Travel Solutions Network Ltd. Opiniões 

686
•
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I booked a package holiday with EasyJet however my flights didn’t go through properly although payment on my credit card went through. Nick Davies at Travel solutions sorted everything out for us pr... Ver mais

Classificada 5 em 5 estrelas

3rd year in a row booking an EasyJet holiday with this company. All I can say is the staff are absolutely outstanding. A customer service department that actually delivers customer service. Called the... Ver mais

Classificada 5 em 5 estrelas

Absolutely fantastic service. Daniel couldn't do enough for us. We were doing a last minute booking (3days before) and the easyjet website wasn't accepting my payment. Daniel was extremely helpful an... Ver mais

Classificada 5 em 5 estrelas

This is the fourth time I have booked a holiday with Angela White of Travel Solutions. Each time she has gone out of her way to choose excellent holidays for us at great prices and she never fails to... Ver mais

Informações sobre a empresa

  1. Agência de viagens
  2. também em
  3. Agregador de viagens
  4. Site de pesquisa de voos

Escrito pela empresa

Outsourcing but not offshoring solutions for the travel Industry. Unrivalled experience in successfully providing contact centre sales and services to reputable travel businesses, from large tour operators, OTA’s, Hotels and Tourist Boards to small ‘new to travel’ brands. Our agile solutions will allow you to enter new markets, drive new business or simply give you the flexibility to scale efficiently and adjust your cost structure. TSN provide experience and expertise in any area and level of support you may require.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

686 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(686)

529 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Adam was amazing

Thank you to Adam who has amazing customer service skills, ensuring the booking process was smooth and helped with my queries. Excellent in keeping us up to date.

18 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Service

Daniel was brilliant. He was very helpful in helping us finalise our holiday booking which we struggled to do on Easyjet website.

17 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer service by Valerie…

Great customer service by Valerie Burton, having a payment issue due my bank pending the transaction, nothing was too much trouble for Valerie and she booked our trip over the phone and went out of her way to solve the problem. Thanks again Gemma

16 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

EXCELLENT PROFESSIONAL SERVICE FROM MAX

I contacted Easyjet today and had the pleasure of talking to Max a customer adviser for Travel Solutions.
I had several questioning in which Max went above and beyond in answering suggesting different options and giving excellent advice.I ended up booking through Travel Solutions.A special mention to Max who was very professional and a credit to your company.Very happy with the service given.

17 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Super efficient and helpful.

Super efficient and helpful.
I actually rang to arrange special assistance but Daniel did the whole booking for me and made my booking much easier and stress free. He also arranged our seating on the plane and rang me back to confirm.
Brilliant.

16 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I was very stressed

I was very stressed, having already booked a package holiday with On the Beach, but no one is there to help. Luckily my flights were with Easyjet.
I spoke to Adam, he explained everything to me in details, and what needed to be done. He very patiently answered all my queries and concerns. He is very courteous, friendly and very easy to talk to. He is very helpful and knowledgeable. I am very happy with the customer services I received from him. I have decided in future, I will book my holidays direct with Easyjet holidays.

16 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Daniel sorted the whole thing for us

Daniel sorted the whole thing for us. I normally book direct online however I wanted to ensure that we were getting to correct apartment and 'phoned out of hours.
I had already spoken to Daniel a couple of weeks ago for a different booking for Skiathos, surprisingly he remembered the details, obviously takes customer care seriously. Excellent service.

15 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer service

Great customer service. Adam was friendly, professional and so helpful. Having worked in a customer service environment for many years in the past, I understand what good customer service is and I could not fault the experience from picking up the phone to putting it back down after making my booking. Speedy follow up e-mails too. Other companies and organisations, not just in the travel industry could learn a thing or three. Well done!

15 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Adam was absolutely great

Adam was absolutely great! I was having issues with flights and accommodation dates to suit my needs. Adam was able to find the ideal solution for me and the booking was made to my great satisfaction. 5 star service, he is an absolute credit to the his company!

22 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I recently booked a holiday for my son…

I recently booked a holiday for my son and myself through the EasyJet website, but unfortunately I ran into several issues during the booking process. When it came to seat allocation, the website would only allow me to select one seat for myself, and for some reason it had my 9-year-old son listed as an infant, despite me entering his correct age.

After clearing my cookies and cache and trying multiple times without success, I decided to call as I didn’t want to lose the hotel booking or the great price I had found. I was then directed to one of EasyJet’s partners, Travel Solutions Network, where I was greeted warmly by Adam.

From the very beginning, Adam was incredibly professional, patient, and helpful. He quickly understood the issues I had been facing and assisted me in securing the exact flights, hotel, and seat allocations I had originally selected on the website. What impressed me even more was that he managed to include breakfast in the package at an even lower cost than the original booking without breakfast — a huge win in my eyes!

The entire process was made simple and stress-free thanks to Adam’s outstanding customer service. He went above and beyond to make sure everything was sorted perfectly, and it genuinely felt like he cared about getting the best outcome for us.

I can’t recommend Adam and Travel Solutions Network enough. The service I received was exceptional from start to finish. Adam is a real credit to the company, and because of his help, I’ll definitely feel confident using them again in the future.

100% recommended!

12 de maio de 2026
Opinião espontânea

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