Tryrovina Opiniões 

638
TrustScore: 4.5 em 5

4,3

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Had an experience today with their Customer Service team member, Jean. A package we ordered NEVER arrived at our address. After checking with them, After checking our order #, she quickly placed a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I did not receive my products which was allegedly delivered. An email was sent to CS the following day and Miya responded empathetically and fast. After a few email exchanges, a replacement order was... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Angelie's respnse to my request for a return and refund was prompt. She pointed out that I had a subscription, thank goodness because I had no idea! I was offered a 50% refund and to keep the produc... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I realized my subscription from ROVINA was arriving monthly and requested it to stop as I had enough product . My email was answered very quickly and the necessary adjustments to my subscription we... Ver mais

A empresa respondeu


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

638 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 99% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,3

Todas as opiniões

(638)

633 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Have canceled subscription multiple…

Have canceled subscription multiple times. They keep sending products and charging me. My subscriptions show canceled on their website. But their product keeps coming no matter what we tried. I tried to get my credit card company to block them. They said it was better to cancel card when dealing with scammers.
Be careful

27 de junho de 2026
Opinião espontânea
logótipo da Tryrovina

Resposta da Tryrovina

Hi Stacey,

We're sorry to hear about your experience. We have already sent you an email so we can discuss and resolve this matter directly.

After reviewing your account, we can confirm that your subscription was successfully canceled on June 9, 2026. We'd also appreciate it if you could let us know where you canceled your subscription, as we'd like to verify the process. Our subscription is optional and requires customers to actively opt in during checkout.

Please reply to our email with any additional details so we can investigate why you continued receiving shipments despite the cancellation and work toward a resolution.

We look forward to hearing from you.

The Rovina Support Team.

Classificada 5 em 5 estrelas

Amazing customer service!!

I haven’t say that Anthony handles my concerns with nothing but pure consideration for situation I was dealing with regarding a refund. He was quick to respond and to deal with the problem without any hassle. This company and Anthony have my upmost respect and I would order from them again in the future! Thanks Anthony 😊

27 de junho de 2026
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Resposta da Tryrovina

Hi Katrina,

Thank you so much for taking the time to leave such a wonderful review! We are absolutely thrilled to hear about your excellent experience with Anthony. He always goes above and beyond to make sure our customers are well taken care of, especially when it comes to resolving refund concerns quickly and hassle-free.

Your kind words and support mean the world to Anthony and the whole team. We look forward to serving you again in the future!

The Rovina Support Team.

Classificada 5 em 5 estrelas

Jodi took great care of me I love this…

Jodi took great care of me I love this company and all there products Again Thank you Rovina !!!!

27 de junho de 2026
Opinião espontânea
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Resposta da Tryrovina

Hi Patrice,

Thank you so much for the wonderful 5-star review! We are absolutely thrilled to hear how much you love our company and our products.

We will definitely pass along your sweet shoutout to Jodi they will be so happy to know they took great care of you. Thank you for your amazing support, and we look forward to serving you again soon!

The Rovina Support Team.

Classificada 5 em 5 estrelas

I ordered the wrong product

I ordered the wrong product. Estella was very helpful and professional in handling my request to cancel. I’ll reorder from this site in the future.

27 de junho de 2026
Opinião espontânea
logótipo da Tryrovina

Resposta da Tryrovina

Hi Regine,

Thank you for taking the time to share your experience with us.

We're so pleased to hear that Estella was able to assist you with your cancellation request in a helpful and professional manner. Providing prompt and courteous support is very important to us, and we're glad we could make the process smooth and hassle-free for you.

We completely understand that ordering the wrong product can happen, and we appreciate your understanding throughout the process. Your kind words will certainly be shared with Estella.

Thank you again for your feedback and for considering Rovina for future purchases. We look forward to serving you again whenever you're ready.

The Rovina Support Team

Classificada 5 em 5 estrelas

They are truly professional and…

They are truly professional and customer based with quality care and attention to detail

26 de junho de 2026
Opinião espontânea
logótipo da Tryrovina

Resposta da Tryrovina

Hi David,

Thank you for taking the time to share your feedback with us.

We're delighted to hear that you had a positive experience with our team. Providing professional, customer-focused service with attention to detail is something we strive for every day, and it's wonderful to know that this was reflected in your experience.

Your kind words mean a great deal to us and will be shared with the team. Feedback like yours motivates us to continue delivering the highest level of service possible.

Thank you again for choosing Rovina and for your support.

The Rovina Support Team

Classificada 5 em 5 estrelas

Subscription

Jodi was so experienced n patient. She managed to solve my subscription issue immediately.

Well done & thank you Jodi!

27 de junho de 2026
Opinião espontânea
logótipo da Tryrovina

Resposta da Tryrovina

Hi Izzah,

Thank you for taking the time to share your experience with us.

We're thrilled to hear that Jodi was able to assist you with your subscription concern and resolve it promptly. Providing patient, efficient, and knowledgeable support is something we take great pride in, and we're delighted that Jodi delivered that experience for you.

Your kind words and recognition mean a lot, and we will be sure to share your feedback with Jodi.

Thank you again for choosing Rovina and for your support.

The Rovina Support Team

Classificada 5 em 5 estrelas

I had a small issue with the ordering…

I had a small issue with the ordering of this project and Jodi whom assisted me to get it sorted did a fantastic job. Very kind lady, prompt and willing to assist with my inquiries. Very grateful for her help with customer service. Would like to also add I love this product, and will continue to order.
Kindest Regards
Tosharnee

26 de junho de 2026
Opinião espontânea
logótipo da Tryrovina

Resposta da Tryrovina

Hi Tosh,

Thank you for taking the time to share your wonderful feedback with us.

We're delighted to hear that Jodi was able to assist you with your ordering concern and provide the kind, prompt, and helpful support you deserved. Delivering excellent customer service is very important to us, and we're thrilled that Jodi made such a positive impression.

We're also especially happy to hear that you're enjoying the product and plan to continue ordering. Your support and trust mean a great deal to us.

Thank you again for your kind words. We will be sure to share your feedback with Jodi and the rest of the team.

The Rovina Support Team

Classificada 5 em 5 estrelas

I love this product and recommend it to…

I love this product and recommend it to all and sundry. Jodi and her team were fantastic at solving a mistake I made in my ordering. I found their help prompt and professional.
Will continue using it, you should too🙂

27 de junho de 2026
Opinião espontânea
logótipo da Tryrovina

Resposta da Tryrovina

Hi,

Thank you so much for your wonderful 5-star review!

We're thrilled to hear that you're loving the product and truly appreciate your recommendation. It means a lot to us!

We're especially happy that Jodi and the team were able to quickly resolve the ordering issue and provide the prompt and professional support you deserved.

Thank you for choosing Rovina and for taking the time to share your experience. We look forward to continuing to support you on your wellness journey!

The Rovina Support Team

Classificada 5 em 5 estrelas

Customer service excellent

Customer service, Arlyn, was excellent. I can't evaluate the product because it's only been a few weeks.

26 de junho de 2026
Opinião espontânea
logótipo da Tryrovina

Resposta da Tryrovina

Hi Horace,

Thank you so much for taking the time to share your experience with us.

We're delighted to hear that you were pleased with the customer service you received. Your kind words and recognition are truly appreciated and will be shared with Arlyn.

We completely understand that it's still early in your experience with the product, and we appreciate you giving it a fair opportunity. We hope that over the coming weeks you'll begin to experience the benefits that so many of our customers enjoy.

Thank you again for choosing Rovina and for your valuable feedback. If you ever have any questions or need assistance, we're always here to help.

The Rovina Support Team.

Classificada 4 em 5 estrelas

It’s only been 1 week since I started…

It’s only been 1 week since I started taking astaxanthin — no notable changes as of yet. Taking all your advice about how to take it. Looking forward to next few weeks!

25 de junho de 2026
Opinião espontânea
logótipo da Tryrovina

Resposta da Tryrovina

Hi Carol,

Thank you for sharing your experience!

