Email inquiry is replied by the next day, very responsive. Trip planning and associated services are made very easy.
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Prices will be high and take advantage of the tourist( in the camps) In addition, as an Israeli, seeing all the stickers against my country with captions such as “Star of David with a target on it“... Ver mais
A empresa respondeu
All great, thank you. Food was excellent. Reservations easy to access on campsite arrivals. Friendly staff every time! Well done, and we often reflect on the huge logistics behind that working eac... Ver mais
A empresa respondeu
I’m not exactly sure why it’s so hard to book these campsites ourselves directly but whatever it is, I am glad I had Jana on my side to help with my reservation on such short notice. She was professio... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We're search aggregator and booking provider. We take care of the complexities of booking reservations in Torres del Paine so you can focus on things that are important.
Informações de contacto
Na Stribrniku 233, 28401, Kutna Hora, República Checa
- info@torreshike.com
- torreshike.com
4,5
Excelente
188 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 80% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Easy and responsive
Email inquiry is replied by the next day, very responsive.
Trip planning and associated services are made very easy.
1 de junho de 2026
Resposta da Torres Hike
Thank you for your kind words! We're glad to hear that our team was responsive and that our platform helped make planning your trip easier. We hope you have an amazing time in Torres del Paine!
Wonderful booking system
Wonderful booking system. Easy to use, easy to modify bookings. Well worth the service fee.
31 de maio de 2026
Resposta da Torres Hike
Thank you so much for your kind words. We're delighted to hear that you found the booking system easy to use and that making modifications was straightforward. Making the planning process as simple and stress-free as possible is exactly what we strive for, so it's especially rewarding to hear that you felt our service was worth it. We hope you have an incredible time in Torres del Paine!
Resposta da Torres Hike
Thank you for your review! We're happy to hear that you found the booking process easy and straightforward. We work hard to make planning a trip to Torres del Paine as simple as possible, so it's great to know everything went smoothly for you. We hope you have an amazing adventure and enjoy every moment in Patagonia!
They responded to my questions…
They responded to my questions promptly, giving me confidence in my choices.
3 de junho de 2026
Resposta da Torres Hike
Thank you so much for your kind review! We're glad we could answer your questions and help you feel confident about your plans. We know that organizing a trip to Torres del Paine can be overwhelming, so we're always happy to help along the way. We hope you have an amazing adventure, and please don't hesitate to reach out if any other questions come up.
Super responsive to requests
25 de março de 2026
Resposta da Torres Hike
Thank you for your review. We’re glad we could assist you and appreciate your feedback. Wishing you a fantastic trip!
Easy to use website
29 de abril de 2026
Resposta da Torres Hike
Thank you for your review. We’re glad to hear you found the website easy to use. Wishing you a fantastic trip in Torres del Paine!
Excellent service.
Makes the whole process very easy and also gives you a detailed itinerary of every step. It’s worth it.
29 de março de 2026
Resposta da Torres Hike
Thank you for your review! We’re glad to hear the process felt easy and that the itinerary was helpful. We really appreciate your feedback.
Torres Hike does a great job of making…
Torres Hike does a great job of making easy what the el Torres concession makes difficult.
27 de março de 2026
Resposta da Torres Hike
Thank you for your review. We’re glad to hear we could make the booking process easier for you. That’s exactly what we aim for.
Prompt emails
Prompt emails. Easy to use website, great diagrams of the hiking route.
26 de março de 2026
Resposta da Torres Hike
Thank you for your review. We’re glad you found the website easy to use. Wishing you a fantastic trek!
Resposta da Torres Hike
Thank you for your review. We really appreciate your feedback and are glad we could assist. Wishing you a great trip!
Excellent customer service
Excellent customer service. Quick responses to emails with very professional recommendations.
29 de março de 2026
Resposta da Torres Hike
Thank you for your review. We’re glad to hear you were happy with the support and found our recommendations helpful. We really appreciate your kind words and wish you a fantastic trip!
Easy to use and responsive when there…
Easy to use and responsive when there are questions.
