Travelex NZ Opiniões 

4286
•
TrustScore: 4.5 em 5

4,5

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Always easy to deal with. Had one hiccup on this order that I placed in advance though. I received notification that it was ready to collect. But at the kiosk, despite the system clearly saying if w... Ver mais

Classificada 5 em 5 estrelas

I had fantastic service from Vikram, the manager at Sylvia Park, Auckland. My currency was delivered on time but when I got caught up and missed my pickup time, Vikram called to let me know the curr... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Purchase international currency online, trustworthy, reliable, simple, secure, select collection shop and date required. Make pick up simple, follow the instructions on your confirmation email... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

I loved the NZ Post lady's manner and thoroughness. For the choices of ID we struck a problem. On my email list of suitable ID was included Gold Card, (with asterisk), but it was not included on the... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Agência de câmbio
  2. Instituição financeira
  3. Serviço de transferência de dinheiro
  4. Serviços financeiros não bancários

Escrito pela empresa

Trusted for over 40 years by millions of savvy travellers. Exchange foreign currency online or in-store, get the award-winning Travelex Money Card, and much more.

Leading the World in Foreign Exchange

Escrito pela empresa

Trusted by millions every year!
Whether you’re a last-minute shopper at the airport or a planner searching for the best deal online, we provide the best service, most convenient access, and award-winning solutions for foreign currency in any way you prefer.

Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(4286)

915 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Travelex made it easy

Travelex made it easy. Simple to navigate on-line and a great collection process. What's promised is what is provided. Well done.

16 de setembro de 2026
logótipo da Travelex NZ

Resposta da Travelex NZ

Hi there, thanks a million for the glowing 5-star review! It’s fantastic to know we could make buying travel money as smooth as a first-class flight. Safe travels wherever your next adventure takes you! Kind regards, Online Support Team.

Classificada 5 em 5 estrelas

Graham at the Lambton Quay Wellington…

Graham at the Lambton Quay Wellington office was friendly and provided great customer service.

15 de setembro de 2026
logótipo da Travelex NZ

Resposta da Travelex NZ

Wow, a 5-star review? That’s got us feeling like we’ve just landed in paradise. Thanks for letting us be a part of your travel plans, it’s always a joy to help you jet-set with ease. Bon voyage and see you next time. Kind regards, Online Support Team.

Classificada 5 em 5 estrelas

Easy to order and delivery

15 de setembro de 2026
logótipo da Travelex NZ

Resposta da Travelex NZ

Hi, and thank you for the stellar review. Knowing we’ve helped make your travel money a breeze has us over the moon. Wishing you smooth journeys and exciting adventures ahead. Safe travels! Kind regards, Online Support Team.

Classificada 5 em 5 estrelas

Very easy to put money on the card

Very easy to put money on the card,

Over seas now so easy to spend as well,

15 de setembro de 2026
logótipo da Travelex NZ

Resposta da Travelex NZ

Hello and thanks a ton. Your feedback has left us on cloud nine. It’s our goal to ensure you’re ready to go the distance with hassle-free travel money. Happy travels and come back soon. Kind regards, Online Support Team.

Classificada 2 em 5 estrelas

The card was great in the fact that it…

The card was great in the fact that it was accepted everywhere but we were advised you could have multiple currencies on there and it would automatically deduct the right one. This didnt happen for us and we incurred lots of fees due to using the wrong currency.

15 de setembro de 2026
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Resposta da Travelex NZ

Oh no! That’s not what we like to hear. Please reach out to us at RetailCSCAust.NZ@travelex.com so we can follow up and investigate what went wrong and make sure it doesn’t happen again. Travel well! Kind regards, Online Support Team.

Classificada 5 em 5 estrelas

It is so easy to top up and transfer on Travelex

It is so easy to top up and transfer currency around with Travelex.
It is also better not taking a whole lot of cash when you travel .

14 de setembro de 2026
logótipo da Travelex NZ

Resposta da Travelex NZ

Wow, a 5-star review? That’s got us feeling like we’ve just landed in paradise. Thanks for letting us be a part of your travel plans, it’s always a joy to help you jet-set with ease. Bon voyage and see you next time. Kind regards, Online Support Team.

Classificada 5 em 5 estrelas

Recommend

Easy, accessible & friendly

14 de setembro de 2026
logótipo da Travelex NZ

Resposta da Travelex NZ

Wow, a 5-star review? That’s got us feeling like we’ve just landed in paradise. Thanks for letting us be a part of your travel plans, it’s always a joy to help you jet-set with ease. Bon voyage and see you next time. Kind regards, Online Support Team.

Classificada 5 em 5 estrelas

Easy to order

Easy to order. Currency was ready on time.

3 de setembro de 2026
logótipo da Travelex NZ

Resposta da Travelex NZ

Wow, a 5-star review? That’s got us feeling like we’ve just landed in paradise. Thanks for letting us be a part of your travel plans, it’s always a joy to help you jet-set with ease. Bon voyage and see you next time. Kind regards, Online Support Team.

Classificada 5 em 5 estrelas

Excellent service

Easy to order currency online and great to have the availability of pick up locally in New Plymouth. Great service thank you.

11 de setembro de 2026
logótipo da Travelex NZ

Resposta da Travelex NZ

Hi there, thanks a million for the glowing 5-star review! It’s fantastic to know we could make buying travel money as smooth as a first-class flight. Safe travels wherever your next adventure takes you! Kind regards, Online Support Team.

