Turnout Opiniões 

I was disappointed with my experience during the hiring process. I completed my initial interview and was scheduled for a second interview on Friday at 3:30 PM. I made myself available at the agreed-upon time, but nobody showed up. I followed up with messages to ask about the interview and received no response, despite my messages being read.

I understand that hiring needs can change, and I have no issue with an employer deciding to move forward with another candidate. However, I believe basic communication and respect for applicants’ time are important. A simple message explaining that the interview needed to be rescheduled or that the hiring decision had changed would have been appreciated.

Unfortunately, this experience left me with a negative impression of the company’s communication and hiring practices.

The worst thing about this company is they NEVER call me back. Ive emailed, called. Left voicemails. Absolutely zero communication!. What pisses me off is that they blew up my phone in the beginning when I was just seeking information. And Ive had to find answers to my questions on my own because I can't trust them. It even had me wondering if they were a legitimate company. If I could start all over it would be with a different company. I feel Im doing their work. Not a happy client AT ALL.

was contacted out of the blue fromturnout.co they are vfrauding me i never signed anything with them yet they somehow are frauding me by taking on my case without my saysao or agreement. im mad as hell to know i could be homeless if they steal my money like that. they have enough complaints to have the bbb tracking them.Never give trhem ANY of your information if they call. THEY WILL ROB YOU BLIND!!!

I started with Turnout in 2025... They have been working on my case and Im almost done. I cannot thank them enough. I Really didn't think I had a chance getting disability. ..

This company is a complete mess. Log on to talk to someone and you get an AI bot that is so outdated it does not even know what your status is. I told them I had a hard time getting through to SSA on the phone and waiting on the phone caused my anxiety to get worse. They were no help. I got calls directly from the SSA asking questions. Had to my own appointments set up and then was denied anyways. I had to file my own appeal because they are ZERO help. Someone needs to file a suit against this company for false promises and expecting to get paid money for doing nothing. There has been no help or follow through, a process that is already difficult and stressful.

Turnout mislead me into believing that my SSDI/SSI case would be successful. I gave then what was asked / required ony part . As weeks then months passed contact got less and less until turnout completely stopped returning or contacting me to inform me either way ?

This company is horrible. Jake their AI Bot is incredibly useless, it doesn't listen, it does things wrong, and when I tried to cancel and go somewhere else it was filed ANYWAYS. Making my case a nightmare.

The bot is all you talk to and it cant do its job right. AVOID LIKE THE PLAGUE.

They assigned me to an agent, who after several weeks, never did anything. She said she had had a death in the family.

I told her I was sorry for her loss, and asked for a new agent.

The new agent was charming and engaging. He had three tasks he said he would work on for me. One week he told me he was out of town, another he was sick, another week his phone was not working.

After six weeks, not ANY progress was made on any of the issues. Nothing. I told myself the tasks must have been difficult, and then he called me and said he could no longer help me because the company no longer took my insurance.

The end of this story is that I hired another advocate firm. The new agent solved one of the three issues in 48 hours, and I received funds the next day. She is working on issue #2, but because the first agent had wasted my doctor's time, the doctor is understandably resistant to trying again. I am having to jump through extra hoops before the doctor will take me seriously.

Turnout wasted my time as well while I waited for promises to be kept. I was devastated when they withdrew because I had to start from scratch. They have all of my insurance information and other private, vital information. I fear it is at risk. Don't trust them. And now I know he either never even tried, or he was just incompetent. I will contact Medicare, because they have been charged for services I never received.

I will happily review the new company for all those who have received bad service from Turnout. I want to wait to review the new company until she has had my case for at least a few weeks.

Hello, they dropped me told I was receiving a notice from Ssa I never recieved it they had my wrong address . Tried to get in touch with them by phone and also messaged them too and no response. I need to talk to human beings not AI JAKE FROM TURNOUT.

