Bought a shirt and arrived but the collar was discoloured with highlights of pink (on a blue shirt). Returns process was tricky as wouldn’t provide a qr code for return so had to print a label. Short... Ver mais
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Leia as opiniões dos outros
... gosh, well what can I say, a small step into Turnbull & Asser, with a simply beautiful pair of pale blue mother of pearl and silver cufflinks, alas one was damaged, one simple phone call and that... Ver mais
With so much "competition" and choice it must be extremely challenging to stand out. But here both the service and the product remain top drawer quality with real and genuine value added - rather than... Ver mais
I bought this present for my husband's birthday. He was really impressed with the whole presentation. The box in which it arrived is magnificent - almost a show piece with Turnbull and Asser writte... Ver mais
Informações sobre a empresa
Sobre Turnbull & Asser
Escrito pela empresa
Rich in history and yet forward-thinking, over the years Turnbull has dressed heads of state, style icons and stars of stage and screen in beautifully made British shirts. The company continues to make a complete wardrobe – specialising in shirts and ties – for those who appreciate clothes that stand the test of time. Today, Turnbull & Asser is proud to be a family-run heritage maker.
WEBSITE
INSTAGRAM
BESPOKE
Informações de contacto
14 South Street, W1K 1DF, London, Reino Unido
- +44 (0) 20 7808 3138
- help@turnbullandasser.co.uk
- turnbullandasser.co.uk
4,1
Bom
408 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 50% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
still waiting for a reply after sending…
still waiting for a reply after sending email and phone number
29 de dezembro de 2023
Resposta da Turnbull & Asser
Dear Sir,
Thank you for taking the time to leave a review.
We sincerely apologise for the inconvenience caused with your recent online purchases with Turnbull & Asser. We pride ourselves on quality shirts and do apologise you have not experienced this.
Our customer service team have been in touch with you via email and will have this matter sorted in a jiffy.
Kind regards,
Turnbull & Asser
Shirts with great quality
Shirts with great quality! Fast delivery and easy to use website
28 de dezembro de 2023
Resposta da Turnbull & Asser
Dear Sir/Madam,
Thank you for taking the time to leave us a review. We are glad you are pleased with your order and our services.
Kind regards,
Turnbull & Asser
High quality cuff links and ties
High quality cuff links and ties - a perfect extra special gift idea given the price. Everything was packaged beautifully for presentation.
I ordered two ties but only received one box so used my own tissue paper to present them nicely.
18 de dezembro de 2023
Resposta da Turnbull & Asser
Dear Sir/Madam,
Thank you ever so much for taking the time to leave us a glowing review. We look forward to seeing you again. Do note, if you would like specific gift packaging please get in touch with our Customer Service at help@turnbullandasser.co.uk
Kind regards,
Turnbull & Asser
Resposta da Turnbull & Asser
Dear Sir/Madam,
Thank you for taking the time to leave such a positive review. We look forward to seeing you again.
Kind regards,
Turnbull & Asser
Perfect Gift🥳🎅🏻
Reliable and free delivery made this gift the perfect surprise at Christmas.
19 de dezembro de 2023
Resposta da Turnbull & Asser
Dear Sir/Madam,
Thank you for your glowing review! We are happy your items have been received with such affection.
Kind regards,
Turnbull & Asser
Service level does not reflect the high prices charged
Before purchasing the items, I had sent an email to T&A enquiring about the product. No answer received.
Nevertheless after a period of 3+ weeks, I went ahead and purchased the items in mind, only to receive the wrong items i.e. items which were intended for someone else. One is not speaking about the wrong size, but 2 completely different items in nature.
I send an email to notify T&A about this and to coordinate return. No answer after 4 working days.
19 de dezembro de 2023
Resposta da Turnbull & Asser
Dear Sir,
We sincerely apologise for the inconvenience caused with your recent online purchases with Turnbull & Asser. We pride ourselves on quality and do apologise you have not experienced this.
Our customer service team is actively looking into this and will respond to you via email.
Kind regards,
Turnbull & Asser
Resposta da Turnbull & Asser
Dear Sir/Madam,
Thank you so much for your kind review. We are very happy you/your recipient loved the gift.
Kind regards,
Turnbull & Asser
Great quality and service
11 de dezembro de 2023
Resposta da Turnbull & Asser
Dear Sir/Madam,
Thank you ever so much for your kind review, it is much appreciated.
Kind regards,
Turnbull & Asser
Easy to use website and prompt next day…
Easy to use website and prompt next day delivery Exceeded expectations
28 de novembro de 2023
Really surprisingly rapid shipping
Really surprisingly rapid shipping. I wasn't expecting things from the UK to arrive that quickly. The tie I bought is very nice.
29 de novembro de 2023
Hi,dear friends
Hi,dear friends! My first socks is very nice. And now i am waiting for the second(maroon woolen). The handkerchief are super.
7 de dezembro de 2023
Very speedy and great service!!
5 de dezembro de 2023
Excellent experience!
Bought one of the distinctive "James Bond" ties. Arrived in Singapore within 3 days! Great product, excellent service, fast delivery!
4 de dezembro de 2023
Delivered next day
4 de dezembro de 2023
I purchased a bow tie
I purchased a bow tie, not a relationship. Please remove my email address from your system.
4 de dezembro de 2023
Wonderful fast delivery
Wonderful fast delivery . Beautiful item bought as a gift
30 de novembro de 2023
Get the items in the photos in stock before tempting the viewer
If everything had been in stock online I would have rated higher. I ended up buying my husband something I didn’t really want because what I did want to buy was sold out.
22 de novembro de 2023
T&A is a reference
T&A is a reference. Internet is no exception.
Delivery times awesome.
VAT included already.
Amazing.
29 de novembro de 2023
Beautiful merino wool socks
Website easy to navigate; items I wished to purchase available - knee length merino wool socks in good colours; delivery arrived very promptly with purchases nicely packaged. Socks are beautiful, they will be greatly appreciated. Thank you, will purchase again
28 de novembro de 2023
Great product swift purchase and…
Great product swift purchase and delivery. I only wish there were more bright colours in stick this year.
21 de novembro de 2023
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