Total Workwear Opiniões 

116
•
TrustScore: 4.5 em 5

4,7

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Wow my logo on my shirts its simply outstanding. Trousers fit perfectly. All has been dispatched with no time within affordable prices.

Classificada 5 em 5 estrelas

We’ve used total workwear many times, the order is always delivered in good time and there has never been any mistakes. I would highly recommend.

Classificada 5 em 5 estrelas

We had some issue with a product and wanted to return and the team made it very easy. Once received, the refund was processed very quickly. All other products we have purchased from Total Workwear... Ver mais

Classificada 5 em 5 estrelas

I've always ordered my work clothing from here and I have never been disappointed. There was a slight mix up on a previous order but they were able to resolve it instantly and the items arrived the... Ver mais

Informações sobre a empresa

  1. Loja de roupas de segurança e de trabalho
  2. também em
  3. Loja de roupas de trabalho

Escrito pela empresa

UKs favourite choice for uniforms, workwear, safety boots and PPE. Best quality and price for embroidered and printed logos.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

116 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(116)

18 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

AVOID TOTAL WORKWEAR !!!

Avoid Total workwear. At 16 July i ordered one hi vis t-shirt for work size L. I received one t-shirt what on label is L but the real size is XXXL which is big even for that big actor Bud Spencer. Is like for overweight people. I contacted them via email sending pictures comparing another t-shirts size L with them t-shirt where is visible them t-shirt is HUGE and the answer was ... depend of the each factory. And on them site is a list with the sizes and should to check before order. I have many t-shirts size L ... made it in differents countries and all are the same. For this i ordered L. And now to receive an XXXL saying is L ???!!!!!!!!! What provider they use ?!!! Checking again them site ... i saw i am right. They said to send back for refund. So ... i will lose my 6 £ what i paid for delivery. So ... my conclusion and advice for everybody ... DO NOT BUY FROM THEM

30 de julho de 2022
Opinião espontânea
logótipo da Total Workwear

Resposta da Total Workwear

Thank you for taking the time to leave a review. We tried to track down your order to look into this further, but can't find an order which matches your name and product ordered. We have requested further information from you so that we can check you are reviewing the correct company, and provide a more accurate response accordingly. Kind Regards - Total Workwear

Classificada 1 em 5 estrelas

Complete scam website

Complete scam website. DO NOT USE. Took money, no answer on phone, do not call back. You will lose your money if you go with these clowns

4 de janeiro de 2022
Opinião espontânea
logótipo da Total Workwear

Resposta da Total Workwear

Thank you for taking the time to leave a review. We tried to track down your order to look into this further, but can't find an order which matches your name. We have flagged this review & requested further information from you so that we can check you are reviewing the correct company, and provide a more accurate response accordingly. We do not feel that this review is accurate since we are always contactable via telephone or email, with quick responses, and the only time we are closed is over the Christmas/New Year period and bank holidays. Kind Regards - Total Workwear

Classificada 2 em 5 estrelas

Not impressed

Placed an order on website. It showed the item as being available. Paid via Paypal.
Received an email advising the item is out of stock and promising to refund the Paypal account.
I would have hoped that, because the problem was their fault in allowing me to order an unavailable item, they would have processed the refund straight away ... but not the case.
Am currently still waiting to see the refund appear on my Paypal account.
Their phone line doesn't accept calls and there's no answerphone to leave a message.
So my advice is - go elsewhere.

UPDATE. Paypal account promptly refunded following a further emailed reminder. Shouldn't have needed to send reminders when the problem wasn't of my making.

9 de dezembro de 2021
Opinião espontânea
logótipo da Total Workwear

Resposta da Total Workwear

Thank you for taking the time to leave a review. We are sorry that you endured a delay in receiving your refund. On the rare occasion, sometimes a delay may either be experienced due to delays on either our side or with Paypal. Since you placed your order, we have streamlined the way we handle our returns and cancellations, so please be assured, that for any future orders there won't be this same issue. Kind Regards - Total Workwear

Classificada 1 em 5 estrelas

TAKING MONEY WITHOUT HAVING THE STOCK

Placed order and was then emailed next day to be told that 2 of the 3 items I had ordered wouldn't be in stock for 8 weeks!! The question is, why take my money if you don’t have the stock? Very poor service and will be avoiding using this company again in the future.

25 de outubro de 2021
Opinião espontânea
logótipo da Total Workwear

Resposta da Total Workwear

Hi Olly. Thank you for taking the time to leave a review. We are sorry that we were unable to fulfil your order in an acceptable time in this instance. We have made vast improvements to our live stock feeds since you placed your order, which should mean that it is highly unlikely for this to happen again. We value feedback like yours, as we are continually striving to provide the best service we can to our valued customers. Kind Regards - Total Workwear

Classificada 5 em 5 estrelas

Excellent product

Excellent product, price, communication. Rapid delivery. Purchased Fristaads upper and lower rainproofs. Superb craftmanship beautiful finish. Quality, super Q.

