Seat covers are ok quality but do not fit the car seats as advertised (even when a drop down for the exact seat configuration was available and selected!). Refusing to provide a refund because of some... Ver mais
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I would give them 2 stars, I ordered seat covers after paying with Pay pal, I never received any confirmation from the seller, I just happened to look in my pay pal items and it came up with a recurri... Ver mais
Only received part of the order and will not update me on the rest of it. It’s now Oct 26 and the order was put in Dec 25. What I have received doesn’t fit properly and they asked me to measure my own... Ver mais
I brought car seat covers from this company and got them, installed them. Not even two months later they are falling apart certainly not worth the $280.00 I spent. Would not purchase again.
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Maybe 2 stars now
I would give them 2 stars, I ordered seat covers after paying with Pay pal, I never received any confirmation from the seller, I just happened to look in my pay pal items and it came up with a recurring payment which I quickly deleted so I removed my bank acc from Pay pal. I checked the mail today and I must apologise as the covers turned up
One star being generous
One star being generous!
The seats took ages to get here, threads were hanging out of the seams and no hooks in one of the parcels. All to be denied by Trunki with no offer of replacement or sending additional hooks
Absolutely disgusting to deal with
SCAM avoid!!!
They are a SCAM avoid!!!! Not a cheap mistake to make! AVOID!!! You are dealing with AI communication. There's no active number to call. I ordered 2 months ago tried to cancel the order and they refuse. I received the seat covers and they fit poor and the image isn't what your getting. I am yet to receive the rest of my order but it's not looking hopeful.
Product arrived with defective…
Product arrived with defective stitching -unable to contact the merchant. No response, do not deal with this company
STAY AWAY
STAY AWAY - DO NOT ORDER FROM THEM
I have been trying to get a replacement for 2 months now after my main order was faulty they say they have sent but can't provide me with a tracking number.
Paypal can't help me as its outside the 30 days so if you have placed an order CANCEL it now
terrible fit
terrible fit, don't buy from here its just an alibaba product that many people sell and put their brand stamp on it, its not quality and the fit is terrible and if you look at their refund policy they say they wont refund for change of mind or if it doesn't have a perfect fit. waste my money.
What a scam
What a scam, if you want to be disappointed then shop no further. Customer Service is also a joke, they sound surprised but quickly advise you of there no return policies.
If you cant return never buy.
Poor quality please do not waste your…
Poor quality please do not waste your money my seat covers did not fit and they keep declining my review on their website
SCAM Company.
I bought seat covers for a 1999 Jeep Wrangler with high-back bucket seats. I paid $188.00 for them. When they arrived, they were completely wrong. I contacted them, and they replied with, "Hello Kevin, Thank you for reaching out, and I’m sorry to hear about the issue with your order. To help us quickly review what went wrong and resolve this for you, could you please send us clear photos of the seat covers you received, including how they look and how they do not fit your vehicle?" I sent them pictures 4 times. Now they refuse to respond. This is a complete scam. DO NOT buy from these people!
Don’t do it
Still going on bought trunki seat covers about 4 weeks ago and they do not fit , head rest covers are like a sock, , the seat covers too big and as per there site and them saying the same thing back that I ordered the right covers . Now asking for a refund as per their policy and they ask for photos which I sent weeks ago.
My review got removed!
My review got removed!
So I am re writing it!
This site is a scam!
The video is an American car! The phone numbers on the site BOTH do not work. The item is cheap & doesn’t fit despite putting my exact make and model in.
The ABN is registered to a social media profile. The social media profile is attached to JACK Eugarde. If you search him he has been accused of scamming people in the past!
Trying to get a refund on these and all of a sudden no emails are going through!
WOULD GIVE A NO STAR REVIEW IF I COULD
WOULD GIVE A NO STAR REVIEW IF I COULD
Absolutely the worst thing I've gotten. Comes in three different packages, came on different days, had to email to find where it was , took ages to be delivered. Requested a refund straight away after opening the first part. Wont give me a refund. So im out of pocket $312.. Doesn't fix my car, no hardware too fix the covers, no instructions... quality is cheap. Don't buy...
