We are very satisfied with our trip advisor, Lenny. He was very helpful and accommodating to our specific times and got us the flights that worked for us at a decent price. Would use again and we woul... Ver mais
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Leia as opiniões dos outros
Lenny was very helpful, he provided all the information I needed for my trip to NM, and the price was very affordable.. I will gladly call Lenny back again to book my next trip.. Very Grateful...Re... Ver mais
If I could give 0 stars I would. Prices you see are very misleading. I called customer service to try to get help and ask questions and I got a very rude foreign man who eventually just hung up on me... Ver mais
A empresa respondeu
Confirmation in 24 hrs and saved about a thousand dollars compared to all other websites and using Google flights. I was reluctant to use last time because there was not many reviews at that time... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We, at Tripbookfly.com firmly believe in customer satisfaction and that’s at the core of what we do. When it comes to you, our customer, Tripbookfly aims to provide unparalleled service along with some of the most affordable prices in the market. Your time is valuable, and we have travel experts standing by to help you sort through the many travel options at your fingertips. Give us a call and let our team help you book your perfect trip!
Informações de contacto
1752 TIARA TRL APT 803, 78045, LAREDO, Estados Unidos da América
- +1-888-311-2367
- Support@tripbookfly.com
- tripbookfly.com
4,3
Excelente
236 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 87% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The worst site to book
The worst site to book. I booked 4 tickets from PVD to Fort Laudreal from Dec26-30 with a price of $770. Indeed their team member called me and told that due to pricing for the time the tickets need to be re-booked for an added amount of $669, which made the that the total cost $1400. At the first place why was I able to book the ticket and then how did the ticket became available at the increased price. This is falsifications of the price and tactics to cheat customers. Don’t recommend any one to buy tickets with this type of business tactics that the website is employing to allure customers.
2 de outubro de 2025
Opinião espontânea
Resposta da Tripbookfly
Thank you for taking the time to share your feedback regarding your recent booking experience with us. We deeply regret that this situation left you dissatisfied, as providing a reliable and positive experience is our top priority.
Allow us to sincerely apologize for the inconvenience and frustration you encountered. While we strive to ensure that every booking proceeds seamlessly, the travel industry is highly dynamic, and there are occasions when fluctuations in flight availability and pricing may impact reservations. These changes are often driven by factors such as demand, seat inventory, and airline policies—a concept referred to as "price dynamism." Unfortunately, this means that there are rare instances where the originally chosen fare may no longer be available at the time of confirmation.
In your specific case, we regret that the flight option you initially selected became unavailable. When this occurred, our team reached out promptly to provide alternate solutions to best meet your travel needs. We understand your disappointment regarding the alternate pricing, but please know that this option was offered in good faith to ensure that you could still proceed with your travel plans. We also respect your decision to decline the alternative, though we regret that the situation led to dissatisfaction.
Your feedback is invaluable to us, as it highlights areas where we can improve and better serve our customers. We are actively reviewing this case to refine our communication processes and ensure that customers are more fully informed about the potential for price and availability changes during the booking process. Transparency and customer trust remain at the core of our business.
We would appreciate the opportunity to further address your concerns and work toward restoring your confidence in our services. Please feel free to contact us directly and a member of our team will be more than happy to assist you.
Once again, we apologize for the inconvenience caused and thank you for bringing this matter to our attention. Your feedback drives our continuous efforts to improve and serve our customers better in the future.
Support Team
Tripbookfly.com
Ben did a great job following up to…
Ben did a great job following up to make sure the transaction was completed timely.
23 de setembro de 2025
Opinião espontânea
Great customer service and Rick was…
Great customer service and Rick was very helpful in finding the best flights and price. My only suggestion would be to note that some of the fares listed on their website may not be available.
15 de setembro de 2025
Opinião espontânea
Kate was very patient and professional
Kate was very patient and professional. She assisted me over a number of days and got my flight that I needed for me. I was very satisfied with her customer service
11 de setembro de 2025
Opinião espontânea
Kate Garcia
Kate Garcia was very friendly and professional. This was the first time using this site and she was very kind to walk me through the process. Appreciate her patience. I will use this site again in the future. Thank you Kate.
5 de setembro de 2025
Opinião espontânea
Emma
Emma, was amazing helping me with my reservation. She was very helpful and followed through with all aspects of the reservation. My only concern is that the website allows me to select flights that are not available or are not the price listed after I submit for payment. Then I have to wait for someone to call me back, that is counter intuitive to booking online.
2 de setembro de 2025
Opinião espontânea
Great customer service
Rick was very polite, friendly, patient and helpful. My son ordered the tickets, but I paid for them and Rick made it very easy. Thank you
2 de setembro de 2025
Opinião espontânea
Kate Garcia
De verdad que la atención fue muy placentera. Me busco varias opciones y conseguirla fue bastante rápido. De verdad agradecido.
1 de setembro de 2025
Opinião espontânea
Ben was great to work with
Ben was great to work with. He answered all questions and got us booked for our girls weekend. Would definitely use again!!!
30 de agosto de 2025
Opinião espontânea
Rick made my booking experience…
Rick made my booking experience wonderful!!
26 de agosto de 2025
Opinião espontânea
Fast and Professional
Very professional and they did their best do offer me the best price.
Thank you Mrs. Emma
27 de agosto de 2025
Opinião espontânea
Kate García she was very nice with a…
Kate García she was very nice with a lot patience help me she was did a good job 👍
25 de agosto de 2025
Opinião espontânea
Apprehensive
Was a little apprehensive about the site, so I called the number listed and spoke with Emma on 8/23/25 and was assured I was in good hands. Will be use the site again!!
23 de agosto de 2025
Opinião espontânea
Rick was very nice to work with!!
Rick was very helpful with the plans for our trip. Although, I am giving 4 stars, not for Rick, but that I did not get the price I originally had. Overall it was still lower than other sites.
Rick was great and very pleasant to work with.
23 de agosto de 2025
Opinião espontânea
Kate Garcia helped me with everything I…
Kate Garcia helped me with everything I needed. She’s the best
21 de agosto de 2025
Opinião espontânea
Kate Garcia was very helpful
Kate Garcia was very helpful! She took extra time to be able to find the exact flight times that were perfect for my trip!
19 de agosto de 2025
Opinião espontânea
Luis was very patient and helpful…
Luis was very patient and helpful throughout the whole process when helping book the flights (:
19 de agosto de 2025
Opinião espontânea
Kate garcia
Muy buen servicio y buenos precios. Muy amable la asistente
18 de agosto de 2025
Opinião espontânea
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