Had an experience today with their Customer Service team member, Jean. A package we ordered NEVER arrived at our address. After checking with them, After checking our order #, she quickly placed a... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
I did not receive my products which was allegedly delivered. An email was sent to CS the following day and Miya responded empathetically and fast. After a few email exchanges, a replacement order was... Ver mais
A empresa respondeu
My product was destroyed by excess heat of being left in the mailbox. Upon notification the quickly got back to me and began the process to replace the melted product. I have only had this kind of exe... Ver mais
Finally was able to cancel the subscription. There were problems with Rovina support but the problem was sorted out. These were the problems trying to reach them. - Rovina Website - Cannot Ac... Ver mais
A empresa respondeu
4,3
Excelente
639 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 99% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Request for changes
Miya's prompt responses put me at ease knowing that my requests were efficiently managed.
17 de junho de 2026
Opinião espontânea
Resposta da Tryrovina
Hi Cheryl,
Thank you so much for taking the time to share your feedback!
We’re truly glad to hear that Miya’s prompt responses helped put you at ease and gave you confidence that your request was being handled efficiently. Providing clear, timely, and supportive assistance is very important to us, and it’s wonderful to know she made your experience a positive one.
We’ll be sure to pass along your kind words to Miya and the rest of the team.
Thank you again for your support and for choosing Rovina!
The Rovina Support Team
Professional all the way!
Kat was thorough, patient, and kind with explaining the cancellation policy.
15 de junho de 2026
Opinião espontânea
Resposta da Tryrovina
Hi Eleanor,
Thank you so much for taking the time to share your feedback!
We’re very happy to hear that Kat was thorough, patient, and kind in explaining the cancellation policy. Providing clear and respectful support is something we value highly, and it’s great to know she made the process easier for you.
We’ll be sure to pass your kind words along to Kat and the rest of the team.
Thank you again for your support and for choosing Rovina!
The Rovina Support Team
Nicole was excellent in responding to…
Nicole was excellent in responding to my concerns
17 de junho de 2026
Opinião espontânea
Resposta da Tryrovina
Hi Carolyn,
Thank you for taking the time to share your feedback!
We're delighted to hear that Nicole was able to address your concerns and provide excellent support. Delivering responsive and helpful customer service is something we take great pride in, and we're glad Nicole made a positive impression.
We'll be sure to share your kind words with her and the rest of the team.
Thank you again for your support and for choosing Rovina!
The Rovina Support Team.
They took care of my request to cancel…
They took care of my request to cancel a subscription and gave me a discount.
17 de junho de 2026
Opinião espontânea
Resposta da Tryrovina
Hi Saundra,
Thank you for taking the time to share your experience!
We're glad to hear that our team was able to assist with your subscription request and provide a resolution that worked for you. We strive to make every customer interaction smooth, straightforward, and helpful.
Your feedback means a lot to us, and we're grateful for the opportunity to assist you.
Thank you for choosing Rovina, and we wish you all the best!
The Rovina Support Team
Gem.
Gem, understood my position and took action immediately! As a disabled person with limited income, I guess I was buying the magic pill and even showed my DR. the package wondering if it would someone too. Gem treated me like a person not a number, I am glad there are still people that do things the old fashion way!!
16 de junho de 2026
Opinião espontânea
Resposta da Tryrovina
Hi Joseph,
Thank you for taking the time to share your experience.
We're truly grateful for your kind words about Gem. It's wonderful to hear that she took the time to understand your situation and provide the support you needed. Treating every customer with care, respect, and compassion is something we value deeply, and we're delighted that Gem made you feel heard and supported.
We'll be sure to share your feedback with Gem and the rest of the team. Comments like yours remind us why providing genuine, person-to-person service is so important.
Thank you again for your thoughtful review and for giving us the opportunity to assist you.
The Rovina Support Team.
Gem provided great customer support --…
Gem provided great customer support -- quick and easy!! Such a pleasure to receive such great service. 👍👍👍
16 de junho de 2026
Opinião espontânea
Resposta da Tryrovina
Hi Gina,
Thank you for taking the time to share your feedback!
We're delighted to hear that Gem provided you with quick, easy, and exceptional customer support. Delivering a smooth and positive experience is always our goal, and it's wonderful to know that Gem made such a great impression.
We'll be sure to pass along your kind words to Gem. Recognition like this means a lot to our team.
Thank you again for your support and for choosing Rovina!
The Rovina Support Team.
