Had an experience today with their Customer Service team member, Jean. A package we ordered NEVER arrived at our address. After checking with them, After checking our order #, she quickly placed a... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Had an experience today with their Customer Service team member, Jean. A package we ordered NEVER arrived at our address. After checking with them, After checking our order #, she quickly placed a... Ver mais
A empresa respondeu
I did not receive my products which was allegedly delivered. An email was sent to CS the following day and Miya responded empathetically and fast. After a few email exchanges, a replacement order was... Ver mais
A empresa respondeu
Angelie's respnse to my request for a return and refund was prompt. She pointed out that I had a subscription, thank goodness because I had no idea! I was offered a 50% refund and to keep the produc... Ver mais
A empresa respondeu
I realized my subscription from ROVINA was arriving monthly and requested it to stop as I had enough product . My email was answered very quickly and the necessary adjustments to my subscription we... Ver mais
A empresa respondeu
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 99% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Have canceled subscription multiple times. They keep sending products and charging me. My subscriptions show canceled on their website. But their product keeps coming no matter what we tried. I tried to get my credit card company to block them. They said it was better to cancel card when dealing with scammers.
Be careful

Resposta da Tryrovina
I haven’t say that Anthony handles my concerns with nothing but pure consideration for situation I was dealing with regarding a refund. He was quick to respond and to deal with the problem without any hassle. This company and Anthony have my upmost respect and I would order from them again in the future! Thanks Anthony 😊

Resposta da Tryrovina
Jodi took great care of me I love this company and all there products Again Thank you Rovina !!!!

Resposta da Tryrovina
I ordered the wrong product. Estella was very helpful and professional in handling my request to cancel. I’ll reorder from this site in the future.

Resposta da Tryrovina
They are truly professional and customer based with quality care and attention to detail

Resposta da Tryrovina
Jodi was so experienced n patient. She managed to solve my subscription issue immediately.
Well done & thank you Jodi!

Resposta da Tryrovina
I had a small issue with the ordering of this project and Jodi whom assisted me to get it sorted did a fantastic job. Very kind lady, prompt and willing to assist with my inquiries. Very grateful for her help with customer service. Would like to also add I love this product, and will continue to order.
Kindest Regards
Tosharnee

Resposta da Tryrovina
I love this product and recommend it to all and sundry. Jodi and her team were fantastic at solving a mistake I made in my ordering. I found their help prompt and professional.
Will continue using it, you should too🙂

Resposta da Tryrovina
Customer service, Arlyn, was excellent. I can't evaluate the product because it's only been a few weeks.

Resposta da Tryrovina
It’s only been 1 week since I started taking astaxanthin — no notable changes as of yet. Taking all your advice about how to take it. Looking forward to next few weeks!

Resposta da Tryrovina
I spoke with Jodi and she responded quickly to help me with my situation.

Resposta da Tryrovina
I unfortunately needed to cancel my subscription and Gem was such a huge help! And boy, was she fast :) Thanks Gem!!

Resposta da Tryrovina
Jean I appreciate the information you shared with me it will be very useful in determining my decision

Resposta da Tryrovina
Customer service is fast in responding to any questions. It has been a pleasure speaking with them and getting to know their product. I HIGHLY RECOMMEND THIS COMPANY AND THEIR PRODUCT. They truly care about their customers and believe in their product. So do I 💯

Resposta da Tryrovina
I made this purchase on a whim and didn't realize that I signed up for reassuring purchases. I emailed the company and Angelie was very helpful in getting this resolved. I received a full refund thank you Angelie

Resposta da Tryrovina
Jodi was great at cancelling my subscription

Resposta da Tryrovina
Jean was excellent! Addressed my technical problem by fixing it manually. I couldn't ask for better customer service-
Jason F

Resposta da Tryrovina
The quality and consistency of this supplement is outstanding. Time will tell on its effects on my body. But I am confident that the results will be positive.

Resposta da Tryrovina
I been taking it for over a week and no changes

Resposta da Tryrovina
Finally was able to cancel the subscription. There were problems with Rovina support but the problem was sorted out. These were the problems trying to reach them.
- Rovina Website - Cannot Access - Deemed unsafe using 4 different browsers
- info at tryrovina.com Will Not Answer
- Calling gives message that they can't help you

Resposta da Tryrovina
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.