I was hesitant to send payment but am now very happy I have made that decision. The entire process has been pleasure. Great communication, monthly updates, access to a client cabinet where you can c... Ver mais
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Leia as opiniões dos outros
Trademark Factory is the only place I would recommend for trademarking your products. For someone who volunteers in a non-profit organization, they took all the stress off of the process. Did all th... Ver mais
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When we decided to trademark our brand, we reached out to Trademark Factory because of their great reviews, and they didn't dissapoint! They were helpful and communicative through the whole process, w... Ver mais
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Received my second mark from them recently. Easy process, they guide you throughout the process and make sure your mark gets approved.Highly recommended professional service!
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Informações sobre a empresa
Escrito pela empresa
We help growth-minded entrepreneurs build amazing brands by offering what no other firm in our industry does—trademarking services with a guaranteed result for a guaranteed budget. We believe that there's no point in building a brand unless you own the brand you're building. And the only way to own your brand is to trademark it before someone else does.
Informações de contacto
1055 W Hastings St, V6E 2E9, Vancouver, Canadá
- +1 778-869-7281
- tm@trademarkfactory.com
- trademarkfactory.com
4,8
Excelente
132 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Trademark Factory was recommended…
Trademark Factory was recommended personally by a business partner and has for years handled all of my Trademark consulting and filing needs. They are exceedingly versed in trademark proceedings and provide all the services necessary to proactively obtain and maintain all my trademarks with the utmost clarity and peace of mind.
11 de outubro de 2024
Opinião espontânea
Resposta da Trademark Factory
Thank you so much for your kind words and continued trust in Trademark Factory! We’re thrilled to have been able to support your trademark needs. It’s always our goal to provide clarity and peace of mind through every step of the process, and we’re delighted to hear we’ve done that for you. Your recommendation means the world to us, and we look forward to continuing to protect your brand with the same dedication and expertise in the future!
Warm regards,
The Trademark Factory Team
Repeated emails with no resolution
Repeated emails with no resolution
What are you charging me for?
Poor service, poor management
9 de outubro de 2024
Resposta da Trademark Factory
Hello Dalton! Thank you for your feedback. We truly regret that you felt frustrated during this process, and we want to address your concerns.
First of all, our CEO, Andrei was trying to reach you by phone to understand your concerns in more detail, but the calls were unanswered.
Moreover, we registered 3 trademarks for you 10 years ago, resulting in a glowing video review: https://www.youtube.com/watch?v=J9vnzSXoDoY
Upon reviewing your file, we found that your trademark "SLEEP TEST" was indeed registered in 2013. Unfortunately, it was not entered into our system then, which led to confusion when you couldn't find it in your cabinet. Once this was brought to our attention, we manually added the trademark and sent you an email with the registration details.
We understand your frustration regarding the automated emails you received. These were triggered by a system error and do not reflect any outstanding issues with your registration. All your registered trademarks now appear correctly in your cabinet. The services you paid for were fully provided, and we notified you of the successful registration on September 3rd. You acknowledged receipt of this notification.
In response to your question, "What are you charging me for?", this is for the recent trademark services provided, including the registration that was issued last month. We have now completed the mandate as agreed.
We appreciate your patience and are always here to assist with any further questions or concerns.
They did a great job for us
They did a great job for us. The process took 2 years, but was the Patent Office process.
1 de maio de 2024
Opinião espontânea
Resposta da Trademark Factory
Thank you, Mike, for your great feedback! Lately, USPTO's processing times have shortened, especially for trademarks, where all possible challenges were cleared during the search and assessment. So if you are planning to get another trademark registered - we can expect it to be processed faster
I love this company because they always…
I love this company because they always keep you updated if anything changes on your trademark. they're very profectional in answering questions.
24 de setembro de 2023
Opinião espontânea
Resposta da Trademark Factory
Thank you! We are truly honored that we are able to help you protect your brand!
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