Had an experience today with their Customer Service team member, Jean. A package we ordered NEVER arrived at our address. After checking with them, After checking our order #, she quickly placed a... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I did not receive my products which was allegedly delivered. An email was sent to CS the following day and Miya responded empathetically and fast. After a few email exchanges, a replacement order was... Ver mais
Did nor receive my order. Got in touch with Angelie at Customer services. Received full refund within three days . Great service. Thank you Angelie.
A empresa respondeu
Finally was able to cancel the subscription. There were problems with Rovina support but the problem was sorted out. These were the problems trying to reach them. - Rovina Website - Cannot Ac... Ver mais
A empresa respondeu
4,3
Excelente
637 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 99% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great After-Sales service
I did not receive my products which was allegedly delivered. An email was sent to CS the following day and Miya responded empathetically and fast. After a few email exchanges, a replacement order was placed FOC to be re-sent to me. This is indeed a safe environment to buy products from and I can't wait for the products to be delivered for me to try the benefits of astaxanthin from Rovina.
10 de julho de 2026
Opinião espontânea
The promptness of the response and the…
The promptness of the response and the acceptable explanation received for my query.
9 de julho de 2026
Opinião espontânea
Resposta da Tryrovina
Hi Clement,
Thank you so much for the 5-star review! We are delighted to hear that our team provided a prompt response and a clear, helpful explanation for your query.
Ensuring you have a smooth and informative experience is always our top priority. If you ever have any more questions in the future, please don't hesitate to reach out!
The Rovina Team
I have been using it for only 4days &…
I have been using it for only 4days & I'll give my opinion after a week or two
6 de julho de 2026
Opinião espontânea
Resposta da Tryrovina
Hi Steven,
Thank you for sharing your initial thoughts! We completely understand that four days is just the beginning of your journey, and it's great that you're giving it some time. Consistency is key, and we look forward to hearing your full opinion in a week or two.
If you have any questions or need anything at all in the meantime, please don't hesitate to reach out!
The Rovina Team
After waiting a month for my order Gem…
After waiting a month for my order Gem came threw and I got it in less than a week
9 de julho de 2026
Opinião espontânea
Resposta da Tryrovina
Hi Leon,
Thank you so much for the 5-star review! We are so sorry for the initial delay with your order, but we are absolutely thrilled to hear that Gem was able to step in and get everything sorted out for you so quickly.
Gem truly is wonderful at taking care of our customers, and we will be sure to pass your kind words along to her. We appreciate your patience and hope you love the product!
The Rovina Team
I am satisfied with this brand as it is…
I am satisfied with this brand as it is a trusted brand that I discovered through my research. Customer service answers questions promptly and provides indept information to ensure that while using the product that you are able to maintain your health properly. The recommended dosage of the Rovina product is designed to maximize the benefits of astaxanthin, particularly for hair growth and anti-aging properties. Taking the recommended dosage consistently can help ensure you receive full benefits of the supplement over time. I am happy with my purchase and feel safe taking these supplements. There are many other benefits as well. Thank you Rovina for your generous assistance.
9 de julho de 2026
Opinião espontânea
Resposta da Tryrovina
Hi Marion,
Thank you so much for this wonderful and detailed 5-star review! We are absolutely thrilled to hear that your research led you to trust Rovina and that you feel safe and confident taking our supplements.
Providing prompt, in-depth support to help you manage your health journey is exactly what our team strives for. We're glad to hear you are experiencing the maximum benefits of our astaxanthin formula for hair growth and anti-aging! Consistency truly is the key to unlocking those long-term results.
Thank you for your support, and we look forward to continuing to assist you on your wellness journey!
The Rovina Team
Good company and nice people to work with.
Nicole was great to work with. She was able to pause my subscription for a short time, as I had too much product.
I do love the product and will be reordering in the near future.
9 de julho de 2026
Opinião espontânea
Resposta da Tryrovina
Hi Sherry,
Thank you so much for your wonderful 5-star review!
