Travelmarvel Premium Cruise and Tours Opiniões 

324
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TrustScore: 4.5 em 5

4,5

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Classificada 4 em 5 estrelas

I was not interested in the visit to the wolf/dog place. I didn't realise it was included on the itinerary as a place of interest. Breakfast was appalling in, i think, Whistler. We went to a restaura... Ver mais

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Classificada 5 em 5 estrelas

We had a fantastic time on the Princess Eleganza touring the Adriatic coast, the staff couldn’t do enough to make our trip special, our cruise director Karen is a very special person who goes above... Ver mais

Classificada 5 em 5 estrelas

The tour was fabulous. We loved every destination. Our tour guide, John Fitzgerald, was very friendly, professional, organised and informative. We were a large group but it was managed very well. Don... Ver mais

Classificada 4 em 5 estrelas

There were 49 people in our group and some of us felt this was too many. It did not feel very intimate and the majority of guests had already been on an east coast tour and had bonded and made f... Ver mais

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Explore the world on your terms - from Premium River Cruises and intimate Yacht Cruises to Escorted Tours and Small Group Tours. With generous inclusions, incredible experiences, and the freedom to travel on your own terms, these are journeys that move you; effortlessly, immersively, and always with a sense of wonder. Explore the world with Travelmarvel, part of the APT Travel Group.


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4,5

Excelente

TrustScore: 4.5 em 5

324 opiniões

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4,5

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(324)

103 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

Service and quality as always front & centre

Service and quality as always front and centre at Travelmarvel. The accommodation and comfort is excellent. Cruising on the Douro is spectacular and scenic. However the off ship excursions often involved lengthy coach journeys which then left time at the location visited shorter than desirable. The start and finish location at the marina across the river from Porto was also a disappointment as would have been nice to have had the chance to walk into Porto and experience the city at our own pace.
Despite this, looking forward to our next Travelmarvel experience . Thanks to the crew and all aboard the Estrella.

9 de julho de 2026
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Resposta da Travelmarvel Premium Cruise and Tours

Thank you for providing your valuable feedback from your recent Douro cruise. We have passed your detailed feedback to our Product and Operations team as it's important for Travelmarvel to continue to evolve and improve the customer experience.

Kind Regards,
Travelmarvel Customer Service Team

Classificada 5 em 5 estrelas

This was our first river cruise ever so…

This was our first river cruise ever so there was some apprehension on our part as to what we would experience. The ship's crew, front and back of house staff and last but not least the housekeeping team were all outstanding. Trips on land were organised, informative and always done with due care and attention to the guests safety. All of this was done with a smile at whatever time of day or night. Thank you to everyone for giving us a really great holiday.

9 de julho de 2026
Classificada 5 em 5 estrelas

An unforgettable cruise along Croatia coast

Well organised, from being collected from home to return.
Our tour director, Ana, was excellent. Friendly, knowledgable, well organised and happy to help with any unforeseen problems. Without her help (and a friend she happened to know in the airport ‘Lost & Found’) I don’t know when we would have finally been reunited with our lost luggage!
The Croatian coast was beautiful. Because of the size of ship we visited some fascinating places, not accessible to larger cruiseliners , with the benefit also of having opportunity to explore the various towns more in the evenings, as always in port overnight.

15 de julho de 2026
Classificada 5 em 5 estrelas

Super comfortable boat with really…

Super comfortable boat with really delightful staff. Headed by Artur who looked after every detail. Food plentiful & delicious. We commended Aung our steward and Ry our waitress. The daily trips were well organised and interesting, our guide Rubin was patient and clear with excellent clear English. Elizabeth was a super coach driver. If I have one suggestion, on the guided tour around Porto. Please think of renting open topped buses and giving an overview of the whole city. The tour we had was very limited, there is so much more to see than our short walking tour. Travelmarvel are very unusual in allowing guests with later flights to stay on board until early afternoon at the end of the cruise. Most appreciated.

16 de julho de 2026
Classificada 4 em 5 estrelas

Food & service on board excellent

Food on board was truly excellent, and all the crew were fantastic, service was faultless. One item that felt wanting was the coffee - only a hot drinks machine was available, despite an unused barista machine being behind the bar.