26 de março de 2026
Resposta da Torres Hike
Thank you for your review! We’re glad to hear you found the platform easy to use and that our team could support you when needed. Wishing you a great experience in Torres del Paine.
Get Jana on your side!
I’m not exactly sure why it’s so hard to book these campsites ourselves directly but whatever it is, I am glad I had Jana on my side to help with my reservation on such short notice. She was professional, prompt, informative, and accommodating… all via email. She worked with me through many options to get an option that I was happy with. The costs are a touch higher since you are paying for the convenience, however, it’s worth it.
29 de março de 2026
Opinião espontânea
Resposta da Torres Hike
Thank you for your kind review. We’re really glad we could help you find a solution on short notice and make the process easier for you. We appreciate your note on the value of convenience — that’s exactly what we aim to provide. Wishing you an amazing time in Torres del Paine!
Perfect for our self-guided O-Circuit
Straightforward & responsive, this aggregation website saved me hundreds of hours of trying to book one campground at a time. Once my reservation was set - changes were simple, as other accommodations became available, and the team at Torres Hike was great about responding to things I didn't understand. Would absolutely recommend.
27 de fevereiro de 2026
Resposta da Torres Hike
Thank you for your review. We’re glad to hear the booking process was straightforward and that our team could support you along the way. We really appreciate the recommendation and hope you had a great time on the O Circuit!
Price and anti semitism…
Prices will be high and take advantage of the tourist( in the camps)
In addition, as an Israeli, seeing all the stickers against my country with captions such as “Star of David with a target on it“ , “ pigs are not welcome here” ,and “stabbing Jews” was a tall porter with long hair with a bottle like this, he is your employee..
you pay so much money and get pure anti-Semitism, the park is beautiful
27 de fevereiro de 2026
Resposta da Torres Hike
Thank you for sharing your feedback. We’re very sorry to hear about your experience.
However, we would like to clarify that TorresHike is a booking platform, and we do not operate the campsites, employ staff in the park, or control the services provided there. The camps and refugios in Torres del Paine are managed directly by the accommodation providers.
Similarly, prices for accommodation, meals, and services in the park are set by the operators themselves and are clearly displayed during the booking process.
We take concerns like the ones you describe very seriously, and we strongly encourage you to report these issues directly to the campsite operators so they can investigate them properly.
Thank you again for your feedback, and we hope that despite these issues you were still able to enjoy Torres del Paine.
Simple and fast booking
Found dates that word for me very simply and booked in few minutes
22 de fevereiro de 2026
Resposta da Torres Hike
Thank you for your review! We’re glad to hear you were able to find suitable dates and complete the booking quickly. We hope you had a fantastic experience in Torres del Paine!
Reservation process and communication…
Reservation process and communication was great. More details on what was available at camps would have been helpful - hot water, snacks, light meals. Tents expensive but clean comfortable and warm.
3 de março de 2026
Resposta da Torres Hike
Thank you for your review. We’re glad to hear that the reservation process and communication worked well for you.
We also appreciate your suggestion about providing more details on what’s available at the campsites. That’s very helpful feedback, and we’ll look into expanding this information to make trip planning even easier.
Wishing you many more great adventures ahead!
Would recommend them for everyone!
Professional, really helps you plan your trip. Easy and fast contact.
1 de maio de 2025
Resposta da Torres Hike
Thank you for your kind review! We’re really glad to hear that the planning process felt easy and that our team could assist you quickly along the way. We truly appreciate the recommendation and hope you had a fantastic time in Torres del Paine.
Great to have one central spot to book…
Great to have one central spot to book everything. It takes you step by step to ensure nothing is missed. Good post booking communication.
26 de fevereiro de 2026
Resposta da Torres Hike
Thank you for your review! We’re glad to hear the step-by-step process helped make planning easier and that having everything in one place was useful. We also appreciate your note about the communication after booking. Wishing you a fantastic time in Torres del Paine!
Resposta da Torres Hike
Thank you for your review! We’re glad to hear you found our team responsive and easy to work with. We really appreciate the feedback and wish you a fantastic experience in Torres del Paine!
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.