Tryrovina Opiniões 

Resposta da Tryrovina

Há 3 dias

Hi Minnie,

Thank you so much for taking the time to share your feedback!

We're delighted to hear that Miya was very helpful. We'll be sure to pass along your kind words, they'll mean a lot.

We truly appreciate your support and thank you for choosing Rovina. If you ever have any questions or need assistance in the future, please don't hesitate to reach out.

The Rovina Support Team.

Resposta da Tryrovina

Há 3 dias

Hi Rein,

Thank you so much for your wonderful review!

We're truly honored to hear that your experience with our customer service has been one of the best you've had. It means a great deal to us that our response time and the quality of our support met,and even exceeded, your expectations.

We'll be sure to share your kind words with Kat. She'll be delighted to know that her assistance made such a positive impact.

Thank you again for your trust and support. We appreciate you choosing Rovina, and we're always here if you need anything in the future.

The Rovina Support Team

Resposta da Tryrovina

Há 3 dias

Hi Patricia,

Thank you so much for taking the time to share your experience!

We're delighted to hear that Aira was able to resolve your shipping issue quickly and provide a solution that worked for you. We'll be sure to share your kind words with her, they'll mean a lot.

We truly appreciate your support and thank you for choosing Rovina. If you ever need any assistance in the future, please don't hesitate to reach out. We're always here to help!

The Rovina Support Team

Resposta da Tryrovina

Há 3 dias

Hi Irena,

Thank you for taking the time to share your experience.

We're sorry to hear that you were initially unhappy with your subscription experience, but we're glad Jean was able to assist you with kindness and help resolve your concerns. We'll be sure to share your kind words with her.

We appreciate your feedback, as it helps us continue improving the experience for all of our customers. If you ever need any further assistance, please don't hesitate to reach out, we're always here to help.

Thank you for choosing Rovina!

The Rovina Support Team.

Resposta da Tryrovina

Actualizada há 4 dias

Hi Ravinthran,

Thank you for sharing your honest feedback. We are sorry to hear that you haven't noticed any change in your overall experience yet.

Depending on individual wellness goals, some of our customers find that it takes a bit more time for the ingredients to fully build up in their system and show noticeable results. However, we want you to have the best experience possible. Please feel free to reach out to our support team directly at info@tryrovina.com so we can look into your order and see how we can best support you on your journey.

The Rovina Team

Resposta da Tryrovina

Actualizada há 4 dias

Hi Tara,

Thank you so much for taking the time to leave this wonderful 5-star review! We are so glad to hear that Angelie was able to assist you promptly and help clarify your subscription details.

We always want to make things as easy and hassle-free as possible for our customers, so we are thrilled that the 50% refund option worked out perfectly for you. Your kind words mean a lot to our team!

The Rovina Team

Resposta da Tryrovina

Actualizada há 4 dias

Hi Phet,

Thank you for sharing your early feedback! Since you've only been taking it for about a week, it is completely normal not to feel a significant difference just yet. Consistency is key, as the ingredients often need a bit of time to build up in your system and start working.

We are glad to hear it's "so far so good," and we hope you begin noticing positive results soon. Please feel free to reach out if you have any questions along the way!

The Rovina Team

Resposta da Tryrovina

Actualizada há 4 dias

Hi Jean,

I am incredibly sorry to hear about this experience. This is absolutely not the level of service we aim to provide, and I completely understand your frustration regarding both the shipping error and the lack of communication.

We want to make this right for you immediately. Please reach out to our dedicated priority support line at info@tryrovina.com or reply directly to this message with your order number so we can locate your account, clear up any system communication issues, and issue you a full refund.

Your feedback regarding our phones and email response times has been passed directly to our management team so we can address this immediately. Thank you for bringing this to our attention, and we hope to have the chance to resolve this for you.

The Rovina Team

Resposta da Tryrovina

Há 4 dias

Hi Jaimson,

Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience and completely understand your disappointment after waiting so long for your order.

After investigating your shipment, we found that it was unfortunately marked as undeliverable by the carrier, which prevented it from reaching your address. Because of this, we processed a full refund to ensure you were not charged for an order you couldn't receive.

We sincerely apologize for the inconvenience and the time you invested waiting for your package. While this situation was beyond our control, we understand how frustrating it must have been.

If you're interested in placing another order in the future, we'd be happy to work with you to verify the delivery details beforehand and do our best to help ensure a smoother experience.

Thank you again for your feedback, and we wish you all the best.

The Rovina Support Team.

Resposta da Tryrovina

Há 4 dias

Hi Gloria,

Thank you so much for taking the time to share your experience! We're delighted to hear that you've noticed improvements in both your digestive regularity and your skin tone while using Rovina Astaxanthin.

