Always easy to deal with. Had one hiccup on this order that I placed in advance though. I received notification that it was ready to collect. But at the kiosk, despite the system clearly saying if w... Ver mais
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Leia as opiniões dos outros
I had fantastic service from Vikram, the manager at Sylvia Park, Auckland. My currency was delivered on time but when I got caught up and missed my pickup time, Vikram called to let me know the curr... Ver mais
A empresa respondeu
Purchase international currency online, trustworthy, reliable, simple, secure, select collection shop and date required. Make pick up simple, follow the instructions on your confirmation email... Ver mais
A empresa respondeu
I loved the NZ Post lady's manner and thoroughness. For the choices of ID we struck a problem. On my email list of suitable ID was included Gold Card, (with asterisk), but it was not included on the... Ver mais
A empresa respondeu
Informações sobre a empresa
- Agência de câmbio
- Instituição financeira
- Serviço de transferência de dinheiro
- Serviços financeiros não bancários
Escrito pela empresa
Trusted for over 40 years by millions of savvy travellers. Exchange foreign currency online or in-store, get the award-winning Travelex Money Card, and much more.
Leading the World in Foreign Exchange
Escrito pela empresa
- Trusted by millions every year!
- Whether you’re a last-minute shopper at the airport or a planner searching for the best deal online, we provide the best service, most convenient access, and award-winning solutions for foreign currency in any way you prefer.
Informações de contacto
Level 14, 19 Victoria Street, Auckland, 1010, Auckland, Nova Zelândia
- 0800666391
- retailcscaust.nz@travelex.com
- travelex.co.nz
4,5
Excelente
4 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Travelex made it easy
Travelex made it easy. Simple to navigate on-line and a great collection process. What's promised is what is provided. Well done.
16 de setembro de 2026
Resposta da Travelex NZ
Hi there, thanks a million for the glowing 5-star review! It’s fantastic to know we could make buying travel money as smooth as a first-class flight. Safe travels wherever your next adventure takes you! Kind regards, Online Support Team.
Graham at the Lambton Quay Wellington…
Graham at the Lambton Quay Wellington office was friendly and provided great customer service.
15 de setembro de 2026
Resposta da Travelex NZ
Wow, a 5-star review? That’s got us feeling like we’ve just landed in paradise. Thanks for letting us be a part of your travel plans, it’s always a joy to help you jet-set with ease. Bon voyage and see you next time. Kind regards, Online Support Team.
Easy to order and delivery
15 de setembro de 2026
Resposta da Travelex NZ
Hi, and thank you for the stellar review. Knowing we’ve helped make your travel money a breeze has us over the moon. Wishing you smooth journeys and exciting adventures ahead. Safe travels! Kind regards, Online Support Team.
Very easy to put money on the card
Very easy to put money on the card,
Over seas now so easy to spend as well,
15 de setembro de 2026
Resposta da Travelex NZ
Hello and thanks a ton. Your feedback has left us on cloud nine. It’s our goal to ensure you’re ready to go the distance with hassle-free travel money. Happy travels and come back soon. Kind regards, Online Support Team.
The card was great in the fact that it…
The card was great in the fact that it was accepted everywhere but we were advised you could have multiple currencies on there and it would automatically deduct the right one. This didnt happen for us and we incurred lots of fees due to using the wrong currency.
15 de setembro de 2026
Resposta da Travelex NZ
Oh no! That’s not what we like to hear. Please reach out to us at RetailCSCAust.NZ@travelex.com so we can follow up and investigate what went wrong and make sure it doesn’t happen again. Travel well! Kind regards, Online Support Team.
It is so easy to top up and transfer on Travelex
It is so easy to top up and transfer currency around with Travelex.
It is also better not taking a whole lot of cash when you travel .
14 de setembro de 2026
Resposta da Travelex NZ
Wow, a 5-star review? That’s got us feeling like we’ve just landed in paradise. Thanks for letting us be a part of your travel plans, it’s always a joy to help you jet-set with ease. Bon voyage and see you next time. Kind regards, Online Support Team.
Resposta da Travelex NZ
Wow, a 5-star review? That’s got us feeling like we’ve just landed in paradise. Thanks for letting us be a part of your travel plans, it’s always a joy to help you jet-set with ease. Bon voyage and see you next time. Kind regards, Online Support Team.
Resposta da Travelex NZ
Wow, a 5-star review? That’s got us feeling like we’ve just landed in paradise. Thanks for letting us be a part of your travel plans, it’s always a joy to help you jet-set with ease. Bon voyage and see you next time. Kind regards, Online Support Team.