16 de julho de 2026
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Resposta da Travelmarvel Premium Cruise and Tours

Thank you for your fabulous feedback regarding your recent cruise experience on the Douro. We will provide the feedback to Operations regarding the barista machine onboard the MS Estrela.

Kind Regards,
Travelmarvel Customer Service Team

Classificada 5 em 5 estrelas

A first class experience!

Excellent staff! We felt we were the only cruise that year the attention was so good. This is housekeeping, restaurant and nautical crew plus the management. I didn’t meet the laundry staff but their work was first class.

2 de julho de 2026
Classificada 5 em 5 estrelas

Artur was the star

Artur and his team made this a memorable trip where we made some great friends.
The cabin was spacious with lots of storage space and room under the bed for unpacked cases. Lots of plugs and charging points. The bathroom was well configured and the complimentary shampoo, body wash etc were of a good quality. The bed was really comfortable with two huge pillows! Our housekeeper was invisible in a good way! The bedroom was always well cleaned and there were options for frequency of change of towels.
The food was delicious with a great deal of choice and options. Desert pastries were freshly made and snacks provided throughout the day, including fresh fruit. Wines served were of a good quality.
The guides were very knowledgeable and stayed throughout the trip.
Entertainment was at the right level, a couple of nights with traditional groups, a night of a very competitive general knowledge quiz and an hilarious karaoke night. It is clear that Artur is a great team leader and brings out the best in his team and so much goes on behind the scenes.
Salamanca was a lovely excursion but would suggest the guided tour is first before free time as there are definitely places you would want to revisit. The port wine tasting was the standout. We went on the optional tour to Guimaraes which we paid for. I was disappointed that there were no entries to places of interest and it was effectively a coach trip with a 30 minute walking tour which I didn’t think was particularly good value for money. The other two visits, one to the Mateus Palace was interesting although a lot of the gardens were overgrown, not sure that the Castelo Rodrigo was really worth the journey or the walking over the cobblestones.
The trip to Porto gave you the option of remaining in the city and catching the shuttle bus back.
The scenery was beautiful but if you were expecting the charm of the Rhine or the Danube you would be disappointed.
We had an issue with the pricing of this trip but settled it with the head office.

16 de julho de 2026
Classificada 5 em 5 estrelas

Brilliant holiday

A really good holiday from start to finish. Excellent ship. Local guides onboard were brilliant especially Rita. Food excellent. Onboard entertainment good.

2 de julho de 2026
Classificada 4 em 5 estrelas

Good value for money

Overall the cruise was very good value but we were disappointed with the length of time in some towns. We were particularly keen to see Nuremberg but a quick bus tour and some spare time failed to deliver. The day was shared with Regensburg which was also very attractive and worthy of a longer stay. Conversely we spent almost a day and a half in Passau which wasn’t that interesting. A large number of passengers opted to take trips to Salzburg and the Czech Republic while the rest of us sailed to Linz. This bit of the journey was spoiled for us by the non stop inane piano music in the lounge - lift music is the best description. We were lucky however to get to Linz by early afternoon. A beautiful town worthy of a day to itself. The passengers who had gone off on trips arrived around 5pm and had little time to appreciate it.
We had to change ships halfway due to low water levels. That was very well handled by the staff. Our cruise direct, Andrew, was outstanding.Although the ships are identical, and you retain the same room number etc , our bed onboard the second ship wasn’t particularly comfortable due to a soft mattress.
I informed reception but I’m not convinced they did change it as it remained uncomfortable.
Staff on both ships were great , food was excellent, very good value overall and would certainly recommend. We had to walk through Viking ships a couple of times which is normal on river cruises as the ships berth side by side. The interior looked a bit more elegant and there appeared to be a quiet area , but I believe Viking are significantly more expensive.
If you’re new to river cruises, as we were, I would certainly give Travelmarvel a go.
The majority of your fellow travellers will be from Australia or New Zealand as the company is Australian owned.

29 de junho de 2026
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Resposta da Travelmarvel Premium Cruise and Tours

Thank you for sharing your experience. We're pleased to hear you found your cruise to be good value, with excellent food, wonderful staff and strong support from Andrew and the team during the ship change.

