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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

What made this experience great, Simple answer, Luke, to be helped in difficult times by someone I don't even know is something rarely seen. The stress of contacting everyone who needs to know im movi... Ver mais

Classificada 5 em 5 estrelas

Tyler and Luke couldn’t have been more helpful. Provided a personalised service. I rang to discuss as had some queries, and was given very helpful guidance. Following the transfer, we received a conci... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

This was the best thing we could have found for our move! The admin associated with moving house has been on previous moves, the most stressful part. Utilities can be difficult to contact and coordi... Ver mais

Classificada 4 em 5 estrelas

Moving is so stressful help given was very welcome. I felt more relaxed knowing Transfer My Bills.com was available with experience as to what was needed. Slightly disappointed some of my requests c... Ver mais

Informações sobre a empresa

  1. Empresa de serviços públicos de habitação
  2. também em
  3. Companhia de gás
  4. Empresa de abastecimento e saneamento de água
  5. Empresa fornecedora de energia eléctrica
  6. Transporte e armazenamento de móveis

Escrito pela empresa

TransferMyBills is a free and straightforward change of address service designed to streamline the process of transferring bills when you move home.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

165 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,3

Todas as opiniões

(165)

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Classificada 3 em 5 estrelas

Great idea but not as useful as it sounds

Great idea, but didn’t actually make it any easier.
I wouldn’t use them again and would just do it myself next time.

The process is easy and they identify many orgs that need to be notified, and then send them an email.

Nearly all of them needed additional information though, so it would have been easier to just contact them myself in the first place. In a one case it actually complicated things using the service.

I also HATE marketing cold calls - they will call you (“courtesy call”) telling you exactly the same as what’s on the online dashboard plus trying to sell you services at the new address (that’s how they make money).

Overall, the idea is great but not actually as helpful as it sounds and it’s just as easy getting a checklist of places to contact and doing it yourself

1 de setembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service putting you on right…

Excellent service putting you on right track.. Helps no end when you up the wall moving.. Recommend to anybody unsure what to do.. Who to contact etc and they also help contacting the suppliers.. Excellent communication.. Thank you.. Great help😊

7 de setembro de 2022
Classificada 4 em 5 estrelas

Shaky start but remedied!

After a shaky start when TMB went off line for ages at just the wrong time it was a useful tool. I got a swift and comprehensive response to my concerns and action was taken. I think I experienced a glitch and I’d use this again given their quick and helpful communication when there were difficulties.

31 de agosto de 2022
Classificada 5 em 5 estrelas

Excellent personalised service

Tyler and Luke couldn’t have been more helpful. Provided a personalised service. I rang to discuss as had some queries, and was given very helpful guidance. Following the transfer, we received a concise summary (traffic light format), with a couple of pending actions to consider to ensure a smooth transition. The whole process took a lot of stress out of our move, with minimum effort required on our part. Would definitely recommend this platform

30 de agosto de 2022
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Resposta da TransferMyBills.com

Hi there! So we are a small, independent team working very hard to keep all of our customers happy! We do not currently have the resource to staff the phonelines 24/7, whilst we endeavour to reply as quickly as possible your call came across bank holiday weekend which meant there was an extra day without anyone to get back to you.

We would love to try and make it up to you in some way, as this is the first negative review we have ever had! Please contact us on helpmemove@transfermybills.com to see if there is anything we can do to improve this review & the service we provide.

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