ToysCentral Europe Opiniões 153

TrustScore: 4 em 5

4,1

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

This product seems to be sold out almost everywhere. It took almost 2 months to get here which suggests that ToysCentral went to some lengths to secure one. Communication could have been a bit more... Ver mais

Classificada 1 em 5 estrelas

We ordered 6 aphmau plushies. We received 36 sharpies. I do not think this is an easy mistake to make... especially considering the amount of sharpies is the value of what we spent. While hilario... Ver mais

Classificada 5 em 5 estrelas

There was a delay due to stock availability but due to being an older item released many years ago and not rereleased, this was to be expected. They communicated this delay very quickly, before I coul... Ver mais

Classificada 5 em 5 estrelas

AMEROUS 15\" x 15\" Wooden Chess & Checkers Set with Built-in Storage Drawers/Weighted Chess Pieces / 2 Bonus Extra Queens - the set is beautiful.. love it, delivery took awhile but definitely we all... Ver mais


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

153 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 71% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

New to ToysCentral

New to ToysCentral - Canada, great experience, smooth transaction. Will definitely purchase again from them.

24 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

AVOID AT ALL COSTS

I would have given zero stars but it wasn't an option. I ordered from an "Irish" website. Nowhere on it did it state the item was coming from a different country. I have been waiting a month now and keep receiving notifications that my item is out for delivery and then another saying the delivery date has changed. I ordered a present for my sons birthday which has long since passed. An absolute farce of a company with only an online chat to contact which doesn't respond to queries for a very long time. I will NEVER order from here again and am opening a dispute with my bank. AVOID!!!!!!!

12 de dezembro de 2025
Opinião espontânea
logótipo da ToysCentral Europe

Resposta da ToysCentral Europe

Hi Andrea,

We apologize for the delay in your order delivery. We are committed to improving our shipping process.

I’ve sent an email to your registered email ID, and I would appreciate it if you could continue the conversation there. We hope you’ll give us another chance to serve you better in the future.

Thank you for your understanding and patience.

Regards,
ToysCentral

Classificada 1 em 5 estrelas

NEVER USE THIS BUSINESS.. GERMANY BASED NOT UK.

Over priced and never get items or your money back.
They call you also continuously.
NEVER NEVER USE THIS BUSINESS. THEY ARE IN GERMANY NOT THE UK.

23 de julho de 2025
Opinião espontânea
logótipo da ToysCentral Europe

Resposta da ToysCentral Europe

Dear Customer,

Thank you for your review.

We've looked into our records and couldn’t find a corresponding order associated with the details provided. To help us resolve this matter promptly, could you please share the order ID linked to your review?

Once we have this information, we will be able to investigate further and get back to you as soon as possible.

Warm regards,
ToysCentral

Classificada 2 em 5 estrelas

I was not aware that the products were…

I was not aware that the products were sent from outside EU. Its very misleading when they add Sweden to their name. I got the toys several days after my sons birthday. The goods were stuck in customs, I had to pay extra. And for the money spent, the toys are just rubbish. Never felt so fooled before.

Update with order ID:
Order Id: SE-TC#P767241474)

And I was contacted separately by ToysCentral to regard this as a one-off incident and was offered to be reimbursed for the extra cost… they clearly don’t understand customer care.

I was fooled to think it was a local Swedish company due to their displayed name toyscentral.se which leads you to think it’s a Swedish site. Delivery was way off and quality of goods really bad I regards price/quality. To offer a reimbursement for customs costs when everything else was bad is just to rub salt in the wounds.

My recommendation is to stay away.

17 de outubro de 2025
Opinião espontânea
logótipo da ToysCentral Europe

Resposta da ToysCentral Europe

Hi Fred,

We sincerely apologize for the inconvenience caused.

However, we cannot trace an order corresponding to this review. Could you please share the order ID? This will help us address the matter quickly.

Regards
ToysCentral

Classificada 4 em 5 estrelas

Action figures

Well, I am overall happy with my experience and will buy from toyscentral in the future. The only thing I didn't like was that I was not informed about the additional import fees. Information about any possible additional fees should be provided in advance.

19 de julho de 2025
Opinião espontânea

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