30 de agosto de 2021
Opinião espontânea
logótipo da Total Workwear

Resposta da Total Workwear

Thank you for leaving such a wonderful review Padraig!

Classificada 5 em 5 estrelas

Great Communication

First time buying from Total Workwear. Emma, who dealt with my order was fantastic. Always communicating via email with updates on the items. The order that I had placed was now discontinued, but they never informed Total WW. Problems resolved & everyone was happy. Yes, I would recommend Total WW

29 de abril de 2021
Opinião espontânea
logótipo da Total Workwear

Resposta da Total Workwear

Thank you for such a kind review Davy. We are glad we managed to resolve the problem despite initial disappointment on the availability of your garment. We look forward to your next order! Kind Regards - Total Workwear

Classificada 1 em 5 estrelas

No notification for out of stock items

No notification for out of stock items. I had to email to find out why the boots I had ordered hadn't been dispatched - turns out they are out of stock and wouldn't be in stock for 5 weeks. I would have gone somewhere else if I had known.

26 de abril de 2021
Opinião espontânea
logótipo da Total Workwear

Resposta da Total Workwear

Hi Mark. Thank you for taking the time to leave a review. We are sorry that we were unable to fulfil your order in an acceptable time in this instance. We have made vast improvements to our live stock feeds since you placed your order, which should mean that it is highly unlikely for this to happen again. We value feedback like yours, as we are continually striving to provide the best service we can to our valued customers. Kind Regards - Total Workwear

Classificada 5 em 5 estrelas

Excellent service from start to finish

I ordered 3 pairs of work trousers - 1 of them being for my daughter who is quite small & needed them for college. Prices were very competitive but more importantly, the customer service I received was superb. The junior trousers were temporarily out of stock due to supply issues - I was kindly offered a full or partial refund but I chose to wait. The trousers not only came earlier than planned but were sent separately with no postage fee. Communication was excellent, letting me know every few days what was happening & to be honest, clear communication at a testing time for customers & of course businesses, goes a long way. I would highly recommend this company & if I ever need to order anything like this again, I would not hesitate to use them. Excellent service from start to finish.

13 de dezembro de 2020
Opinião espontânea
logótipo da Total Workwear

Resposta da Total Workwear

Thank you for taking the time to leave such a fabulous review Nicola. We really appreciate your kind words!

Classificada 2 em 5 estrelas

Poor service

Ordered some expensive safety shoes only to find out 2 days later they weren't in stock then took a week to get a refund. The majority of the companies know what stock they have in. Time to update your systems.

25 de novembro de 2020
Opinião espontânea
logótipo da Total Workwear

Resposta da Total Workwear

Hi Denise. Thank you for taking the time to leave a review. We are sorry that we were unable to fulfil your order in an acceptable time in this instance. We have made vast improvements to our live stock feeds since you placed your order, which should mean that it is highly unlikely for this to happen again. We value feedback like yours, as we are continually striving to provide the best service we can to our valued customers. Kind Regards - Total Workwear

Classificada 5 em 5 estrelas

Would use this company again

Ordered Thursday. Expected delivery the following Wednesday. Goods arrived on Wednesday. Very pleased with the service. Item was exactly what I ordered.

29 de outubro de 2020
Opinião espontânea
logótipo da Total Workwear

Resposta da Total Workwear

Thank you for such a great review, John!

Classificada 1 em 5 estrelas

they manipulate with customers

The footwear they sent me is chinese quality and wrong number (Dickies) and after I wrote the review they don’t want to publish it because it obviously reduces their earnings from selling that kind of poor footwear. And after my query when they will publish the review they no longer respond at all. Shamefully, that web shop should be bypassed if you don’t want to waste money and time.

10 de outubro de 2020
Opinião espontânea
logótipo da Total Workwear

Resposta da Total Workwear

Thank you for taking the time to leave a review. We are sorry to hear that you were disappointed in the quality of the boots your ordered. It is unusual to have complaints about Dickies items as they are well known to be of good quality and one of the most popular brands for footwear.
Please be assured that we have no control over what reviews are published on here. Kind Regards - Total Workwear

Classificada 1 em 5 estrelas

Out of stock, no notification

Ordered a variety of workwear for a new job. The site stated if delays were likely due to being out-of-stock they would notify us but we heard nothing. Having chased it they were quick to respond (thankyou) but stated the Dickies items had to be ordered by them from another supplier.

If I'd have known the items were not in stock at the point of order I'd have gone elsewhere. This has caused me real problems, I don't think some online sellers realise the impact this sort of avoidable delay has on customers.

I should have stuck with Toolstation or screwfix, they have smaller range but you can see immediately what is really available.

4 de agosto de 2020
Opinião espontânea
logótipo da Total Workwear

Resposta da Total Workwear

Hi Midland Surveyors. Thank you for taking the time to leave a review. We are sorry that we were unable to fulfil your order in an acceptable time in this instance. We have made vast improvements to our live stock feeds since you placed your order, which should mean that it is highly unlikely for this to happen again. We value feedback like yours, as we are continually striving to provide the best service we can to our valued customers. Kind Regards - Total Workwear

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais