last order of tropical fish (phantom Tetras) after 6 days they developed white spot,treated with esha exit ,but lost all but one.Other fish in community aquarium have developed the disease.Water qua... Ver mais
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last order of tropical fish (phantom Tetras) after 6 days they developed white spot,treated with esha exit ,but lost all but one.Other fish in community aquarium have developed the disease.Water qua... Ver mais
A empresa respondeu
Order came on the delivery day with no issues. All fish arrived in perfect health and settled in to their new tank with out any problems. Would highly highly recommend this company for their great ser... Ver mais
This was my first time ordering fish online, and after reading so many positive reviews of Trop Co, I decided to order two Zebra Veiltail Angelfish. I was amazed by the packaging and by how sea... Ver mais
Delivery came on the day specified and kept informed all the way ... from order to delivery time. Fish arrived safely bagged and in good health. Went through the usual procedure to acclimatise and the... Ver mais
At the Tropco and the Carpco, we pride ourselves in offering a service that exceeds our customers expectations. Whilst in the vast majority of cases, the delivery of live fish goes seamlessly, occasionally problems can arise and it is at this time that our service comes into its own. We are always here and our help and advice is always free. Fish are our passion, not just our livelihood!
Bourne Valley Fish Farm, TN11 9RG, Tonbridge, Reino Unido
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First time ordering from Tropco, based on great reviews thought I’d give them a go and they don’t disappoint. Great customer service, lovely fish and everything arrived without damage or losses. Thank you Tropco will recommend you to everyone 😊
Have used several different suppliers but Trop Co are by far the best. Fish are carefully and humanely packed and heat pads keep water at good temperature. Delivery as arranged and on time.
Fish healthy and lively and settle well.
Selection of fish is very good.
Highly recommend this Company.
Fish arrived early, in great condition no doa, heat packs still warm.
All fish lively.
Would definitely recommend Tropco, great company
I was very very impressed by the recent delivery of tropical fish from this Company. I have never purchased fish on line before as I thought the postage too expensive but, now I am housebound, I was forced to go down this route. The fish arrived in a big box with heating pads still warm and so so much packing around the plastic bags that the bags were held firmly in place. From ordering to placing the fish in my aquarium took less than 24 hours and the fish were not unduly stressed. I can now see why the postage costs so much but for such a wonderful experience for the fish being transported it is worth it. Thank you The Trop Co. Maureen
Amazing! I can safely say this website is the only one that i’ve ordered from and never received a DOA - and i’ve ordered from quite a few online fish stores now. They arrive on time and with clear emails stating the timeframe plus on my last order they even phoned with details. Beautiful fish that are enjoying their new home, arrive in a clearly stated box and packaged safely with heat packs. ⭐️⭐️⭐️⭐️⭐️
All the staff are really helpful and nice been buying from them for about 5 years and they need an award for customers service the girls that run the phones are the nicest people you could talk to any issues there there and will do there best to sort it out never had a bad thing to say about them keep up the good work all at tropco
Exceptional service and dedicated team. Hands down best I have ever dealt with.
Fish health exceptional.
The communication is simply brilliant 🤩
The full team at tropco should be proud of what you’ve achieved. Would I recommend tropco 100% without hesitation
Fantastic service fish comes well packed will solve any problems and great advice definitely always yous tropco
Excellent service again from these guys. 6 small smudge spot corys. All in excellent condition. Not one bit skittish and already hanging out with my other corys. Packaging again was excellent. This is why when ordering online I always use Tropco. Big thanks
Goop...absolutely amazing stuff! I had to split a tank urgently and needed to set up another tank quickly. Rather than break down my established filter, I decided to give Goop a go. Wow. Within 3 days I was completely cycled, even with a dirty Plec. Delivery was bang on time and ready to go. I'm so impressed. Absolute life saver! I wouldn't hesitate using them again.
excellent service, quick dispatch and next day delivery, safely packaged with heat pads inside..
Outstanding quality fish great next day delivery no waiting for weeks the packaging was amazing a big box for 4 fish extra bags of water to stop any movement and 7 heatpads this company does not make any money out of the P&P, they really care about thier fish and customers will only use them for online fish in the future
Both times I've purchased with Tropco the service has been excellent & fast.
This most recent purchase I risked making a small order in the cold, overnight it got even colder, they added extra head packs & their driver kept the box up front in the heat. Friendly customer service also. Will continue to buy with Tropco.
I have used this company several times for livestock, on each occasion the fish have been of good standard. The range available online is excellent, and aimed at both those new to the hobby and us oldies.
The only reason I have given 4 stars and not 5 is that on one occasion there was a mix up with the delivery from D.X; they stated they would return that day (it was a Saturday) instead they did not deliver until the Monday; which meant some rather unhappy fish.
By far the best online fish service. Great packaging, great fish, seamless ordering. Absolutely perfect.
This was my first order from tropco but definitely not my last, I was very impressed with the fish quality and the packaging they came in was by far the best I’ve seen from any company, I highly recommend this first class business for fish
Very pleased with my order.4 bags of fish,24 in total all alive and well.Very well packaged and several heat packs inside .Really nice healthy fish,rainbows and corydoras.Have just placed another order.10/10 from me.
Great customer service, good quality fish, and a good website, with everything you need for your hobby. If there’s ever a problem, they will sort it out for you very quickly, without any hassle.
All of their staff are very knowledgeable, which means a lot to me. That’s why I buy my Tropical fish from Tropco.
Amazing customer service, was fantastic start to finish. Some of the fish I ordered they decided they weren't happy with how they were, so called me to let me know and to choose some others if I wanted. They refunded the difference and when I received my order all the fish were in fab shape and the heat packs were still warm! Brilliant service, will definitely buy from here again.
Pea puffers:
I would like to write this review on my experience. The fish arrived within the booking slot given and upon opening the box the heat box were still very warm. All the fish were alive and healthy and I like the way the water bags were used to stop my fish being slammed around in the box.
After acclimatising the fish (which is standard practice) I noticed there was a leaflet inside the box for new people to fish keeping explaining how to introduce the fish to their tanks, just proof that you the company care about the fish as much as the owner does.
After one hour of introducing my fish (6x pea puffers) they were happily snacking on little white worms or otherwise known as Detrius worms. Six very little happy fish and one extremely happy customer I will without doubt returning to you rather than other shops who after several calls over a month basis could not get them in. Just told to call back in a few weeks…. Repeatedly. Should have (and will from now) have come here first.
Thank you for your continued customer support via email, and thank you for picking me six of, what I can only describe is the most perfect fish ever seen
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