We're delighted to hear that Nicole was able to assist you by pausing your subscription and that you had a positive experience working with her. It's also great to know that you're enjoying our product, and we truly appreciate your continued support.
We look forward to serving you again when you're ready to reorder. If you ever need any assistance, we're always here to help.
The Rovina Support Team
This company truly disappointed
This company truly disappointed. Never got anything from them but trying to
Continuously trying to take my money
9 de julho de 2026
Opinião espontânea
Resposta da Tryrovina
Hi Lori,
Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience has been disappointing.
After reviewing your account, we can confirm that your subscription has already been canceled, and there are no active recurring subscriptions or future charges associated with your account.
Based on our records, there was only one order associated with your account, your original purchase. There are no additional recurring orders scheduled.
If you have any questions about your account or believe there's been a charge we haven't addressed, please don't hesitate to contact us directly. We'll be happy to review it with you and help in any way we can.
The Rovina Support Team
Resposta da Tryrovina
Hi Oksana,
We're happy to hear that Miya provided you with great customer service. Your kind words mean a great deal to us, and we'll be sure to share your feedback with Miya.
Thank you for your support and for choosing Rovina. If you ever need assistance in the future, we're always here to help.
The Rovina Support Team
Best customer support from Ralph ever
Best customer support from Ralph when wanting to cancel an order that was already on the go.
9 de julho de 2026
Opinião espontânea
Resposta da Tryrovina
Hi Betty,
Thank you so much for your wonderful 5-star review!
We're thankful to hear that Ralph provided you with outstanding customer support while assisting with your order. Your kind words mean a great deal to us, and we'll be sure to share your feedback with Ralph.
Thank you for your support and for choosing Rovina. If you ever need assistance in the future, we're always here to help.
The Rovina Support Team
There was a problem for the delivery…
There was a problem for the delivery and I ask for a refund and they responded so fast. Very good website.
9 de julho de 2026
Opinião espontânea
Resposta da Tryrovina
Hi Hany,
Thank you so much for your wonderful 5-star review!
We're delighted to hear that our team was able to respond quickly and assist you with your refund request when you experienced a delivery issue. Your kind words and support mean a great deal to us.
Thank you for choosing Rovina. If you ever need assistance in the future, we're always here to help.
The Rovina Support Team
Did nor receive my order
Did nor receive my order. Got in touch with Angelie at Customer services. Received full refund within three days . Great service. Thank you Angelie.
2 de julho de 2026
Opinião espontânea
Resposta da Tryrovina
Hi Mr. Rob,
We're delighted to hear that Angelie was able to assist you promptly and ensure your refund was processed quickly after your order couldn't be delivered. Your kind words mean a great deal to us, and we'll be sure to share your feedback with Angelie.
Thank you for your support and for choosing Rovina. If you ever need assistance in the future, we're always here to help.
The Rovina Support Team
Estella was so friendly she helped me…
Estella was so friendly she helped me providing some information for the shippment
9 de julho de 2026
Opinião espontânea
Resposta da Tryrovina
Hi Olive,
We're happy to hear that Estella provided you with friendly service and helpful shipping information. Your kind words mean a great deal to us, and we'll be sure to share your feedback with Estella.
Thank you for your support and for choosing Rovina. If you ever need assistance in the future, we're always here to help.
The Rovina Support Team
Had an experience today with their customer service staff!
Had an experience today with their Customer Service team member, Jean. A package we ordered NEVER arrived at our address. After checking with them, After checking our order #, she quickly placed a replacement to be shipped to us. It was a great exchange of communication and great customer service. Thank you, Jean, for helping to resolve our problem. It's customer service like that that makes our day!
8 de julho de 2026
Opinião espontânea
Resposta da Tryrovina
Hi Evelyn,
Thank you so much for taking the time to share this wonderful 5-star review! We are absolutely delighted to hear that Jean was able to step in quickly, track down your order, and get a replacement shipped out to you without any hassle.
