I bought 4 trees since I saw their alive and thrive guarantee. All 4 died within 90 days. I contacted them about replacements and they said they only guaranteed the trees for 60 days. It seems on... Ver mais
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I bought 4 trees since I saw their alive and thrive guarantee. All 4 died within 90 days. I contacted them about replacements and they said they only guaranteed the trees for 60 days. It seems on... Ver mais
A empresa respondeu
I've purchased trees and bushes from Trees.com (Fast Growing Trees) for the past few years. This year, I purchases an apple tree, plum tree, cherry tree, blackberry and blueberry bushes, a patio peac... Ver mais
A empresa respondeu
Despite purchasing the insurance, they refuse to replace 3 of the trees I purchased that arrived dead. Every request they have made for pictures, descriptions, watering schedule etc.. have been prov... Ver mais
A empresa respondeu
Ordered 10 3 gal plants. They sent me 10 roots in 3 gal pots? Pretty sad. I expected much better quality. That’s extremely disappointing, and I’m thoroughly dissatisfied with this experience... Ver mais
A empresa respondeu
Trees.com (formerly Fast Growing Trees) is America’s local nursery, delivering healthy trees and plants directly to your door. Since 2005, we’ve helped millions of gardeners find the right plants for their yards and grow with confidence. Shop more than 1,600 varieties, including privacy trees, shade trees, fruit trees, flowering trees, shrubs, perennials, indoor plants, tropical plants and more, curated for climates across the U.S. Our plants are grown with care, hand-selected for quality, carefully shipped, and backed by our 1-Year Alive & Thrive™ Guarantee. Plus, our Plant Experts are here to support you before and after you plant.
2621 Old Nation Rd, 29715, Charlotte , Estados Unidos da América
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I recommend this company. They are prompt in delivering the plants, very well packed, plants and trees very healthy, and more than that good warranty (1 year). I bought couple of trees. Only one didn’t make it and after six months the company gave me a store credit which is fair because is not their fault neither mine if only one tree didn’t make it.
I would recommend this nursery 😊

Resposta da Trees.com
We ordered 2 blueberry bushes for my mother and they arrived approximately one month late. In addition, the bushes were effectively seedlings and not robust. In any way, it will likely be at least two years before we see any substantial production. frankly, we would have been better off purchasing from home depot, from which I never buy plants. Also, the lateness of delivery was complained of without any response or explanation.

Resposta da Trees.com
I ordered everbearing raspberries, 3 blueberries and 3 cherry trees, 3 arboritae, 3 holly. All arrived packed well and were in good conditon. I had one cherry that was grafted and did not make it but received credit for it as they are out of stock. One holly did not make it and was replaced. So fare the plants are all doing great the holly really came out this year. Mine were all planted a year ago. They were delivered timely based on the season and I will definitely order again

Resposta da Trees.com
Excellent Company. From making the order, delivery & quality of the product, and the customer service after our purchase beyond our expectations. We will make all our purchases for trees and shrubs from Fast Growing Trees ❤️
From Missouri

Resposta da Trees.com
Highly recommend everyone to buy plants from this site, I ordered 6 tricolor willow plants and they all arrived happy but due to heat stress 4 plants died very early, but as soon as I contacted customer service and mentioned the situation they happily replaced all my plants with very healthy and mature plants. I absolutely love them and really appreciate the company efforts, in short I can say that I am a very happy customer and in future I ll be buying plants from fast growing team….

Resposta da Trees.com
Very disappointed! I saved up to buy the white storm-proof Hydrangea. I finally splurged and spent nearly $200 on six 1-quart plants. When I opened the box, I was almost in tears. They're very small, I mean tiny with barely any leaves—one even has just a weak stem with few leaves. I contacted the company after a few emails, but I was told I can't return the plants, and they won't replace any if the stem is still green. I've ordered from many different companies before and was satisfied, but this experience has been extremely disappointing. My advice is to avoid this company. It honestly feels like a scam.

