I bought Diablo 4 on September 21st, and I still haven't received it... The necessary three days have passed, yet there’s been total silence... They aren't replying; they aren't even trying to fix th... Ver mais
A empresa respondeu
I have been buying cd keys for years, and appreciate that some methods require a little patience to work around security of certain platforms. With this in mind, Top player as a vendor is absolutely s... Ver mais
A empresa respondeu
First purchase. Took a while as I was not familiar on how it works. However, support crew were certainly helpful. A few emails and happily download the game. Looking forward to more offers (with less... Ver mais
A empresa respondeu
Like other reviewers have stated, you’re not going to get the battle net gift in 96 hours…. But it didn’t take a week or 10 days either. We got ours at the 104 hour mark. Not bad but not ideal… this i... Ver mais
A empresa respondeu
TopPlayer.gg is a specialized store for the secure sale of digital goods, gift cards, and Battle.net products, alongside the latest video game releases. Our commitment is to provide you with fast transactions, exceptional customer service, and maximum security in every delivery—so you only have to worry about playing.
Estados Unidos da América
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Same as others have reported, it not 96h wait time, its about one week or even longer in some cases, never again

Resposta da Topplayer
Its been 10 days and i still don't have my gift game. And its no sight my game on the horizon. Its terrible. Never again. No support respond, no any info.

Resposta da Topplayer
Working as intended, though i wish the 3 to 4 day were not a "suggestion" (it took 4-5 day), still good.

Resposta da Topplayer
Did not get the battle.net gift after 96H
Ordered on May 5.
Website FAQ link dont Work
Website Contact Us link not working either
1/5
Edit:
I got the key on may 10

Resposta da Topplayer
Well, the product was received, however... not great service. Easily the most disappointed I've been with a grey market site.
I acknowledge there's a 72h wait for Battlenet products - understandable, you can't bypass that. However, they did not deliver the product at the 72h mark. They didn't deliver it at 96 hours, either. It's only 5 days after ordering that I received it. And reading these reviews, this seems to be pretty common. If you can't deliver on time, don't advertise yourselves as "72h-96h" when it more often than not seems to be much longer than that! And yes yes high volume but I'm afraid I can't see that as anything other than a copout excuse. I asked for an update after 80 hours and they said I'd get it within the next 12 hours - but I didn't get it then either.
If you do buy from them you should seriously consider doing it from a 3rd party site as I don't know how much I'd trust this seller for a refund if needed. You should also weigh in how much you're saving, if it's just like 5-10 bucks... is it worth it to you to wait a week? For me, unlikely I purchase here again..

Resposta da Topplayer
never again using this site to buy anyting!! year on buying online no problems till now dont buy here

Resposta da Topplayer
1 Star: Waited more then 100 hours no response, product not delivered this is just a scam, avoid do not buy from topplayer
Edit:
I will give them 3 stars coz they finally delivered the product but it took around 130 hours instead of 72.

Resposta da Topplayer
Like everyone said, paid on 29 april, still nothing after more than 100h of friend list on Battle. And that is a HUGE problem if the strenght of your site is based on FAST responses and FAST distribution time, like you claim in every single mail and site you appear, even in your tickets. The customer service is near to non-existent, and the site is falling down to pieces. Dunno if trustworthy or not, will udate then.
Edit: After more than 100 Hours, product received, so ill update to 3 stars, but man, the lack of communication is a CRUCIAL matter, and you need to communicate in case of delays, these kind of things happens but you need to be faster expecially if you make the speed your trademark

Resposta da Topplayer
Paid on 29th of April, did not receive anything after 72 hours. I got through the instruction and added the required friends. But now, nothing happens.
Update: Received an information here, that there's a delay of one day. Later, I got the product without any issues. I'd consider the interaction average, which may be due to the third party involved.

Resposta da Topplayer
Pathetic delivery system (AVOID LIKE THE PLAGUE)

Resposta da Topplayer
game arrived on time after the 72 hours for battlenet would buy again any time with other games, it was worth the wait to get the game cheaper.

Resposta da Topplayer
Webseite funktioniert nicht, Einloggen nicht möglich

Resposta da Topplayer
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.