Great having someone with experience and access to the long haul carriers' sites and pricing. They were also helpful after the sale and it's great having someone to speak to in the UK rather than c... Ver mais
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Leia as opiniões dos outros
Charles Smith was helpful in finding the right flights to get to my daughter who is in hospital in Auckland on the dates l needed to go and return. He made the process easy and explained everything to... Ver mais
Very helpful operative, Charles Smith, who helped me to sort out best/cheapest option for travel to Bangkok and booked flights for my party of three.
I tried on several occasions to book flights to Thailand through Travcart via the Kayak platform. Each time after entering all the required details my payment was refused. A phone call then soon follo... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We are an Online Travel Agency based out in United Kingdom. We offer flights to every corner of the globe. We can also tailor-make whether you are looking for city break, multi-centre in the USA or a special holiday on a luxury island in the Maldives.
Informações de contacto
27 Old Gloucester Street, WC1N 3AX, London, Reino Unido
- 02045022984
- info@travcart.co.uk
- travcart.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 93% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Nick helped me book my flight from…
Nick helped me book my flight from Glasgow to Delhi, and the experience was smooth and hassle free. He was quick, professional, and helped me get a great deal. Highly recommend his services!

Resposta da Travcart
**Horrible Experience with Travcart…
**Horrible Experience with Travcart Avoid at All Costs!**
I recently booked a holiday to Africa through Travcart and it was hands down the worst travel experience I’ve ever had. From the moment they took my money, their customer service completely disappeared, leaving me frustrated and stranded.
**Pushy Sales Tactics, Zero After-Sales Support**
Before booking, they harassed me with non-stop calls pressuring me to confirm my flight. The moment I paid, the nightmare began. Every time I reached out for assistance, I was passed around to different agents—Marvin, Lloyd, Mik—and none of them took responsibility. Instead, they made endless excuses for each other, leaving me without any real help.
**No Accountability, Just Empty Promises**
The fair prices initially seemed amazing, but it quickly became clear why—there was no actual service behind them. Emails went unanswered, calls were dismissed, and when I did get through, agents acted like my concerns were an inconvenience. It felt like they had no intention of helping once they had my money.
**Final Warning – Stay Away!**
If you value your time, money, and peace of mind, **DO NOT** book with this agency. Their lack of professionalism, terrible communication, and complete disregard for customers make them a scam in my eyes. Save yourself the stress and book elsewhere—anywhere but here!
I must say Lloyd was fantastic i cannot…
I must say Lloyd was fantastic i cannot fault him from start to finish he was on the ball to put the icing on the cake he called me today before check in to remind me i have to check in for my flights today that's what I call service great company.

Resposta da Travcart
Dodgy scam outfit
Dodgy scam outfit.
Kayak advertises a miraculously low flight rate to New york of £601 return via Travcart.
You'll go through the whole tedious booking process on their website and the the last minute your card will fail.
Then customer service will tell you that you just missed the last £601 ticket (because they're always subject to availability OF COURSE...) and then they'll upsell you on a ticket for £759.
Oddly if you try and repeat the process it'll continue pretending that there are tickets (so clearly the previous £601 ticket was not sold at all) and once again fail at the last minute and whole dodgy process starts over again.
So predictable.
Not worth your time.
And they’re such liars because in their answer they blame it on real time availability, and cancelling the transaction to protect the consumer yet I re-tried by the same ticket several times during the course of the afternoon and each time it allowed me to go through the process repeatedly… so actually I think it’s just a strategy to lure people in with what looks like a low price to then be disappointed and accept a price that ends up being 150 £ more expensive. It’s not the first time I’ve encountered this kind of strategy on KAYAK.

Resposta da Travcart
Very helpful in every step of the way
Very helpful in every step of the way. Would absolutely use Travcart again. Thanks, Harry!

Resposta da Travcart
The consequent follow up and reminder…
The consequent follow up and reminder from them and how to go about ur flight was great to see. Smooth and would be patronizing again

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Reliable, supportive, and proactive
Very supportive and proactive.
I had some reservations with my booking after calling them and not getting a response late in the night. However, they got back to me the first thing in the morning to enquire about my call and the initial booking attempt. After a a few discussions, I proceeded with the booking, which was much simpler and straightforward. I paid and, as they promised, they prepared my ticket and sent the itinerary plus the invoice. They are reliable and I highly recommend booking with them👌

Resposta da Travcart
The staff of Travcart restored my lost…
The staff of Travcart restored my lost trust in a travelling agent that defrauded me.
Their services are efficient, reliable and above all consistent.
I encourage you, as an intending traveller, to pitch your travelling tent with them; for sure, you shall be shaded from flight delays and distrust from some travelling agents.

Resposta da Travcart
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