Resposta da Trees.com
With Fast growing trees there are a wide variety of trees available at affordable prices. If a tree is not shipped we'll you can call right away to get it replaced or if a tree doesn't survive the first year you can claim a warranty on the tree and get it replaced given that you took good care of the tree.

Resposta da Trees.com
Easy refund I sent in phots of my tree that didn't survive and they refunded me new tree

Resposta da Trees.com
None of the plants measured up to the size advertised. Some plants came visibly damaged, not from shipping, but older wounds from the nursery. Every other plant died in a month.
The only positive is that they refunded my money. Don’t waste your time. You’re better off at Home Depot.

Resposta da Trees.com
I love this company. We"ll see if the trees survive and if their warranty holds up.

Resposta da Trees.com
Excellent products and very responsive customer service. I had a problem with one tree. They are sending a replacement with no questions asked. A hearty "thumbs up".

Resposta da Trees.com
Worst Fedex shipping experience. The tree arrived emaciated (most of the leaves had fallen off). It was suppose to arrive the last three days of perfect weather outside. Of course the tree got delivered on a flash flood day which exasperated the planting situation. Sad.

Resposta da Trees.com
I've purchased dozens of trees and shrubs from this company (now trees.com) over the last few years and always received great plants and great customer service. Most recently, they agreed to replace an avocado tree, even though it was more than a year since it was purchased. I just had to pay the delivery fee. I felt really listened to and well taken care of by the very friendly customer care rep!

Resposta da Trees.com
I received my flowers, bushes, and trees ($600 worth) in a timely manner with fast shipping. The plants were well packaged and healthy. It has been over a week and they are doing ok (some transplanting shock but overall ok). I had an issue with how one tree looked due to cutting the leader and the other limb curved at the trunk instead of straight up. Customer service asked for a close up picture and once I provided it, they promptly replaced it.

Resposta da Trees.com
I had ordered from them in the past, but have not had luck recently. I was sent an undersized and wilting cherry tree, I sent phots as requested and then they wanted more photos. I went to my local nursery and bought a much healthier and larger cherry tree for a fraction of the price. The alive and thrive guarantee is not worth it as you get charged for shipping once again (which would be close to the price of the new tree that I purchased).

Resposta da Trees.com
Zero stars. Ordered 400+ plants from 8 nurseries for garden remodel. Wish had not ordered from fast growing trees and will not do so again. Plants were packaged terrible and arrived in awful condition (basically dead-on arrival). They insist you go the guarantee route to solve, which is kinda nonsense since you then have to do a million things PLUS pay for replacements. If you can buy from somewhere else. Do. I wish I had.

Resposta da Trees.com
Order was placed in February. Email confirmation gave a ship date of May. In June it was changed to July. In July it was changed to August.

Resposta da Trees.com
I ordered 3 trees, one died right away last spring. I reached out this year and told them about the tree dying. They asked for picture and they were provided. I followed up and nothing. They never replaced the white dogwood. The other two are doing well. Just disappointed they don’t stand behind their promises and will not ordered from them again.

Resposta da Trees.com
I've ordered from this company 4 times. Out of that, I've received dead plants twice and the plants that did arrive healthy are so insanely small, it will take a very long time to reach maturity.
To make matters worse, the latest delivery company they hired left the driveway, drove through our front lawn (despite signs stating to not do so), got stuck in the lawn, and resulted in deep ruts, damaged sod and a broken sprinkler head. I sent photos and security cam video of the incident; FGT said "tough luck" and their carrier (OnTrac/LaserShip) is MIA (4 emails and no response).
In all, I wish I had saved my money and gone to our local nursery where I could have purchased mature plants for nearly the same price, and saved my lawn from damage. Please don't make the same mistake I did, do not waste your money with this company.

Resposta da Trees.com
Everything I have ever ordered from FGT has thrived and I am very happy with them so far.

Resposta da Trees.com
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