We're glad to hear you've started your Astaxanthin journey and are following the recommended usage guidelines. Since it's only been about a week, it's completely understandable that you haven't noticed significant changes yet.

Many customers report that results can vary from person to person, with noticeable improvements often appearing after 30–60 days of consistent use, while more significant benefits may become apparent after 90 days of regular supplementation.

We appreciate your patience and positive outlook, and we're excited to be part of your wellness journey. We look forward to hearing how you're doing in the coming weeks!

The Rovina Support Team

Classificada 5 em 5 estrelas

I spoke with Jodi and she responded…

I spoke with Jodi and she responded quickly to help me with my situation.

25 de junho de 2026
Opinião espontânea
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Resposta da Tryrovina

Hi Cherita,

Thank you so much for your kind review! We're delighted to hear that Jodi responded quickly and was able to help you with your situation. We'll be sure to share your kind words with her—they'll mean a lot. We truly appreciate your support and look forward to assisting you again whenever you need us!

The Rovina Support Team.

Classificada 5 em 5 estrelas

I unfortunately needed to cancel my…

I unfortunately needed to cancel my subscription and Gem was such a huge help! And boy, was she fast :) Thanks Gem!!

25 de junho de 2026
Opinião espontânea
logótipo da Tryrovina

Resposta da Tryrovina

Hi Tina,

Thank you so much for your wonderful review! We're so glad to hear that Gem was able to assist you quickly with your subscription cancellation. We'll be sure to pass along your kind words to her. They'll definitely make her day! We truly appreciate your support and hope to have the opportunity to serve you again in the future.

The Rovina Support Team.

Classificada 5 em 5 estrelas

Jean I appreciate the information you…

Jean I appreciate the information you shared with me it will be very useful in determining my decision

25 de junho de 2026
Opinião espontânea
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Resposta da Tryrovina

Hi Kevin,

Thank you for your thoughtful review! We're so glad to hear that the information Jean provided was helpful and will assist you in making your decision. We'll be sure to share your kind words with Jean. We truly appreciate your feedback and are here if you have any other questions or need further assistance!

The Rovina Support Team.

Classificada 5 em 5 estrelas

Great Company, Wonderful Product!!

Customer service is fast in responding to any questions. It has been a pleasure speaking with them and getting to know their product. I HIGHLY RECOMMEND THIS COMPANY AND THEIR PRODUCT. They truly care about their customers and believe in their product. So do I 💯

25 de junho de 2026
Opinião espontânea
logótipo da Tryrovina

Resposta da Tryrovina

Hi Glenda,

Thank you so much for your wonderful review!

We're thrilled to hear that you've had such a positive experience with both our product and our customer service team. Providing prompt support and helping our customers feel confident in their wellness journey is something we care deeply about.

It means a great deal to know that you enjoy the product and feel that our team genuinely cares. Your recommendation and trust in Rovina are truly appreciated.

Thank you for being a valued member of the Rovina community. We look forward to continuing to support you!

The Rovina Support Team.

Classificada 4 em 5 estrelas

I made this purchase on a whim and…

I made this purchase on a whim and didn't realize that I signed up for reassuring purchases. I emailed the company and Angelie was very helpful in getting this resolved. I received a full refund thank you Angelie

24 de junho de 2026
Opinião espontânea
logótipo da Tryrovina

Resposta da Tryrovina

Hi Britt,

Thank you for taking the time to share your experience!

We're delighted to hear that Angelie was able to assist you promptly and help resolve your concerns. We understand that subscription details can sometimes be overlooked during a purchase, and we're glad we could provide the support you needed.

Providing helpful, responsive, and customer-focused service is very important to us, and we'll be sure to share your kind words with Angelie.

Thank you for giving Rovina a try, and we truly appreciate your feedback.

The Rovina Support Team

Classificada 5 em 5 estrelas

Jodi was great at cancelling my…

Jodi was great at cancelling my subscription

24 de junho de 2026
Opinião espontânea
logótipo da Tryrovina

Resposta da Tryrovina

Hi Debbie,

Thank you for taking the time to share your feedback!

We're delighted to hear that Jodi was able to assist you with your subscription cancellation and make the process smooth and hassle-free. Providing prompt, professional, and respectful support is always our goal.

We'll be sure to share your kind words with Jodi,she'll be thrilled to know her assistance was appreciated.

Thank you for choosing Rovina, and we wish you all the best!

The Rovina Support Team

Classificada 5 em 5 estrelas

Jean was excellent

Jean was excellent! Addressed my technical problem by fixing it manually. I couldn't ask for better customer service-

Jason F

24 de junho de 2026
Opinião espontânea
logótipo da Tryrovina

Resposta da Tryrovina

Hi Jason,

Thank you for taking the time to share your experience!

We're thrilled to hear that Jean was able to resolve your technical issue and provide the level of service you deserved. Going the extra mile to help our customers is something we take great pride in, and it's wonderful to know that Jean's assistance made such a positive impression.

We'll be sure to pass along your kind words to Jean. Feedback like yours means a lot to our team.

Thank you for choosing Rovina, and we truly appreciate your support!

The Rovina Support Team.

Classificada 5 em 5 estrelas

The quality and consistency of this…

The quality and consistency of this supplement is outstanding. Time will tell on its effects on my body. But I am confident that the results will be positive.

17 de junho de 2026
Opinião espontânea
logótipo da Tryrovina

Resposta da Tryrovina

Hello Eddie,

Thank you for your wonderful 5-star review! We're delighted to hear that you're impressed with the quality and consistency of our supplement. We truly appreciate your trust and confidence in our product. We look forward to being part of your wellness journey and hope to hear about your positive results in the future.

The Rovina Support Team.

Classificada 1 em 5 estrelas

I been taking it for over a week and no…

I been taking it for over a week and no changes

23 de junho de 2026
Opinião espontânea
logótipo da Tryrovina

Resposta da Tryrovina

Hi John,

Thank you for sharing your feedback. We're sorry to hear that you haven't noticed any changes yet.

After reviewing your account, we can see that your order was placed on June 7, which means you've been using the product for a relatively short period of time. While we understand it's natural to hope for quick results, most customers notice improvements within 30–60 days of consistent use, and for the best experience, we generally recommend using the product consistently for at least 90 days to see more meaningful results.

Results can vary from person to person depending on factors such as overall health, lifestyle, diet, consistency of use, and individual body chemistry. As with any dietary supplement, some individuals may notice benefits sooner, while others may require more time.

We appreciate you giving Rovina Astaxanthin a try and encourage you to continue taking it as directed. If you have any questions about usage or dosage, our support team is always happy to help.

The Rovina Support Team

Classificada 1 em 5 estrelas

Problem reaching them sorted out.


Finally was able to cancel the subscription. There were problems with Rovina support but the problem was sorted out. These were the problems trying to reach them.
- Rovina Website - Cannot Access - Deemed unsafe using 4 different browsers
- info at tryrovina.com Will Not Answer
- Calling gives message that they can't help you

2 de junho de 2026
Opinião espontânea
logótipo da Tryrovina

Resposta da Tryrovina

Hi Joev,

We're sorry to hear that you feel this way and appreciate the opportunity to address your concerns.

After reviewing your review, we have been unable to locate an account under the information provided. Because we cannot identify your order or subscription, we are unable to verify the issues you've described or assist with cancellation requests at this time.

We take customer concerns seriously and would like to clarify a few points:

• Our customer support team is available 24/7 via email and responds to thousands of customer inquiries each month.
• We do not prevent customers from canceling subscriptions. Customers may manage, pause, skip, delay, or cancel their subscriptions at any time through our customer portal or by contacting our support team.
• If a customer cannot locate their account, it is often due to a different email address being used at checkout than the one being used to search for the subscription.

We would genuinely like the opportunity to investigate your concerns. Please contact us directly at info@tryrovina.com with your order number, full name, or the email address used when placing the order, and we'll be happy to review your account and assist you promptly.

We are committed to providing transparent service and resolving any legitimate concerns brought to our attention.

The Rovina Support Team

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