I booked a package holiday with EasyJet however my flights didn’t go through properly although payment on my credit card went through. Nick Davies at Travel solutions sorted everything out for us pr... Ver mais
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Leia as opiniões dos outros
3rd year in a row booking an EasyJet holiday with this company. All I can say is the staff are absolutely outstanding. A customer service department that actually delivers customer service. Called the... Ver mais
This is the fourth time I have booked a holiday with Angela White of Travel Solutions. Each time she has gone out of her way to choose excellent holidays for us at great prices and she never fails to... Ver mais
Absolutely fantastic service. Daniel couldn't do enough for us. We were doing a last minute booking (3days before) and the easyjet website wasn't accepting my payment. Daniel was extremely helpful an... Ver mais
Informações sobre a empresa
Escrito pela empresa
Outsourcing but not offshoring solutions for the travel Industry. Unrivalled experience in successfully providing contact centre sales and services to reputable travel businesses, from large tour operators, OTA’s, Hotels and Tourist Boards to small ‘new to travel’ brands. Our agile solutions will allow you to enter new markets, drive new business or simply give you the flexibility to scale efficiently and adjust your cost structure. TSN provide experience and expertise in any area and level of support you may require.
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Easyjet holiday booking
The lady who was called valerie was very professional and helpfull ,made it very easy for us to book our holiday even though we changed things half way through the booking
Valerie made ny experience brilliant
Valerie made ny experience brilliant. She was so helpful and kind and very knowledgeable about everything to do with booking a holiday. I am very pleased and excited about getting my holiday booked through Travel Solutions. I feel as if I've done nothing whatsoever and have a holiday to look forward to. Thank you so much Valerie. You were fabulous
Regards
Kathy x
Adam was superb
Adam was superb. Restored my faith in booking over the phone.
Very helpful
After EasyJet raised the price of our holiday twice while trying to book, over £300 more, I called Travel Solutions Network. Adam was very helpful and understanding with my frustration at this. He ended up getting us better flights and saving us £500 from what the highest price became. We are very appreciative and will use them in the future. Thanks Adam
Thanks to Adam who arranged everything…
Thanks to Adam who arranged everything and was very prompt at sorting my holiday out A*****
Booked our holiday today with Adam who…
Booked our holiday today with Adam who was very helpful.Adam explained everything & all emails followed as Adam stated.Great customer service & Adam is most certainly an asset to the company.Thank you very much again Adam.
Nick was absolutely helpful
Nick was absolutely helpful! I was really nervous on how to book my flights and hotel and nick booked it for me and talked me through how to check in and how to download my tickets onto my phone and how to print them off and also helped with booking special assistance a big weight off my mind and also reassured me he is available to help with anything else thanks very much nick
Great customer service
Fantastic, I had a query today that was not straightforward and spoke to Lucy. She was lovely, very understanding very helpful and solved my problem. Best of all she was personable and it felt like she was really listening which is rare when you have to call helplines. Fantastic service A*
Helpful on many levels...
Helpful, polite, responsive and enthusiastic - Adam was a great ambassador for this business and EJH - despite it being late afternoon on a scorching hot bank holiday Monday.
Talking is the best way to book a holiday!
Valerie helped us book a last minute easyJet holiday. Looking online, it was a bit complex as our party was coming from two different airports and all the options were daunting. Valerie made it really easy and was great at communicating options / costs / finding the best days to travel. Great service and a really pleasant experience. So much better than online. Thank you!
Excellent customer service from Valerie…
Excellent customer service from Valerie Burton in booking my holiday for myself and my friends which I was struggling to book online. She went over and above in accomodating all our needs.
Exceptionally helpful agent (Valerie)
The agent (Valerie) was exceptionally patient and helpful in dealing with our booking issues. She took time to explain the process, ensure that we understood and completed all the admin with great efficiency.
Throughout the call she was very engaging.
I booked a package holiday today with…
I booked a package holiday today with Valerie Burton she was so lovely and helped me sort out my holiday as I was having a nightmare trying to do it online she sorted everything out for me and my group as I have some one in my group who needs Speacial assistance Thankyou so much
Package holidays through easyjet
We booked with Adam Hallsworth, he was so patient and professional. Really gave us good advice and knew exactly how to deal with his customer. Would really recommend asking for him when booking through easyjet
5 star service from Adam Hallsworth…
5 star service from Adam Hallsworth when booking our holiday. He was so informative and helpful. He has assisted with my follow up questions with no bother. Would definitely recommend and will be keeping his details for any future bookings!
Excellent
Excellent. Was getting in a mess with a booking on easyjet web, so decided to call to get help.
Very nice man named Daniel helped me, and it was swift, and easy, he spoke slow and I understood all he said, sooooo much better than a robot or trying to do bookings on line. 100% better. Thank you.
Valerie was amazing…
Valerie is amazing
Had a mishap booking online contacted travel solutions for help. Spoke with Valerie who from start to finish went above and beyond to sort out my issue. It was so refreshing to deal with someone so helpful, kind and knowledgeable. A very good experience. So thankful for valerie
Adam was amazing
Thank you to Adam who has amazing customer service skills, ensuring the booking process was smooth and helped with my queries. Excellent in keeping us up to date.
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