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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Horrible experience! I arrived before departure time with my young child and bag/stroller and no bus in sight. I waited past my 9:30 and no bus showed up. I ended up having to drive to Vamoose... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I am a very frequent tripper bus costumer (I go from DC to NY almost weekly using Tripper). In my two last trips (on two different buses), the bus driver called for an emergency stop because the vehic... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

I booked Tripper after a friend recommended it, travelling from NY to Arlington while on vacation. Driver was courteous and the bus was decent BUT there was a technical issue which resulted into a 4... Ver mais

Classificada 1 em 5 estrelas

TRIPPER BUS LOST MY BAG AND NEVER REIMBURSED ME I took a bus from NY to Arlington on Tripper Bus. When I got off the bus, my bag was missing. From my conversation with the driver, it appeared t... Ver mais

Informações sobre a empresa

  1. Veículos e transporte

Informação fornecida por diversas fontes externas

Travel in upscale luxury aboard Tripper Bus. For passengers wanting to commute between the heart of Manhattan and the DC suburbs of Arlington, VA and Bethesda, MD, Tripper Bus offers direct transportation with multiple daily departures. While commuting enjoy electrical outlets in every row, and wifi. See why Tripper Bus is the winner for the third year in a row of the BEST OF DC POLL, Best Bus To NYC!


Informações de contacto

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Muito mau

TrustScore: 1 em 5

246 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

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Classificada 5 em 5 estrelas

I recommend Tripper Bus to friends all the time! Excellent value.

My husband and I have been traveling by Tripper Bus between Bethesda and NYC monthly or more often since 2010. We initially chose Tripper after reading a Washington Post review of multiple NY-DC buses. Honestly, WiFi isn't perfect, but the ride is safe, comfortable and an easy option. It is also an EXCELLENT value.

22 de outubro de 2015
Opinião espontânea
Classificada 3 em 5 estrelas

Underwhelmed

The bus was late in both directions. The wifi barely worked in one direction and not at all in the other. My footrest did not work.

21 de outubro de 2015
Opinião espontânea
Classificada 3 em 5 estrelas

Late bus

Bus was 30 minutes late. We had to wait in the cold on a dark street for 30 minutes in NYC.

Other than that, it was fine

21 de outubro de 2015
Opinião espontânea
Classificada 5 em 5 estrelas

very happy with Tripper

I have been taking Tripper buses regularly from Bethesda to NY for almost two years and have never had a bad experience. The buses are on time, convenient, and the people involved are very kind. I missed my return bus from NYC this week and they put me on the next bus two hours later without charging extra. I highly recommend Tripper.

21 de outubro de 2015
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

The bus drivers were very nice. There was a lot of traffic going in and I was quite a bit late, but that's not the companies fault. It was very enjoyable. Would definitely travel this way again.

21 de outubro de 2015
Opinião espontânea
Classificada 5 em 5 estrelas

First Time - Would Definitely Use Again!

Thanks for the trip from DC to NY! I especially liked how you provide water, chargers and let everyone on the bus at the same time. The people were also very quiet and respectful. Smooth journey.

21 de outubro de 2015
Opinião espontânea
Classificada 5 em 5 estrelas

Reliavle

This bus service is excellent. Good location. Prompt departures. Friendly staff. Great price.

21 de outubro de 2015
Opinião espontânea
Classificada 3 em 5 estrelas

Comfortable service. Could be better.

I recently took Tripperbus for the first time from Bethesda to NYC. The bus was comfortable, left within 10 minutes of the posted time, and receiving a bottle of water was a nice touch, as were power plugs on every seat. Wifi, however, was too slow to be any use.

My main complaints are due to delays. We stopped in the middle of the trip for about 20 minutes to change bus drivers. Why that took so long, I'm not sure. Then, we hit about an hour delay in traffic. All together, we got in 90 minutes later than planned. I get that Lincoln tunnel traffic is bad, but for a bus company that does this route all the time, they should at least put up reasonable estimates for when a bus is scheduled to arrive based on past trips. People make plans around that, and a 90 minute delay can impact those plans.

