I'm sure if all goes to plan, it's a great company, but when war erupted this Spring they refused to refund any of our participants, claiming the trip could still go. Every one of our flights cancelle... Ver mais
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Leia as opiniões dos outros
My trip to Jamaica during president's weekend has been extremely enjoyable and memorable. I don't know what we would've done without TourHero, Rohit, and the other amazing individuals who assisted us... Ver mais
TourHero was outstanding in service,care, looked into intricacies, helped us personally in all fields catering to our requests and needs . We had a health scare and from hospital to take off they were... Ver mais
Loved tour guide David, private chef Daiva and Marius planning ! Tents were set up perfectly and were waterproof and wind proof with warm sleeping bags and comfortable air mattresses. Everything wa... Ver mais
Informações sobre a empresa
Escrito pela empresa
TourHero is a social travel platform that enables anyone to meet like-minded individuals through unforgettable journeys.
Informações de contacto
28-07 Jackson Avenue, 11101, Long Island City, New York, Estados Unidos da América
- +1-347-801-8289
- hello@tourhero.com
- tourhero.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 20% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The staff were friendly and…
The staff were friendly and informative, the Inn had breathtaking views, everything was clean
The Shamballah retreat is a place for…
The Shamballah retreat is a place for total relaxation and self-awareness. From the yoga sessions with Collete and Adam, enjoying every moment of each session, bringing out the best in each one. Also, taking walks at any time of day to recharge my inner energy, near the sea and surrounded by nature. And then those meals were wonderful—delicious, nutritious, and meatless, something special for me. I'm so glad I took this time to relax and enjoy the peace and quiet of such a special place.
Japan 🇯🇵 and American tourists!
The organisation was established and effective in booking and logistics. Nahomy as our Japanese tour guide was exceptional and polite and really went the extra mile for us to help make it seem less . My only regret was being unaware that the company was American and therefore the demographics of our group were predominantly American and unfortunately their culture and demeanour does not naturally mix well with European values or how to conduct oneself. I feel it should be made clear when booking that it predominantly caters for American clientele
Great team to work with.
TourHero made the experience easy, efficient and provided helpful reminders throughout.
Won’t work with them again.
I loved the resort and the people in Costa Rico. That saved my trip. Booking with tour hero was interesting and the person that lead our trip was a very young 34 and kept thinking she could “mother” women in their fifty’s and above. I wasn’t sent the final survey because they knew I was going to be honest about my experience and they didn’t want a bad review. I don’t trust that in and of itself and wouldn’t work with this company again. I won’t take another trip with them. Especially not with the young woman that lead the yoga retreat. Be aware.
I love my experience with Tourhero
I can’t be more satisfied with the whole trip. Everything was well organised. Trip felt very personalized. They really made my dreams about this trip come true. Great selection of activities, unbeatable itinerary, great price for the value of the trip, amazing choice of accommodation, very professional guides always going this extra mile beyond our expectations. Hats down.
I had a great experience with TOUR…
I had a great experience with TOUR Hero. I would recommend. Everything went smooth, no problems and everyone was nice and accommodating.
Our accommodations at La Cetinelle were…
Our accommodations at La Cetinelle were lovely and really made the trip for me. My only criticism of the trip was there was too much packed into two little time. Consequently, we did not get to see the gardens on the last day as we did three museums in one day I thought the trip and the driver and the hotel were all very well organized.
I recommend Tourhero 11/10
I recommend 11/10 Tour Hero to influencers and those in group travel experiences, first time retreat leaders and those traveling to new countries to give retreats, and experienced leaders who want to do nothing but bring your students and teach. Tourhero will take care of everything start to finish, and will work with you to take care of every request and need. It seemed too good to be true at the beginning and the level of finish on my retreat was better than i could have dreamed. If you are going for the most budget option in your location and want to do all the work yourself so be it, as of course this exceptional service is not free - but as a 10 year marketing and PR professional with years of experience in teaching yoga as well as logistics experience in yoga travel and international teacher trainings, I want Tourhero on my team as they are easy to work with and want you to succeed. Special thanks to David who jumped in after the ball was already rolling and brought it all back on the rails after someone on my side cancelled last minute. Thank you!!
Great Trip
Excellent location, lovely accommodations, and the Tour Hero staff was attentive and responsive.
Tour Hero was a pleasure to work with…
Tour Hero was a pleasure to work with from start to finish. They truly listened to my wants and needs for this retreat and made it all come together perfectly. I already have a meeting set up to plan my next retreat with them.
Better ask the Teacher
The support was great, the details was wrong... We end at friday instead of Saturday 11am.

Resposta da TourHero
The accommodations were very…comfortable, great beds! Lovely people and amazing food
The accommodations were very comfortable and clean. The staff was helpful
With anything and the food was excellent. The excursions were fantastic and well planned. We met and enjoyed local artisanal winemakers, cheese makers and other people of the area that made the holiday so lovely.
Every small detail was well looked into…
Every small detail was well looked into which made our trip a great one
TourHero was outstanding in…service catering to personal requests of the group ans adjusting to us all .
TourHero was outstanding in service,care, looked into intricacies, helped us personally in all fields catering to our requests and needs . We had a health scare and from hospital to take off they were there at every moment . Added to our trust Confidence . Beautifully curated trip . Gratitude to your team . All the best hugs . Highly recommend you to one and all .
TourHero was wonderful to work with
TourHero was wonderful to work with. They helped me with every step of planning my Costa Rican retreat! They helped me find a retreat center that had everything I needed in the location that I wanted, created a website for me for my trip, and handled the payments. I am so grateful for their support!
4th Retreat with TourHero
I just completed planning my 4th International Retreat with TourHero. They are my support, my people & part of my success within this space. From start to finish, our communication is always diligent, honest and creative. I own TourHero to much of my current fuel for continuing to offer these experiences.
I couldn’t thank Lucy and team enough for allowing this platform for us in the wellness space, to create and execute magic for ourselves and others.
Thank you so much!
Michelle LaVecchia Odendahl
Health Yeah with Michelle
@healthyeahwithmichelle
It's legit and as a Retreat Facilitator, I recommend it!
When TourHero first reached out to me on Instagram, I thought they were a scam since there are a lot of scams out there. I've never been so happy to be WRONG in my life! Later they reached out to me again via email, and I decided to do some more research. I'm writing this review for my fellow skeptics. It seems too good to be true, but it's not! TourHero is genuinely helping small-scale entrepreneurs like myself host the international retreats of their dreams. Not only did they help me successfully plan and execute my first ever international retreat, but they also truly supported me every step of the way. They listened to my feedback, demonstrated a high level of respect for my process and my clients, and were completely ethical and honest the whole way through. Due to the high up-front cost of deposits to hold dates at retreat venues, it would not have been financially possible for me to afford to host on my own, but TourHero made it possible. For me, the fact that they handle all the financial liability by placing deposits for hosts and taking payments directly from my clients made it totally worth sharing the retreat profits with them. They NEVER asked me for a cent - I got paid for all my hard work, and got to focus on hosting while they handled the heavy lifting of logistics and administration for my retreat. Very positive experience, highly recommend, will be planning another retreat with them very soon! :)
Your hero’s retreat planning is thorough and reliable.
Your hero’s retreat planning is very helpful. After creating retreats together myself, I really appreciate their attention to detail and response so I can get on to focusing on other tasks that develop my business.
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