Providing prompt, helpful, and friendly support is exactly what we strive for, and we will be sure to pass your kind words along to Jean—she will be thrilled to know she made your day! Please let us know if you ever need anything else.
The Rovina Team
Angelie
Angelie, was extremely helpful and prompt to help me today. Excellent service !
8 de julho de 2026
Opinião espontânea
Resposta da Tryrovina
Hi Gretchen,
Thank you so much for the wonderful 5-star review! We are absolutely delighted to hear that Angelie provided you with such prompt and excellent service today.
We truly appreciate you taking the time to share your experience, and we will be sure to pass your kind words along to Angelie. Please let us know if you ever need anything else!
The Rovina Team
My reply was prompt and most helpful
My reply was prompt and most helpful. I appreciate the help Nicole provided for me.
8 de julho de 2026
Opinião espontânea
Resposta da Tryrovina
Hi Ann,
Thank you so much for your wonderful review!
We're delighted to hear that you received prompt and helpful assistance. We'll be sure to share your kind words with Nicole, she'll be thrilled to know she made a positive difference.
We truly appreciate your support and thank you for choosing Rovina. If you ever have any questions or need assistance in the future, please don't hesitate to reach out.
The Rovina Support Team
Dadah is very good
Dadah is very good. Fast in respond to customer
8 de julho de 2026
Opinião espontânea
Resposta da Tryrovina
Hi Jean,
Thank you so much for your wonderful review!
We're delighted to hear that Dadah provided you with fast and helpful support. We'll be sure to share your kind words, they'll mean a lot.
We truly appreciate your support and thank you for choosing Rovina. If you ever have any questions or need assistance in the future, please don't hesitate to reach out.
The Rovina Support Team
Thanks to Ralph for a quick response…
Thanks to Ralph for a quick response and he was able to solve my problem. What a good customer service , help it up .
Thanks once again Mr Ralph can’t wait to receive my order.
Deji
8 de julho de 2026
Opinião espontânea
Resposta da Tryrovina
Hi Deji,
Thank you so much for your wonderful review!
We're thrilled to hear that Ralph was able to respond quickly and resolve your concern. We'll be sure to share your kind words with him, they'll be greatly appreciated.
We sincerely appreciate your support and are excited for you to receive your order. We hope you enjoy your Rovina experience!
Thank you again for choosing Rovina. If you ever have any questions or need assistance in the future, we're always here to help.
The Rovina Support Team.
Gem was wonderful
Gem was wonderful. She was so helpful and kind and I truly appreciate her help! Her name fits her well! She is a Gem!
6 de julho de 2026
Opinião espontânea
Resposta da Tryrovina
Hi Summer,
Thank you so much for this wonderful 5-star review! We couldn't agree more, Gem truly is a gem, and we are so lucky to have her on our team. We are absolutely delighted to hear how helpful and kind she was during your interaction.
Your kind words mean the world to us, and we'll be sure to pass your compliments along to Gem. Please don't hesitate to reach out if you ever need anything else!
The Rovina Team
Resposta da Tryrovina
Hi Ubaldo,
Thank you so much for your wonderful review!
We're delighted to hear that everything met your expectations and was just as advertised. Your satisfaction means a great deal to us, and we're grateful that you took the time to share your experience.
Thank you for choosing Rovina. We truly appreciate your support, and if you ever have any questions or need assistance, we're always here to help.
The Rovina Support Team.
Miyk was very helpful
7 de julho de 2026
Opinião espontânea
Resposta da Tryrovina
Hi Minnie,
Thank you so much for taking the time to share your feedback!
We're delighted to hear that Miya was very helpful. We'll be sure to pass along your kind words, they'll mean a lot.
We truly appreciate your support and thank you for choosing Rovina. If you ever have any questions or need assistance in the future, please don't hesitate to reach out.
The Rovina Support Team.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.