Zero Stars
Zero Stars. What they delivered was not the same as showing in advert. Very poor quality made in China and even the packaging does is not the same as the advert coming from a box. Ordered confirmed with 2 front passenger/driver and 1 back passenger (5 seater) but it looked liked some cheap products made by scammers. Emailed them but do not want to do refunds or returns. Stopped answering my emails. Please do not buy from this company. Will need to request chargeback from the Bank.
If I could rate a "0" star I would
If I could rate a "0" star I would. Total waste of time and money. Don't fit, won't answer emails. Tried to get refund to NO AVAIL. Do not waste your time and money. Total Scam. Buy from a US Company, and someone who will talk to ya.
Super long delivery time, terrible fitting. Waste of time and $300
Super long delivery time, poorly fitting.
Instructions bullshit.
Ripped on cover trying to install.
Avoid at all costs!!
Why isnt there a 0 star option
Why isnt there a 0 star option? DO NOT BUY FROM THIS COMPANY!
Unless you want to receive a product that doesnt fit your vehicle and deal with a company that has no care at all for their customers.
Ive sent 3 emails, none of which they have responded to.
I ordered seat covers for my 8 seater Hyundai Palisade and they sent what I can only assume are 2 sets of 2nd row covers, neither of which actually fit my car. 2nd row too small, 3rd row too big.
They also resemble more of a seat protector than a seat cover, they dont cover the sides of backs of the seats, just a flap of fabric that hooks over the headrest and tucks in.
Very disappointing waste of almost $600 - wish I read these reviews prior to my purchase!
Nearly two months for delivery
Nearly two months for delivery! Poor fit ! No instructions thankfully YouTube !
If I didn’t expect hassle from start to finish I would return for a refund tbh !
In plain English s—t
I paid $249 for a Trunki product and…
I paid $249 for a Trunki product and was extremely disappointed to receive something that did not meet the service standards or specifications advertised on their website.
The product simply does not align with what was promoted, and for the price point, the quality and functionality fall well below expectations. When I raised these concerns, I clearly outlined my rights under Australian Consumer Law. However, instead of addressing the issue, the company repeatedly referred back to their internal policy, which does not override consumer protections in this country.
To make matters worse, they have since stopped responding to my emails altogether. Due to the lack of accountability and communication, I have had no choice but to escalate the matter and dispute the transaction with my bank.
Overall, this has been a frustrating and disappointing experience. I would strongly caution others before purchasing.
Poor fit Bad Customer Service Refuse Refund
Poor fit too small, tried to return for wrong product sent they refused a refund offered to replace missing peices in the wrong colour i refused but they dont care worst customer service no respect for their customers getting the wrong items or having to wait monts for those items. I ordered red and black they sent me 2 x front red and black seat covers no head rest covers, and 2 black seat covers no middle section when I ordered a set for a 5 seater Jeep in Red and Black I paid $349 them they went on sale a day later at $299 I have had to report the issue to my bank amd the ACCC. I still dont have the seat covers for the back of my Jeep and the front seat covers dont fit due to very poor fittment and a 2 inch gap innthe seat covers showing the sests underneath. This is the type of company that has total disregard for consumer law and the ACCC they falsly advertise their product do dont supply the goods and they are slow and dismissive.
Before you order do your homework look for a better quality product read all the poor reviews. This company is a SCAM they only care about getting your money and nothing else. They will blatantly lie to you and refuse you your legal rights of a refund and still not be able to provide you what what was ordered.
Buyer Beware I still dont have a refund or the product I ordered from them 3 months later.
Complete waste of $500
Ordered front and rear seat covers under my selected car model. Were too large, blocked the seatbelts and looked very cheap. I contacted trunki with photos for a resolution and the response was basically too bad, the model selection has variations and is considered as change of mind so they're unable to assist. $500 down the drain. Terrible product, misleading website and shocking customer service.
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