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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great business to deal with. Ordered on line and received clear information on our delivery timeline. Received further delivery information the day prior to delivery and a call from Piotr on the day w... Ver mais

Classificada 5 em 5 estrelas

Really impressed with TudaGrass. I’d previously ordered from another company and unfortunately had a terrible experience, so I decided to try TudaGrass instead as they had the same product. I was... Ver mais

Classificada 5 em 5 estrelas

This is word for word what I submitted to AMAZON which they rejected.Can anyone explain why. { excellent company, kept informed all along up till they were 15 mins away. Friendly service from all... Ver mais

Classificada 5 em 5 estrelas

I had no problem at all ordering online. A big selling point for me was free delivery; other companies wanted over £100. The order came on time and when I discovered some clips were missing they were... Ver mais

Informações sobre a empresa

  1. Loja de artigos para paisagismo
  2. também em
  3. Edifícios para jardim
  4. Loja de carpetes
  5. Loja de materiais de construção

Escrito pela empresa

At Tuda, we are a family-owned business with a passion for transforming outdoor spaces. We have established ourselves as a leading provider of artificial grass, composite decking and cladding. Our team of experienced professionals is dedicated to helping homeowners, businesses, and contractors create beautiful, functional, and low-maintenance outdoor spaces. Whether you are looking for a lush lawn, a comfortable outdoor living area, or a durable and stylish cladding solution, we have the products and expertise to help you achieve your goals.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

540 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 37% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(540)

193 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

5 star from start to finish

5 star from start to finish. Ordering online so easy, had a phone call the next day to say that they could deliver the following day and confirmed the time. Driver then called when he was about half an hour away. Quality wise the product is fantastic, easy to hang and looks amazing. Highly recommend

10 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Recommend Seller

I ordered Astro Turf to use as a semi permanent solution to our conservatory floor after issues with laying LVT.
Ordering was easy, delivery was quick and the product is excellent.
It’s actually worked indoors much better that I expected

10 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Value, quality, great service

I was really pleased with the price, quality and delivery was quick and a good price. Sometimes the cost of delivery really pushes up the cost of the items you’re buying.
I phoned them before buying the plastic stakes and the staff were very helpful.
I would definitely recommend.

26 de janeiro de 2026
Classificada 5 em 5 estrelas

Great service

Arrived 3 days earlier which was great. Delivery person was very polite and helpfull. Carpet good quality better then I thought would be.
Fantastic communication with company. Will use again

4 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent customer service and brilliant product

I’d never used Tuda Grass before but would definitely use them again. Really impressive customer service from ordering through to delivery (a shout out to Adam the delivery driver was amazing).
I ordered the Composite Woodgrain Shiplap Cladding in black and so far it’s been great.

31 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic

Excellent products at a reasonable price.
Customer service is outstanding, and delivery is carried out by their own trucks and staff. I added additional items to my delivery at the last moment and was taken care off with speed and professionalism.

Highly recommend this company and will be ordering more soon.

Thank you.

1 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

5 out of 5 the customer service is…

5 out of 5 the customer service is perfect very friendly receptionist who done exactly what she said called back with a delivery time for, kept me updated with the order and the delivery driver turned up both times exactly when he said so was a bonus the product was very highly stranded stuff very strong and I’ve used the company twice and both times 100 percent so keep the good work up guys you are different from the rest so fair play to you all.

30 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Do Not Waste Your Hard Earned Money

********PLEASE WATCH MY VIDEO **********

Do not buy this product the quality is appalling save the hassle and spend your money with another company, I employed a 57 year old gentleman who’s been fitting carpets/vinyl for 37 years he said the quality was so poor he could tear it with his hands, I complained to the company and was basically called a liar, I moved my chair across the kitchen floor and the vinyl split, please see photo on Amazon, they said that my fitter had caused the damages, they would not offer a replacement for a better product or a refund, please watch my video also on Amazon it just shows how ignorant the company is and their response is insulting and rude, I now have to rip up the vinyl that I purchased from them and buy a replacement, companies like this really make my blood boil.

12 de novembro de 2025
Opinião espontânea
logótipo da Tudagrass

Resposta da Tudagrass

Hi Michelle,

Thank you for taking the time to leave a review. We’re genuinely sorry to hear how frustrated you feel about this situation — that was never our intention.

We would like to clarify our position for transparency, as this review contains a number of inaccuracies. At no point did we call you a liar or insult your installer. Our responses were focused solely on reviewing the evidence provided and explaining our findings.

When you first contacted us, we responded promptly and requested photographs and video so that we could properly assess the issue. Once these were received, the matter was reviewed thoroughly. The footage and images showed:

• A split at the cabinet edge consistent with the vinyl being cut and then forced into place during installation
• Further damage consistent with pressure or dragging across the surface after fitting

The image provided showing damage caused when a chair was moved also shows rigid plastic feet in contact with the flooring. When pressure is applied through hard plastic edges — particularly while weight is on the chair — this can cause tearing or splitting of vinyl, especially once it has been cut and installed.

The vinyl supplied is 2.3 mm thick and, while durable when installed and used correctly, it is not indestructible. Vinyl can split if excessive force is applied, particularly at cut edges or when heavy furniture is moved without protection.

We also independently tested the same product and were unable to replicate the tearing shown in the video when the material was handled correctly. This product is supplied to many customers and receives consistent positive feedback regarding quality and durability.

Because the flooring had been cut, fitted, and subsequently damaged, it was no longer eligible for return or refund under Amazon’s policy, which only allows returns for unused items or manufacturing defects. For this reason, we were unfortunately unable to offer a replacement or refund.

We advised that the matter could be referred to Amazon via their A–Z Guarantee process so an independent decision could be made based on the evidence. We were fully prepared to provide all documentation requested; however, no claim was ultimately raised.

We appreciate that this outcome is disappointing, but we stand by our decision and the professional manner in which the case was handled.

Kind regards,
Tuda Grass

Classificada 5 em 5 estrelas

Fantastic company to deal with

Fantastic company to deal with. Had a couple of damaged boards on delivery which they replaced without question. Slatted composite cladding is excellent quality - would definitely use them again for future projects.

2 de janeiro de 2026
Classificada 5 em 5 estrelas

Recently ordered to Nottingham after…

Recently ordered to Nottingham after looking at several companies for some composite cladding it was refreshing to be able to speak to someone and to be able to place an order over the phone. Staff are very efficient and friendly and are a pleasure to deal with. Order arrived all packaged and a very professional service. The product is very good quality and the best we have come across. Will be using Tuda again for our renovations and will also recommend to friends and family. Highly recommend.

9 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

An excellent company to deal with and…

An excellent company to deal with and an excellent product. I was kept fully informed regarding progress of my order and delivery was swift. My order arrived when I was advised it would. Thank you!

2 de janeiro de 2026
Classificada 5 em 5 estrelas

Great company

Great company
Communication brilliant
Staff professional and helpful

Andy /Andrew the Driver was great called the day before to confirm he would be delivering .. unloaded and left everything neat and tidy a credit to this company

2 de janeiro de 2026
Classificada 5 em 5 estrelas

1st class service brilliant staff

I ordered Ash cladding and L corners January 1st and I got a call the next day and delivered on the 3rd January that is 1st class service I've not put the cladding up yet will be a few months before it's up.But it looks brilliant

3 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Cannot recommend highly enough

Cannot recommend highly enough. Excellent service and decking was delivered in full and on time. Quality product, easy to cut and fit and greatly enhances the garden.

17 de outubro de 2025
Opinião espontânea

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