They made sure my case was in order and made sure I stayed up to date and on top of my case. They made sure to represent me when I really needed it. I would definitely reccomend them to anyone

I am extremely grateful for the outstanding support and guidance I received from Julio Llerandi throughout my SSD case. From start to finish, he made sure all of my paperwork was submitted correctly and on time. He consistently checked in with me, followed through on every detail, and kept me informed throughout the entire process.

Whenever I had questions or concerns, Julio was always quick to respond to my calls and emails. His professionalism, dedication, and genuine care gave me confidence during a very stressful time.

I truly appreciate everything Julio did for me and highly recommend him to anyone seeking assistance with their SSD case. Thank you, Julio, for your exceptional service and unwavering support!

Do not use them. They do nothing and charge 25%. 1300.00 for foing nothing

If I could give them a negative 10, I would. This company made statements that they would be medical advocates. My first advocate, did what they claimed, unfortunately, she left and I was assigned another person. When she called she seemed upset that I was added to her. She contacted me 1 other time than this in a months time. She ignored phone calls and texts. I requested 3 times to speak to a supervisor, all was ignored and no one responded. Even after I filed a complaint through Medicare ( who they are paid through) with the office of the inspector general, still no call. When after 1 month of no response, I called and requested a cancellation letter. I received 1 within the hour. This is a total scam and fraud against the government.

So after the initial phone interview seven months ago, I see ssa.gov message, dated a month ago, that more forms were sent to my representative, Turnout, but was I notified or contacted by Turnout of course not. I had no reason to believe my limbo status after the last badge forms sent in by me personally had changed. So where are these forms that are now a month and counting late? And the only way to contact Turnout about case is a mass support email. How very helpful.

For a company that is supposed to help alleviate some of the stress involved with the medical world, they have been no such help for me. The advocate Cloie made sure I knew that she didn't have the time to find me a new dr. She sent me a couple of choices for the list my insurance provided. Then when I asked her to just make me an appointment, she did, with the first person she called. Appointment is 4.5 months out. Will be out of life sustaining medication for 2 months by then. No at all satisfied with Turnout. CAN TRUST THESE PEOPLE. ONCE AGAIN TAYLOR CAIN DID NOT CALL WHEN SCHEDULED. What is wrong with these people?

I’ve been talking to a guy name Peter from Turnout about my medical issues and everything was going fine til he told me he needed my dads full name and my moms maiden name to access my medical records. Something about that hit me wrong cuz I’m in my 40s why would they need that to access medical records about stuff that happened while I’m an adult. My parents names aren’t on my medical records. So that shouldn’t matter . So I’ve decided to go with a different place. I always follow my gut instinct and if it says something is off it always is. And my gut was screaming after that

My experience with trying to start with Turnout is that their internal connection is a mess. Everytime I was contacted by this company it was someone new. They didn't seem to understand my complex condition. I got a strong impression that they were going to be more of a hindrance than a help. This was in less than 24 hours.

If its sounds too good, chances are its possibly not. In the beginning, Tiurnout is pretty good, the staff seems genuine. Later you begin going through EVERY STAFF MEMBER, repeating yourself or having to correct them. They dont really review the files, no communication and always having to do the work tourself. For the money they end up earning, youre the one doung it all.

My son is a young adult with a terminal brain infection. I also work, and middle-aged. Its been very emotional seeing my sons healrh deterriate. I feel ive spoken to almost everyone, YET nobody reads the files, takes notes, communicates about his case. Mark doesnt know what hes doing. It would help if he read the file to familiarize himself it would be easier since I already spoken to numerous individuals, always either repeating myself or having to correct their information.

Today I had. enough and asked Hannah (Supervisor) to terminate his case, and submit via email a letter of termination confirming no fees will be charged. STILL NOTHING HAS BEEN SENT.

Save yourself from getting frustrated, DONT deal with this company. They have you do all their footwork during time you could be helping your loved one

This place stinks and.they terminate my agreement and the male case worker wouldn't do his job.

I scheduled a phone call interview and received a confirmation of the date and time, June 2, 2026@0830. I never received a call or an email from Turnout and I'm dumbfounded especially with the reviews from TrustPilot, this company stood me up.