Tripbookfly Opiniões 

236
•
TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We are very satisfied with our trip advisor, Lenny. He was very helpful and accommodating to our specific times and got us the flights that worked for us at a decent price. Would use again and we woul... Ver mais

Classificada 5 em 5 estrelas

Lenny was very helpful, he provided all the information I needed for my trip to NM, and the price was very affordable.. I will gladly call Lenny back again to book my next trip.. Very Grateful...Re... Ver mais

Classificada 1 em 5 estrelas

If I could give 0 stars I would. Prices you see are very misleading. I called customer service to try to get help and ask questions and I got a very rude foreign man who eventually just hung up on me... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Confirmation in 24 hrs and saved about a thousand dollars compared to all other websites and using Google flights. I was reluctant to use last time because there was not many reviews at that time... Ver mais

A empresa respondeu

Informações sobre a empresa

Escrito pela empresa

We, at Tripbookfly.com firmly believe in customer satisfaction and that’s at the core of what we do. When it comes to you, our customer, Tripbookfly aims to provide unparalleled service along with some of the most affordable prices in the market. Your time is valuable, and we have travel experts standing by to help you sort through the many travel options at your fingertips. Give us a call and let our team help you book your perfect trip!


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

236 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 87% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,3

Todas as opiniões

(236)

36 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Satisfied

I was having a hard time finding a flight that was a reasonable price but Ben was very helpful and was able to find me a flight at a great price! I’m very satisfied

16 de agosto de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Beware of this travel company

Beware of this travel company! I booked a flight through this agency on 6/14/25 for my travel plan 8/3-8/8/25 for my family of four. I paid this agency a total of $2,156.92 ( $1316.92 went to American Airlines and $840 went to this agency). I was hoping to save money booking my flight almost 2 months before my trip. On 7/28/25 afternoon which is 6 days from my trip, Scott from this agency told me that flight was cancelled by American Airlines!! At this point, all airlines tickets were through the roof! Guess what, I could not even use the money ($2156.92) I paid them. I had to book the flight for my family of four again using my own money ( another close to $3,000)with the flight prices that have gone up because at this point, it was 5 days before my trip. I called this company and American Airlines several times stressed and frustrated but I could not get my money back at that point. This company finally gave me the $840 several days later but at this time I have not gotten back my money ($1316.92) from
American Airlines. AA said that the reason they cancelled the trip was upon reviewing by their security, this company committed a fraud. Not my words but it was from AA supervisor. This company apologized to me several times and even offered to give me a voucher of $150 for future use. I would NOT use this company ever again even if they give me $1,000 worth of voucher. I do not trust this company. You are better off booking directly to your airline of choice or a more well established travel agency. I would not wish what happened to me can happen to anybody. At this point, American Airlines has not refunded my money so my credit card is now working with it. I work hard for my money and I wish I did not waste my money using this company.

12 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great CS & Discounted Flights

I had a smooth interaction with Ben & Rick they were both kind, & knowledgeable. I was able to get my discounted flight with no problem and I would 100% recommend booking with them. Very satisfied thank you for everything.

8 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great Experience

I worked with Scott Phillips who was great! He was patient, helpful, and took the time to review and look for the types of flights I wanted.

I travel frequently & will start my travel plans with Scott!

Thank you Scott for all you do!

5 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Emma White

Emma was wonderful to work with. However, as all the other reviews state you don’t get the price advertised. It was quite a bit higher so I declined since I was able to find cheaper at another airline. Emma came back with a more reasonable price so I accepted because I prefer flying Southwest. Overall good experience.

15 de julho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I booked a flight with tripbookfly

I booked a flight with tripbookfly. After purchasing ticketvi was notified due to dynamic pricing for flights and a glitch in system i didnt have a ticket. Their solution was to offer tickets which would be 300 dollars morr

28 de junho de 2025
Opinião espontânea
logótipo da Tripbookfly

Resposta da Tripbookfly

Thank you for taking the time to share your feedback regarding your recent booking experience with us. We deeply regret that this situation left you dissatisfied, as providing a reliable and positive experience is our top priority.

Allow us to sincerely apologize for the inconvenience and frustration you encountered. While we strive to ensure that every booking proceeds seamlessly, the travel industry is highly dynamic, and there are occasions when fluctuations in flight availability and pricing may impact reservations. These changes are often driven by factors such as demand, seat inventory, and airline policies—a concept referred to as "price dynamism." Unfortunately, this means that there are rare instances where the originally chosen fare may no longer be available at the time of confirmation.

In your specific case, we regret that the flight option you initially selected became unavailable. When this occurred, our team reached out promptly to provide alternate solutions to best meet your travel needs. We understand your disappointment regarding the alternate pricing, but please know that this option was offered in good faith to ensure that you could still proceed with your travel plans. We also respect your decision to decline the alternative, though we regret that the situation led to dissatisfaction.

Your feedback is invaluable to us, as it highlights areas where we can improve and better serve our customers. We are actively reviewing this case to refine our communication processes and ensure that customers are more fully informed about the potential for price and availability changes during the booking process. Transparency and customer trust remain at the core of our business.

We would appreciate the opportunity to further address your concerns and work toward restoring your confidence in our services. Please feel free to contact us directly and a member of our team will be more than happy to assist you.

Once again, we apologize for the inconvenience caused and thank you for bringing this matter to our attention. Your feedback drives our continuous efforts to improve and serve our customers better in the future.

Support Team
Tripbookfly.com

Classificada 1 em 5 estrelas

SCAMMERS

SCAMMERS! Called after booking was in progress for over 1 hr. was told that website was not updated daily and rate was not available. Actually asked me what i was willing to pay. Complete BullS***.

28 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Highly Recommended

Thank you Mike for making our life easy. It was such an important travel for us with limited on our finances. All the good wishes to you guys. Highly recommended.

27 de maio de 2025
Opinião espontânea

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