Excellent service
Easy to order currency online and great to have the availability of pick up locally in New Plymouth. Great service thank you.
11 de setembro de 2026
Resposta da Travelex NZ
Hi there, thanks a million for the glowing 5-star review! It’s fantastic to know we could make buying travel money as smooth as a first-class flight. Safe travels wherever your next adventure takes you! Kind regards, Online Support Team.
So easy to use and good rates
11 de setembro de 2026
Resposta da Travelex NZ
Wow, a 5-star review? That’s got us feeling like we’ve just landed in paradise. Thanks for letting us be a part of your travel plans, it’s always a joy to help you jet-set with ease. Bon voyage and see you next time. Kind regards, Online Support Team.
Rebecca Baker at Travelex Ferrymead was…
Rebecca Baker at Travelex Ferrymead was great.
Setting up the Travelex card on the website was a bit of a minefield.
10 de setembro de 2026
Resposta da Travelex NZ
Hello! We really appreciate your thoughtful 4-star feedback. It’s great to know we’re on the right track. We’re always striving to make every experience a 5-star one. Thank you for your support, and we can’t wait to assist you again. Travel well! Kind regards, Online Support Team.
So easy
It is incredibly easy to book online and I appreciated that I could collect the currency locally rather than from a big city. Thank you
9 de setembro de 2026
Resposta da Travelex NZ
Hi there, thanks a million for the glowing 5-star review! It’s fantastic to know we could make buying travel money as smooth as a first-class flight. Safe travels wherever your next adventure takes you! Kind regards, Online Support Team.
Resposta da Travelex NZ
Wow, a 5-star review? That’s got us feeling like we’ve just landed in paradise. Thanks for letting us be a part of your travel plans, it’s always a joy to help you jet-set with ease. Bon voyage and see you next time. Kind regards, Online Support Team.
Resposta da Travelex NZ
Hi, and thank you for the stellar review. Knowing we’ve helped make your travel money a breeze has us over the moon. Wishing you smooth journeys and exciting adventures ahead. Safe travels! Kind regards, Online Support Team.
Resposta da Travelex NZ
Hello and thanks a ton. Your feedback has left us on cloud nine. It’s our goal to ensure you’re ready to go the distance with hassle-free travel money. Happy travels and come back soon. Kind regards, Online Support Team.
I found it very easy to put more money…
I found it very easy to put more money on my Travelex card online. It is a great service.
10 de setembro de 2026
Resposta da Travelex NZ
Thank you for the fantastic 5-star review. It’s wonderful to know we’ve made your travel money as easy as packing your carry-on. Here’s to more seamless adventures and thrilling destinations ahead. Enjoy the trip! Kind regards, Online Support Team.
I liked that there was no fees to top…
I liked that there was no fees to top up. The app gave me an immediate up to date balance. It did take a day between me internet transferring my money, for it to show up in my account.
9 de setembro de 2026
Resposta da Travelex NZ
Hi! Your 5-star review has truly made our day, thank you. We’re grinning ear to ear, just like you’ll be when you’re enjoying your trip. Wherever you’re headed, may your journey be as smooth as our service. Bon voyage from Online Support Team!
I ordered on line.
I ordered on line.. no problem there.
I went to my local Paper Plus store. All sorted there.
A very easy process.
9 de setembro de 2026
Resposta da Travelex NZ
Hey there. A huge thank-you for the 5-star rating. We love being your go-to for travel money, it’s like being your trusty travel companion, minus the jet lag. Wishing you safe travels and endless adventures. Bon voyage, from Online Support Team!
On line orders
Easy to order & name day you wish to pick up. Never had a issue & used many times.
9 de setembro de 2026
Resposta da Travelex NZ
Hi, and thanks for the top-notch review. Helping you prep for your travels is our passport to happiness. Here’s hoping your trips are filled with fun, sun, and hassle-free exchanges. Until next time and safe travels. Kind regards, Online Support Team.
This service is very good
This service is very good. It's easy to order online and the gentleman who mans the counter in Hamilton is pleasant and efficient. I have given 4 stars instead of 5 simply because it's inconvenient to have to go to Hamilton from Cambridge to collect the funds. Other districts have a collection service using Paper Plus stores but not Cambridge. With the cost of petrol now and parking hassles I dislike having to go to Hamilton but it's still a benefit having Travelex reasonably close by and I will continue to use the service.
9 de setembro de 2026
Resposta da Travelex NZ
Hello! We really appreciate your thoughtful 4-star feedback. It’s great to know we’re on the right track. We’re always striving to make every experience a 5-star one. Thank you for your support, and we can’t wait to assist you again. Travel well! Kind regards, Online Support Team.
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