We appreciate your feedback on the time spent in certain destinations, excursion experiences and onboard details. These insights are valuable as we continue to review and enhance our itineraries and guest experience.

Thank you for choosing Travelmarvel, and we're delighted to hear you would recommend us to those new to river cruising.

Kind regards,
Gemma
Customer Experience Team

Classificada 5 em 5 estrelas

Great staff and organisation

Great staff and organisation. Bernadette the cruise director was brilliant.
Only downside was the poor tv reception. Very few channels and intermittent reception.
McGearys “Irish” bar wasn’t great….no atmosphere and no Guinness…!!!
Otherwise a brilliant holiday and experience.

13 de julho de 2026
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Resposta da Travelmarvel Premium Cruise and Tours

Thank you for your review. We're delighted to hear you had such an enjoyable holiday and that Bernadette and the rest of the team helped make your experience so memorable.

We also appreciate your feedback on the TV reception and McGeary's Bar. As our river cruises often travel through more remote areas, reception can occasionally be affected, though we understand this can still be disappointing. Your comments about the onboard venue have also been noted and will be shared with the relevant team.

Thank you for travelling with Travelmarvel, and we hope to welcome you back on board again soon.

Kind regards,
Gemma
Customer Experience Team

Classificada 5 em 5 estrelas

A lovely first river cruise

A lovely first river cruise, won’t be the last. Excellent ship, all staff were friendly and attentive.

13 de julho de 2026
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Resposta da Travelmarvel Premium Cruise and Tours

We are so pleased you enjoyed your European Gems cruise; it's one of our most popular itineraries and perfect for a first time cruise experience! We look forward to welcoming you back very soon, please let us know when you are ready to start planning your next memorable trip.

Kind regards,
Gemma
Customer Experience Team

Classificada 5 em 5 estrelas

attention to detail & free excursions…

Your attention to detail and the many free excursions and guided tours. Even though the quality of the guides did vary - some were giving too many details...

13 de julho de 2026
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Resposta da Travelmarvel Premium Cruise and Tours

Thank you for your review and for taking the time to share your thoughts. We're so pleased you appreciated the care that goes into planning our journeys, along with the range of included excursions and guided tours.

We also value your feedback on the local guides. Every destination and guide brings a different style, and your comments will be shared with our team as we continue to refine the guest experience.

Thank you for travelling with Travelmarvel, and we hope to welcome you again in the future.

Kind regards,
Gemma
Customer Experience Team

Classificada 5 em 5 estrelas

Amsterdam-Budapest river cruise

Everything was so well arranged. All transfers done very efficiently. The trips were very well organised. The staff were friendly and helpful. The food was first class and the service was exceptional. Great entertainment every evening. Modern fleet, very comfortable accommodation. Excellent value for money.

22 de junho de 2026
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Resposta da Travelmarvel Premium Cruise and Tours

Thank you for taking the time to share your experience. It's lovely to hear that the little details, from the smooth transfers to the evening entertainment, all came together to make your cruise so enjoyable.

We're especially pleased the friendly service, quality dining and comfortable ship left such a lasting impression. Hearing that you felt the holiday represented excellent value makes your feedback even more rewarding for the team.

Thank you for travelling with Travelmarvel, and we hope to welcome you on another river cruise soon.

Kind regards,
Gemma
Customer Experience Team

Classificada 5 em 5 estrelas

First Class

From start to finish TravelMarvel had everything covered.
We stayed an extra day at the start of the cruise in a hotel chosen by TM - very nice and great location.
The cruise itself exceeded our expectations in every way from the service by the ship staff to the standard organised trips - we couldn’t have asked for more
Thank you TM - now waiting for our next cruise.

13 de julho de 2026
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Resposta da Travelmarvel Premium Cruise and Tours

Thank you for your lovely review. We're delighted to hear your European Gems cruise exceeded your expectations from start to finish.

It's wonderful to know your pre-cruise hotel stay, the onboard service and the included excursions all helped create such an enjoyable experience. Comments like yours mean a great deal to our team, and we're so pleased everything came together seamlessly.

Thank you for choosing Travelmarvel. We look forward to welcoming you on your next cruise.

Kind regards,
Gemma
Customer Experience Team

Classificada 5 em 5 estrelas

Truły enjoyed the trip .

