Email inquiry is replied by the next day, very responsive. Trip planning and associated services are made very easy.
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Prices will be high and take advantage of the tourist( in the camps) In addition, as an Israeli, seeing all the stickers against my country with captions such as “Star of David with a target on it“... Ver mais
A empresa respondeu
All great, thank you. Food was excellent. Reservations easy to access on campsite arrivals. Friendly staff every time! Well done, and we often reflect on the huge logistics behind that working eac... Ver mais
A empresa respondeu
I’m not exactly sure why it’s so hard to book these campsites ourselves directly but whatever it is, I am glad I had Jana on my side to help with my reservation on such short notice. She was professio... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We're search aggregator and booking provider. We take care of the complexities of booking reservations in Torres del Paine so you can focus on things that are important.
Informações de contacto
Na Stribrniku 233, 28401, Kutna Hora, República Checa
- info@torreshike.com
- torreshike.com
4,5
Excelente
188 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 80% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Easy and complete.
Being able to put in my travel dates and then get a proposed itineraries for the W or O hikes was so easy. It’s helpful that the itinerary included the sites that Torres Hike doesn’t book so I’ll know what to look for. The hiking distances and warning about long days is encouraging me to be more prepared physically. The site is really a gem, I’m glad I found it.
2 de abril de 2025
Resposta da Torres Hike
Thank you so much for your thoughtful review. We’re really glad to hear that the itinerary suggestions made planning easier and gave you a clear picture of what to expect. Wishing you an incredible adventure in Torres del Paine—and thanks again for the kind words!
Resposta da Torres Hike
Thank you so much for your kind words. We're happy to hear the booking process felt easy and that you found our team responsive. We really appreciate your feedback!
Very straightforward booking process
Very straightforward booking process. Well worth the fee to let them handle the bureaucracy.
26 de março de 2025
Resposta da Torres Hike
Thank you for the great feedback. We're glad to hear the booking process felt straightforward and that you found the service worth it. Taking the hassle out of the bureaucracy is exactly what we're here for—thanks again for choosing us!
Resposta da Torres Hike
Thank you so much for your kind words! We're thrilled to hear everything was perfect—wishing you many more great adventures ahead!
Everything went smoothly
Everything went smoothly, but the itinerary didn’t include hike to Torres del Paine itself, so I missed it because my return bus/flight was already booked. Recommendation: for those who have no time to know the details, please include Torres hike as a recommendation (+1 day) so that visitors plan accordingly.
15 de março de 2025
Resposta da Torres Hike
Thank you for your feedback—we’re glad to hear everything went smoothly! We're sorry you missed the hike to the Base Torres viewpoint, as it's truly one of the park’s highlights. Our itineraries are meant as general suggestions, and it's up to each traveler to plan their route and timing based on what they want to experience. That said, your recommendation is appreciated—we’ll look into making this iconic hike more clearly highlighted as an optional addition for those planning tight schedules. Thanks again for sharing!
The torres hike site is a nice tool to…
The torres hike site is a nice tool to book the camps, but it is unfortunate to see what is happening with Torres del Paine park. The access is being pushed towards the higher end availability year by year. At more and more cost. This will eventually only make the park available to the wealthiest people. Or people willing to spend a lot of money to experience the park.
6 de março de 2025
Resposta da Torres Hike
Thank you for sharing your thoughts. We're glad you found the TorresHike site helpful for booking camps. We understand your concerns about the rising costs and shifting accessibility of Torres del Paine. While we don’t control the pricing, we do our best to make the booking process as smooth and transparent as possible. We truly appreciate your feedback and share your hope that the park remains accessible to a wide range of travelers.
You team was very responsive!
You team was very responsive!! Thank you.
Unfortunately not helpul with my change I requested. :(
24 de fevereiro de 2025
Resposta da Torres Hike
Thank you for your review! We're happy to hear that you found our team responsive. We’re sorry we couldn’t assist with your requested change—unfortunately, modifications are subject to the accommodation providers in Torres del Paine, and we don’t have control over their policies. We appreciate your understanding and hope you still have an amazing experience in the park.
One stop convenience
This site makes it substantially easier to plan and obtain necessary reservations for hikes in the park, combining food, shelter, and distance for planning purposes. If you make errors, the site is quick to help you fix them. The service adds to the cost of a trip, but eliminates the very real risks of trying to plan a long hike at a distance and over the internet.
25 de fevereiro de 2025
Resposta da Torres Hike
Thank you so much for your thoughtful review! We're thrilled to hear that our site made it easier for you to plan your hike. We understand that planning a long-distance hike can be daunting, and we're happy to have helped minimize those risks. Your feedback means a lot to us. Safe travels and happy hiking!
Super easy to book with
Super easy to book with, managed to make a reservation for the O circuit a week before my trip!
Just finished the trek and everything went super well!