Jean was very helpful today
16 de junho de 2026
Opinião espontânea
Resposta da Tryrovina
Hi Lana,
Thank you for taking the time to leave a review!
We're delighted to hear that Jean was able to assist you and provide helpful support. Our team is committed to making every customer experience as smooth and positive as possible, and we're glad Jean delivered that for you.
We'll be sure to share your kind words with her.
Thank you again for your support and for choosing Rovina!
The Rovina Support Team.
quick delivery and so far love the…
quick delivery and so far love the product. too soon to see results but will let you know.
11 de junho de 2026
Opinião espontânea
Resposta da Tryrovina
Hi Carrie,
Thank you for taking the time to share your feedback!
We're delighted to hear that your order arrived quickly and that you're enjoying the product so far. While it may still be early in your journey, we appreciate you giving Rovina a try and look forward to hearing about your experience as you continue using it.
If you have any questions along the way, our team is always here to help.
Thank you again for your support and for being part of the Rovina community!
The Rovina Support Team.
Great Customer service
I had some concerns and when I inquired about them they were very prompt and professional in answering all of my concerns. I will continue to use there product. I recommend them highly.
15 de junho de 2026
Opinião espontânea
Resposta da Tryrovina
Hi Curtis,
Thank you for taking the time to share your experience!
We're thrilled to hear that our team was able to address your concerns promptly and professionally. Providing responsive and helpful support is very important to us, and it's wonderful to know that you felt well taken care of.
We're also delighted to hear that you plan to continue using our product and appreciate your recommendation. Your trust and support mean a great deal to us.
Thank you again for your kind words and for being a valued member of the Rovina community!
The Rovina Support Team.
Sarah responded quickly to my request…
Sarah responded quickly to my request for a cancellation of a reoccurring subscription.
15 de junho de 2026
Opinião espontânea
Resposta da Tryrovina
Hi Deeanne,
Thank you for taking the time to share your feedback.
We're pleased to hear that Sarah responded quickly and was able to assist you with your subscription cancellation request. Providing prompt and efficient support is something we strive for, and we're glad Sarah delivered a positive experience.
We'll be sure to share your kind comments with Sarah and the team.
Thank you again for your feedback and for giving us the opportunity to assist you.
The Rovina Support Team.
I had the pleasure of talking with…
I had the pleasure of talking with customer service rep Jean today. She handled my request perfectly and in a timely maner. Its so nice in todays world that some people do exactly what they said they will do.
15 de junho de 2026
Opinião espontânea
Resposta da Tryrovina
Hi Michael,
Thank you for taking the time to share your experience!
We're delighted to hear that Jean was able to assist you promptly and handle your request exactly as promised. Providing reliable, timely, and professional support is something we strive for every day, and it's wonderful to know that Jean delivered that experience for you.
We'll be sure to pass along your kind words to Jean. I'm sure she'll be thrilled to hear that her efforts made such a positive impression.
Thank you again for your feedback and for being a valued customer.
The Rovina Support Team.
My experience with their customer…
My experience with their customer service support has been a true delight and the easiest company I have ever worked with !
15 de junho de 2026
Opinião espontânea
Resposta da Tryrovina
Hi Nadine,
Thank you so much for your wonderful feedback!
We're truly delighted to hear that your experience with our customer service team has been such a positive one. Knowing that you found us easy to work with and that our support made a great impression means a lot to us.
Our team is committed to providing friendly, responsive, and hassle-free assistance, and we're thrilled that this was reflected in your experience.
Thank you again for your kind words and for being a valued member of the Rovina community!
The Rovina Support Team.
Had difficulty receiving my initial…
Had difficulty receiving my initial order and with a few messages, Jean was able to give me an immediate and full refund.
14 de junho de 2026
Opinião espontânea
Resposta da Tryrovina
Hi Amy,
Thank you for taking the time to share your experience.
We're pleased to hear that Jean was able to assist you promptly and provide a resolution to your concern. While we're sorry to hear that you experienced difficulty receiving your initial order, we're glad that Jean was able to help and ensure the issue was resolved quickly.
We'll be sure to share your kind feedback with Jean. Providing responsive and helpful support is something we strive for every day.
Thank you again for your feedback and for giving us the opportunity to assist you.
The Rovina Support Team.
Thanks
Although the shipment was delayed, this was beyond the seller's control. Their customer service was responsive, and professional throughout the process. Jodi was especially helpful, providing outstanding support and prompt communication.
When the shipment ultimately failed, she processed my refund very quickly and efficiently.