Truły enjoyed the trip .. would recommend to experience.. everyone so helpful very well organised.. Alicja and Trevor ..

13 de julho de 2026
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Resposta da Travelmarvel Premium Cruise and Tours

We are pleased you had such a wonderful trip and thank you for sharing. Please do let us know when you are ready for your next memorable holiday with us.

Kind regards,
Gemma
Customer Experience Team

Classificada 5 em 5 estrelas

This I believe was our 14th river…

This I believe was our 14th river cruise with Travel Marvel APT and our second this year, they always provide excellent service which is why we will book two for next year to. Our Cruise Director Bernadette was superb and all the crew managed our ship transfer due to low water perfectly. The staff on both the Polaris and Vega on which we travelled did their utmost to provide anything we asked for. Local guides were so knowledgeable and the excursions great.

13 de julho de 2026
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Resposta da Travelmarvel Premium Cruise and Tours

Thank you for your continued loyalty and for choosing to travel with Travelmarvel again. Knowing you've trusted us for so many river cruises, including two this year, makes your feedback especially meaningful.

We're delighted Bernadette and the crews on both Polaris and Vega helped ensure your journey remained seamless despite the low water conditions. It's also wonderful to hear you enjoyed the excursions and the expertise of our local guides. We'll be sure to pass on your kind words to everyone involved.

We look forward to welcoming you back on board for your next two adventures.

Kind regards,
Gemma
Customer Experience Team

Classificada 4 em 5 estrelas

Lovely ship, great staff

We started our journey in Budapest on Travelmarvel Vega. The ship was lovely, modern and air-conditioned. The staff on board were brilliant and very hard working.
At Passau we had to change ship to Travelmarvel Polaris which was identical to Vega and the staff were equally efficient. The change over day(due to water levels) was a long day by coach but very well handled.
We travelled in the middle of a heatwave which made some of the excursions a bit of a challenge and we didn't get the full experience due to having to stay out of the sun (but nothing Travelmarvel could do about the weather).
Our cruise director Bernadett was very knowledgeable and managed a full ship very well - the slight criticism would be, when giving briefings, she gave too much information and everyone "Switched off". She did go "above and beyond" to try and get a World Cup match broadcast in McGeary's - bringing her personal laptop and connecting it to the TV.
The food was brilliant and it was great to have the alternative of McGeary's for a less formal meal.
The excursions were good with the exception of the one I paid for, Schloss Hof. I, and a number of other guests I spoke to, were under the impression that we would be seeing a demonstration along the lines of the Spanish Riding School - not two horses trotting round the arena - one being ridden and one lead on the rein. This was supposed to be the highlight of my trip but was very disappointing. We had also been rushed around the castle with no time to have a good look round. A very misleading excursion.
Another disappointment was finding out that we were docking in Zaandam instead of Amsterdam, making exploring Amsterdam more difficult - especially as we wanted to do our own thing.
Another slight annoyance was the fact that once away from the Danube the top sundeck was not able to be used due to the low bridges. This was not made clear in the itinerary.
Internet connection on board, although good most of the time, could be patchy when going through the mountains.
All in all, we had a wonderful cruise with fantastic food, staff, ship and locations and would not hesitate to use Travelmarvel in the future and recommend to friends.

22 de junho de 2026
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Resposta da Travelmarvel Premium Cruise and Tours

Thank you for sharing such a detailed review. We're delighted to hear you enjoyed the comfort of Vega and Polaris, the excellent food and the dedication of our onboard team, especially Bernadett, who went above and beyond to enhance your experience.

We appreciate your feedback on the excursion, itinerary details and onboard communication. Your comments will be shared with the relevant teams as we continue to improve the experience for our guests.

Thank you for choosing Travelmarvel, and we’re pleased to hear you would travel with us again.

Kind regards,
Gemma
Customer Experience Team

Classificada 5 em 5 estrelas

It really was a brilliant holiday

It really was a brilliant holiday, I can't complain about anything.

13 de julho de 2026
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Resposta da Travelmarvel Premium Cruise and Tours

What a glowing review, thank you for sharing. We look forward to planning your next trip for you.

Kind regards,
Gemma
Customer Experience Team

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