Highly recommend if you are too overwhelmed to book it yourself or don't want to overpay with an agency!! :)
14 de fevereiro de 2025
Opinião espontânea
Resposta da Torres Hike
Thank you so much for your kind words! We're thrilled to hear that booking was easy for you and that your O Circuit trek went smoothly. It’s great to know we could help make the process stress-free. Hope you had an amazing adventure out there.
Resposta da Torres Hike
Thank you so much for your kind words. We are glad to hear you were happy with the planning and booking process.
Mixed feelings
Mixed feelings. I thought the process was initially quite simple and easy. I thought the instructions were quite suffice on first glance but as I reread I had to email multiple times to get clarification on buses and the boat. Via email response I was impressed with the speed and helpfulness. When I however arrived, people were walking toward a direction with no signature of where this led too. I asked multiple people and they said they just followed the crowd. I thought between buses this needs to be explained where to go. When I arrived at Centro, again there was no direction. I followed signs to camping but then signs just stopped. I again asked multiple people including workers who stated that had no idea either. It took me an hour to find the base for camping and it was then too late to start the 9 hour trek which ruined my first day. There are also different camps to chose from, with drop down arrows. I didn’t think this was very obvious when booking but was able to change camp sites during the hike which was great. Overall the site was good, but I think it needed more information and to explain there were other options. Pricing was cheaper than other sites but overall the trip was way over priced for the experience which is disappointing. I did enjoy it, and the scenes were beautiful. It was a hard trek but worth it
29 de janeiro de 2025
Resposta da Torres Hike
Thank you so much for your thoughtful feedback! We're glad you found our booking process straightforward and appreciated the speed and helpfulness of our email responses. We always do our best to provide clear information and answer every question to help our clients prepare.
We’re sorry to hear about the confusion you experienced with directions in the park. While we aren’t involved in the on-site signage or park navigation, we understand how important clear guidance is, especially in such a vast area. We’ll certainly review how we can make pre-arrival instructions even clearer to help future travelers.
We’re happy you enjoyed the beautiful scenery despite the challenges and truly appreciate you sharing your experience. Your feedback is valuable in helping us improve, and we hope you took away some wonderful memories from your trek!
PERFECT for booking a self-guided W-Trek hike
This was the BIGGEST help in coordinating the W-Trek and the transport to get to and from Torres. My friends and I wanted to do the W-Trek self-guided and it would have been a big mess to coordinate if it weren't for Torres Hike which made everything so easy to coordinate and manage!
27 de janeiro de 2025
Resposta da Torres Hike
Thank you so much for your kind words! We're thrilled to hear that we made planning your W-Trek easier. We hope you'll have an amazing adventure in Torres del Paine.
Super simple
Such an easy way to book your whole w trek without worrying. They give you tip on booking your transport as well.
17 de abril de 2024
Resposta da Torres Hike
Thank you for your review! We're thrilled to hear that you found the booking process for your W trek easy and worry-free. Enjoy your trek!
Great help!
29 de dezembro de 2024
Resposta da Torres Hike
Hello, thank you for sharing your feedback. We appreciate your kind words.
The ease of booking is lovely
The ease of booking is lovely - makes things much simpler. I think there could be some improvement in with a brief description of each route on the results page rather than just within the detail page.
29 de novembro de 2024
Resposta da Torres Hike
Thank you for your feedback! We're thrilled to hear that you find the booking process easy and straightforward. Regarding your suggestion for route descriptions on the results page, that's a great idea! We'll take this into consideration for future updates. Thanks again for your valuable input.
Easy to use and great customer service!
Torreshike made my booking experience seamless and easy! Customer service was extremely quick and helpful when I had a question. Would recommend!
27 de novembro de 2024
Resposta da Torres Hike
Thank you for sharing your experience with our website. We appreciate it. Have a wonderful time in Chile.
Resposta da Torres Hike
Thank you so much for your positive feedback! We're thrilled to hear that you had a great experience with our website. Enjoy your time in Torres del Paine.
Sometimes it’s not clear if a refuge is…
Sometimes it’s not clear if a refuge is available (Dickson shows only camping but in reality the refuge is available)
29 de setembro de 2024
Resposta da Torres Hike
Thank you for sharing your experience with us. We greatly appreciate your feedback. Our reservation system is directly linked with the systems managed by the companies overseeing the campsites and refugios in the park, ensuring consistency in displaying availability. However, due to the real-time nature of these systems, availability can change rapidly, and what might be unavailable one moment could become available the next. We understand how this can be a bit confusing, and while this fluctuation is beyond our direct control, we are actively exploring ways to present availability more clearly for our customers. Thank you for your understanding.
Resposta da Torres Hike
Hello, thank you for your kind words. We are happy you were satisfied with our services!
Patagonia
Great way to see how to book all your campsites which can be confusing without the site
31 de agosto de 2024
Resposta da Torres Hike
Thank you for your kind words. We are glad you were able to book campsites using our website. Have a great time in Torres del Paine.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.