13 de junho de 2026
Opinião espontânea
Resposta da Tryrovina
Hi Saad,
Thank you for taking the time to share your experience.
We're grateful for your understanding regarding the shipping delay and appreciate your recognition that the issue was beyond our control. We're especially pleased to hear that Jodi provided responsive, professional, and outstanding support throughout the process.
We'll be sure to pass along your kind words to Jodi. It's wonderful to know that her prompt communication and efficient handling of your refund helped make the experience a positive one despite the shipment issue.
Thank you again for your feedback and for giving us the opportunity to assist you.
The Rovina Support Team.
I had an issue with the meds and they…
I had an issue with the meds and they refunded me customer service was very helpful and quick to respond. Thank you again.
28 de maio de 2026
Opinião espontânea
Resposta da Tryrovina
Hi Zeynep,
Thank you for taking the time to share your experience with Rovina!
We're pleased to hear that our customer service team was able to assist you promptly and that your issue was resolved with a refund. Providing helpful support and timely responses is very important to us, and we're glad we could help.
We truly appreciate your feedback and are grateful for the opportunity to assist you.
Thank you again for your kind words!
The Rovina Support Team.
Unfortunately I had to cancel my…
Unfortunately I had to cancel my subscription and the help I received from Estella was great very helpful
14 de junho de 2026
Opinião espontânea
Resposta da Tryrovina
Hi Kevin,
Thank you for taking the time to share your experience with Rovina!
We’re glad to hear that Estella was able to assist you and provide helpful support during your subscription cancellation process. It’s always our goal to ensure our customers feel supported and well taken care of.
We truly appreciate your feedback and your time with us, and we’re grateful for the opportunity to assist you.
Thank you again for sharing your review!
The Rovina Support Team
customer service treated me well.
Astaxanthin is a great product. Saw the antioxidant results within 2 weeks.
22 de maio de 2026
Opinião espontânea
Resposta da Tryrovina
Hi Kim,
Thank you for taking the time to share your experience with Rovina!
We're delighted to hear that our customer service team treated you well and that you've been pleased with your experience. It's also wonderful to know that you've seen positive results from our Astaxanthin and are enjoying its benefits.
We truly appreciate your support and are grateful to have you as part of the Rovina community.
Thank you again for your kind feedback!
The Rovina Support Team.
The customer service is hands down the…
The customer service is hands down the best. I had a concern with their product and within a couple of hours they responded and went above and beyond to make it right. Thank you Rovina Customer Service Team. You are the best!
11 de junho de 2026
Opinião espontânea
Resposta da Tryrovina
Hi Lisa,
Thank you so much for your wonderful feedback!
We're thrilled to hear that our Customer Service Team was able to address your concern quickly and go above and beyond to make things right. Providing prompt, caring, and effective support is something we strive for every day, so it's incredibly rewarding to know that your experience reflected that.
Your kind words mean a great deal to our team, and we truly appreciate you taking the time to share them.
Thank you for being a valued part of the Rovina community!
The Rovina Support Team.
Bashing was truly exceptional
Basarin was truly exceptional. Took care of issue and was very understanding.
11 de junho de 2026
Opinião espontânea
Resposta da Tryrovina
Hi Arti,
Thank you so much for taking the time to share your feedback.
We're delighted to hear that Basarin provided exceptional service and was able to resolve your issue with understanding and care. Delivering a positive customer experience is very important to us, and it's wonderful to know that Basarin made such a great impression.
We'll be sure to share your kind words with Basarin and recognize their outstanding support.
Thank you again for your support and for being a valued part of the Rovina community.
The Rovina Support Team.
Name was Miya
Name was Miya, he took care of me very good. I was having a hard time taking his product, but it was effecting my stomach. I'm 71. Wanted to try them rovina. He took very good care of my issues!!! Thank you for that. 🇺🇸🇺🇸🇺🇸😊
11 de junho de 2026
Opinião espontânea
Resposta da Tryrovina
Hi Elaine,
Thank you so much for taking the time to share your feedback.
We're delighted to hear that Miya was able to take good care of your concerns and provide the support you needed. We understand that not every product is the right fit for everyone, and we appreciate you giving Rovina a try.
Your kind words mean a lot to us, and we'll be sure to share your appreciation with Miya. Providing compassionate and attentive customer service is very important to our team.
Thank you again for your feedback and for being a valued part of the Rovina community.
The Rovina Support Team.
A Experiência Trustpilot
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