21 de outubro de 2015
Opinião espontânea
logótipo da Tripper Bus

Resposta da Tripper Bus

Thank you for your feedback. We are looking into the driver change out time, which should have been 5 minutes or less. As far as traffic and arrival times, we do estimate each trip an average of 4.5 hours. During rush hour commutes this time is obviously fluid. We do put on our site that arrival times are an estimate. For future travel, if departing during morning or evening rush the commute will be slightly longer than traveling mid day or on Saturday or mid day Sunday due to traffic on the interstate, tunnel and turnpike.

Again we apologize for the inconvenience and hope you will give Tripper another chance in the future to take care of your travel needs in a more timely manor.

Classificada 5 em 5 estrelas

Friendly drivers, smooth ride

Drivers are friendly and drive safely. They also give you a free cold bottle of water for your trip which is helpful. They also provide trashbags on the bus - its the little things that matter. Bathrooms are clean!

21 de outubro de 2015
Opinião espontânea
logótipo da Tripper Bus

Resposta da Tripper Bus

Thank you so much for your feedback. We appreciate you choosing Tripper and look forward to having you on board in the future.

Classificada 4 em 5 estrelas

Bethesda to NYC

Excellent service and friendly drivers. Would recommend. Thanks.

21 de outubro de 2015
Opinião espontânea
logótipo da Tripper Bus

Resposta da Tripper Bus

Thank you for your feedback and for choosing Tripper! We look forward to having you on board with us again soon.

Classificada 5 em 5 estrelas

Easy trip to NYC

My husband and I just returned from a trip to NYC and back from Arlington, and we are both happy we chose Tripper. Would definitely use it again. The locations work for us, and the buses and bathrooms were very clean. The drivers were polite and professional and the schedules were on time. Couldn't ask for better. As an aside, we saw a competitor at their NYC location as we were walking around and it was a madhouse. Tripper was very calm and easy. Even the people on the buses were quiet so the trips were relaxing. I would compare it to the first class car on the train but cheaper and easier from Arlington.

21 de outubro de 2015
Opinião espontânea
Classificada 3 em 5 estrelas

Affordable but long

The bus was clean with wifi and electricity which was much needed since the trip took over an hour longer then advertised. It's defiantly the most affordable way to travel but there is no way the bus can travel from Arlington to NY in 4.5 hours with the route they take.

21 de outubro de 2015
Opinião espontânea
Classificada 4 em 5 estrelas

Great experiences overall

Great bus service, rarely have issues, love ability to book online and change reservations without fees. One criticism, a few of the bus drivers have a tendency to slam/pulse the gas/brake pedals constantly and needlessly (even on open roads). It's probably just a bad habit, but it can make me nauseous and is generally unpleasant (can't imagine it's good for fuel efficiency either).

21 de outubro de 2015
Opinião espontânea
Classificada 5 em 5 estrelas

Best ride ever!

That was a great ride to and from NY. I love the cleanliness in the bus and the courtesy of the drivers. Will take the bus again any time and I highly recommend it.

21 de outubro de 2015
Opinião espontânea
Classificada 5 em 5 estrelas

Clean,Timely, and Prompt

This was a great experience with my bus ride from Bethesda,MD to NYC. The bus was clean and the driver was courteous and prompt. No complaints...beats driving any day.

21 de outubro de 2015
Opinião espontânea
Classificada 5 em 5 estrelas

good service

i am amazed of how things has definetly change. the buses are clean. and new, the drivers are professionals. they great you very nicely,
and the announcements are clear and detailed.

21 de outubro de 2015
Opinião espontânea
Classificada 5 em 5 estrelas

No problems, easy trip.

The trip from Arlington to NYC went as expected. The seats are a bit tight in terms of trying to work on a laptop, but other than that, no complaints.

21 de outubro de 2015
Opinião espontânea

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