It's wonderful to know our product has been a positive addition to your wellness routine. We truly appreciate your support and are grateful for your feedback.

Thank you for choosing Rovina!

The Rovina Support Team.

Resposta da Tryrovina

Há 5 dias

Hi Crystal,

Thank you so much for the 5-star review! We are glad to hear that our team was able to assist you promptly and smoothly when you reached out regarding your subscription.

We completely understand that circumstances change, and please know that our doors are always open if you ever decide to return to us in the future. We wish you all the best!

The Rovina Team.

Resposta da Tryrovina

Há 5 dias

Hi Radhica,

Thank you so much for your wonderful 5-star review!

We're delighted to hear that Arlyn was able to assist you promptly, courteously, and professionally. Providing excellent customer service is something we strive for every day, and your kind words mean a great deal to both Arlyn and our team.

We truly appreciate your support and thank you for choosing Rovina. If you ever have any questions or need assistance in the future, we're always here to help.

The Rovina Support Team.

Resposta da Tryrovina

Há 5 dias

Hi Zohar,

Thank you for sharing your experience. We sincerely apologize for the delay with your order and for the frustration caused by the unexpected charge.

We're glad our support team was able to respond to you promptly. As discussed, your refund has already been processed. Please allow 1–10 business days for it to appear in your account, depending on your bank or card issuer.

We truly appreciate your patience and the opportunity to resolve this matter. If you have any further questions, please don't hesitate to reach out, we're always here to help.

The Rovina Support Team.

Resposta da Tryrovina

Há 5 dias

Hi Jeanette,

Thank you so much for taking the time to share your experience.

We're delighted to hear that Aljan was able to make the cancellation process quick and easy for you. Providing prompt, respectful, and hassle-free support is always our goal.

We truly appreciate your kind feedback and thank you for giving us the opportunity to assist you. If you ever have any questions or need help in the future, we're always here for you.

The Rovina Support Team.

Resposta da Tryrovina

Há 5 dias

Hi Bernard,

Thank you for taking the time to share your experience with us.

We're delighted to hear that you were pleased with the prompt response to your request. We'll be sure to share your kind words with Estella, who will be happy to know her assistance made a positive difference.

We truly appreciate your feedback and thank you for choosing Rovina. If you ever need any assistance in the future, we're always here to help.

The Rovina Support Team.

Resposta da Tryrovina

Há 5 dias

Hi Vallery,

Thank you so much for sharing your story with us! We are absolutely thrilled to hear that after seven years, you are finally experiencing relief from neuropathy and that the numbness is being addressed. Knowing our product has made such a positive difference for you truly means the world to our team.

Wishing you continued comfort and wellness on your health journey!

The Rovina Team.

Resposta da Tryrovina

Há 5 dias

Hi Stephanie,

Thank you so much for taking the time to share your wonderful experience! We are absolutely delighted to hear how quickly and effectively Arlyn was able to assist you. Providing fast, empathetic, and reliable support is exactly what we strive for, and Arlyn will be thrilled to hear your kind words.

We truly appreciate your support and are always here if you need anything else!

The Rovina Team.

Resposta da Tryrovina

Há 6 dias

Hi Amanda,

Thank you so much for taking the time to leave a review and share your experience!

We completely understand that after just one week, it may still be too early to notice significant changes. Many of our customers begin to experience more noticeable benefits after several weeks of consistent daily use, as Astaxanthin gradually builds up in the body.

We truly appreciate your honesty and are grateful that you're willing to come back and share another update in a month. We look forward to hearing how your journey with Rovina progresses.

If you have any questions along the way or need any assistance, please don't hesitate to reach out. We're always here to help.

The Rovina Support Team.

Resposta da Tryrovina

Há 6 dias

Hi Alli,

Hi, we're sorry to hear about your experience and appreciate you taking the time to share your feedback. We'd like to clarify that each softgel contains 3 mg of astaxanthin, and the recommended daily serving is 4 softgels, providing a total daily dosage of 12 mg. The serving instructions are included on the product label. We apologize if this wasn't as clear as it could have been. Unfortunately, we're unable to locate your account based on your review. Please contact us at info@tryrovina.com, and our team will be happy to review your order and address your concerns. We look forward to assisting you.

The Rovina Support Team.

Resposta da Tryrovina

Há 6 dias

Hi Latisha,

Thank you so much for your wonderful 5-star review! We're delighted to hear that Jean was able to assist you promptly and provide great customer service. We'll be sure to share your kind words with Jean. We truly appreciate your support and look forward to serving you again!

The Rovina Support Team.