Classificada 5 em 5 estrelas

So easy to use and good rates

11 de setembro de 2026
logótipo da Travelex NZ

Resposta da Travelex NZ

Wow, a 5-star review? That’s got us feeling like we’ve just landed in paradise. Thanks for letting us be a part of your travel plans, it’s always a joy to help you jet-set with ease. Bon voyage and see you next time. Kind regards, Online Support Team.

Classificada 4 em 5 estrelas

Rebecca Baker at Travelex Ferrymead was…

Rebecca Baker at Travelex Ferrymead was great.
Setting up the Travelex card on the website was a bit of a minefield.

10 de setembro de 2026
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Resposta da Travelex NZ

Hello! We really appreciate your thoughtful 4-star feedback. It’s great to know we’re on the right track. We’re always striving to make every experience a 5-star one. Thank you for your support, and we can’t wait to assist you again. Travel well! Kind regards, Online Support Team.

Classificada 5 em 5 estrelas

So easy

It is incredibly easy to book online and I appreciated that I could collect the currency locally rather than from a big city. Thank you

9 de setembro de 2026
logótipo da Travelex NZ

Resposta da Travelex NZ

Hi there, thanks a million for the glowing 5-star review! It’s fantastic to know we could make buying travel money as smooth as a first-class flight. Safe travels wherever your next adventure takes you! Kind regards, Online Support Team.

Classificada 5 em 5 estrelas

It was very easy

It was very easy, easy website and good follow-up.

10 de setembro de 2026
logótipo da Travelex NZ

Resposta da Travelex NZ

Wow, a 5-star review? That’s got us feeling like we’ve just landed in paradise. Thanks for letting us be a part of your travel plans, it’s always a joy to help you jet-set with ease. Bon voyage and see you next time. Kind regards, Online Support Team.

Classificada 5 em 5 estrelas

Great service

Great communication and service

10 de setembro de 2026
logótipo da Travelex NZ

Resposta da Travelex NZ

Hi, and thank you for the stellar review. Knowing we’ve helped make your travel money a breeze has us over the moon. Wishing you smooth journeys and exciting adventures ahead. Safe travels! Kind regards, Online Support Team.

Classificada 5 em 5 estrelas

All good experiences

All good experiences

8 de setembro de 2026
logótipo da Travelex NZ

Resposta da Travelex NZ

Hello and thanks a ton. Your feedback has left us on cloud nine. It’s our goal to ensure you’re ready to go the distance with hassle-free travel money. Happy travels and come back soon. Kind regards, Online Support Team.

Classificada 5 em 5 estrelas

I found it very easy to put more money…

I found it very easy to put more money on my Travelex card online. It is a great service.

10 de setembro de 2026
logótipo da Travelex NZ

Resposta da Travelex NZ

Thank you for the fantastic 5-star review. It’s wonderful to know we’ve made your travel money as easy as packing your carry-on. Here’s to more seamless adventures and thrilling destinations ahead. Enjoy the trip! Kind regards, Online Support Team.

Classificada 5 em 5 estrelas

I liked that there was no fees to top…

I liked that there was no fees to top up. The app gave me an immediate up to date balance. It did take a day between me internet transferring my money, for it to show up in my account.

9 de setembro de 2026
logótipo da Travelex NZ

Resposta da Travelex NZ

Hi! Your 5-star review has truly made our day, thank you. We’re grinning ear to ear, just like you’ll be when you’re enjoying your trip. Wherever you’re headed, may your journey be as smooth as our service. Bon voyage from Online Support Team!

Classificada 5 em 5 estrelas

I ordered on line.

I ordered on line.. no problem there.
I went to my local Paper Plus store. All sorted there.
A very easy process.

9 de setembro de 2026
logótipo da Travelex NZ

Resposta da Travelex NZ

Hey there. A huge thank-you for the 5-star rating. We love being your go-to for travel money, it’s like being your trusty travel companion, minus the jet lag. Wishing you safe travels and endless adventures. Bon voyage, from Online Support Team!

Classificada 5 em 5 estrelas

On line orders

Easy to order & name day you wish to pick up. Never had a issue & used many times.

9 de setembro de 2026
logótipo da Travelex NZ

Resposta da Travelex NZ

Hi, and thanks for the top-notch review. Helping you prep for your travels is our passport to happiness. Here’s hoping your trips are filled with fun, sun, and hassle-free exchanges. Until next time and safe travels. Kind regards, Online Support Team.

Classificada 4 em 5 estrelas

This service is very good

This service is very good. It's easy to order online and the gentleman who mans the counter in Hamilton is pleasant and efficient. I have given 4 stars instead of 5 simply because it's inconvenient to have to go to Hamilton from Cambridge to collect the funds. Other districts have a collection service using Paper Plus stores but not Cambridge. With the cost of petrol now and parking hassles I dislike having to go to Hamilton but it's still a benefit having Travelex reasonably close by and I will continue to use the service.

9 de setembro de 2026
logótipo da Travelex NZ

Resposta da Travelex NZ

Hello! We really appreciate your thoughtful 4-star feedback. It’s great to know we’re on the right track. We’re always striving to make every experience a 5-star one. Thank you for your support, and we can’t wait to assist you again. Travel well! Kind regards, Online Support Team.

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