using this service has been great, it was easy getting started, the consultations are always quick. anytime i needed to reach out to customer service i’ve received quick replies. Dr May Lin Chu was so... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I’ve been using Twentyeight Health for a few years now, I love how the providers explain everything so thoroughly and how fast I receive my medications! Exceptional customer service, Thank you so much... Ver mais
A empresa respondeu
They sent my script directly to my pharmacy at no cost and gave me a couple months before they charged me I should have thought to cancel before I was charged but I was crazy busy. The process of canc... Ver mais
A empresa respondeu
Cheers to Twentyeight Health! I always had a wonderful experience throughout the years. Their team communicates clearly and responds quickly whenever I have questions. Thanks to Ana, Maria, and Marilu... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
High-quality, discreet, hassle-free healthcare. We prescribe & discreetly deliver birth control, herpes treatment, & the morning after pill. Doctors will answer your questions and provide ongoing care. We partner with US-licensed doctors who use their extensive experience in women’s health to give you the best care in a judgement-free environment. Affordable & accessible, always. Now accepting Medicaid in many states!
Informações de contacto
330 E 38th Street, 10016, New York, Estados Unidos da América
- 929-352-0060
- contact@twentyeighthealth.com
- twentyeighthealth.com
4,5
Excelente
979 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
This is the first birth control I’ve…
This is the first birth control I’ve ever had and they were so friendly and kind! They got me exactly what I needed and the delivery time is amazing! I’m so glad I found them! Ana is the best!
27 de abril de 2026
Opinião espontânea
Resposta da Twentyeight Health
Hi Megan,
Thanks so much for your kind words — we’re so happy to hear Ana was able to help.
Our goal is to make it easier to access women’s healthcare online, and it means a lot to hear when we’re getting it right. We're grateful to have you with us and always here if you need support.
Sincerely,
Kelsey (she/her)
Great experience with TwentyEight
Great experience with TwentyEight health! Support (especially Christine) was very helpful, and my medication shipped quickly.
23 de junho de 2026
Opinião espontânea
Resposta da Twentyeight Health
Hi Sophie,
Thanks so much for your kind words — we’re so happy to hear Christine was able to help.
Our goal is to make it easier to access women’s healthcare online, and it means a lot to hear when we’re getting it right. We're grateful to have you with us and always here if you need support.
Sincerely,
Kelsey (she/her)
I used this service just for a birth…
I used this service just for a birth control prescription. I met with the doctor virtually, and it was an overall great experience. Very straightforward, using a birth control I’ve been on for over a decade, so it was easy peasy.
22 de junho de 2026
Opinião espontânea
Resposta da Twentyeight Health
Hi Mia,
Thank you for sharing your experience.
We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.
Sincerely,
Kelsey (she/her)
Very professional very friendly and…
Very professional very friendly and they make sure you understand everything and always are sure to ask if there's any questions or concerns several times which I love that they are so helping it's not a quick visit where people don't care it's quick but they do show care and concern
12 de junho de 2026
Opinião espontânea
Resposta da Twentyeight Health
Hi Trin,
Thank you for sharing your experience.
We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.
Sincerely,
Kelsey (she/her)
Twentyeight Health has been my go-to…
Twentyeight Health has been my go-to supplier for contraceptives for years. They always resolve any issues or questions in a timely manner, and I’ve never gone without a prescription, even when my insurance stopped covering my birth control. I highly recommend. Most recently Ken from the support team helped me resolve an issue I was having with my pharmacy and the quick response was a life saver! 10/10
25 de junho de 2026
Opinião espontânea
Resposta da Twentyeight Health
Hi Destiny,
Thank you so much for taking the time to share your experience. We're really glad to hear that Ken from our Customer Care Team was able to help and make things easier for you.
At Twentyeight Health, we’re always working to make women’s healthcare more accessible and convenient, whether that’s birth control, urgent care, or just getting quick support from a provider online.
We’re grateful to have you as part of our community and are always here if you need anything.
Sincerely,
Kelsey (she/her)
Resposta da Twentyeight Health
Hi Wendy,
Thanks so much for your kind words — we’re so happy to hear Clear was able to help.
Our goal is to make it easier to access women’s healthcare online, and it means a lot to hear when we’re getting it right. We're grateful to have you with us and always here if you need support.
Sincerely,
Kelsey (she/her)
Clear was very helpful & answered all…
Clear was very helpful & answered all of my questions clearly! Pleasure to work with!
18 de junho de 2026
Opinião espontânea
Resposta da Twentyeight Health
Hi Malysa,
Thank you so much for taking the time to share your experience. We're really glad to hear Clear from our Provider Team was able to help.
At Twentyeight Health, we’re always working to make women’s healthcare more accessible and convenient, whether that’s birth control, urgent care, or just getting quick support from a provider online.
We’re grateful to have you as part of our community and are always here if you need anything.
Sincerely,
Kelsey (she/her)
It was bad at first but now it's going…
It was bad at first but now it's going good,and the lady I talked to was very sweet
24 de junho de 2026
Opinião espontânea
Resposta da Twentyeight Health
Hi London,
Thank you so much for taking the time to share your experience. We're really glad to hear that our Customer Care Team was able to help and make things easier for you when you ran into a hiccup.
At Twentyeight Health, we’re always working to make women’s healthcare more accessible and convenient, whether that’s birth control, urgent care, or just getting quick support from a provider online.
We’re grateful to have you as part of our community and are always here if you need anything.
Sincerely,
Kelsey (she/her)
I love using twentyeight health for my…
I love using twentyeight health for my home care needs. I get my birth control delivered right to my door and it only takes about 2 to 3 days to get there. I’m able to talk with a healthcare provider about any issues I’m having and a plan is curated specifically for me. The customer service department is great. I recently spoke with Mel about needing my birth control sooner and she was able to it done with no problems and she was very nice.
1 de junho de 2026
Opinião espontânea
Resposta da Twentyeight Health
Hi Tori,
Thank you so much for taking the time to share your experience. We're really glad to hear that Mel from our Customer Care Team was able to help and make things easier for you.
At Twentyeight Health, we’re always working to make women’s healthcare more accessible and convenient, whether that’s birth control, urgent care, or just getting quick support from a provider online.
We’re grateful to have you as part of our community and are always here if you need anything.
Sincerely,
Kelsey (she/her)
I love using twentyeight health
I love using twentyeight health! As a wife who travels with her husband , it makes it more convenient to get care! The team is always so helpful and responds so quick! 10/10 would recommend
24 de junho de 2026
Opinião espontânea
Resposta da Twentyeight Health
Hi Makayla,
Thank you so much for taking the time to share your experience. We're really glad to hear that our Customer Care Team was able to help and make things easier for you.
At Twentyeight Health, we’re always working to make women’s healthcare more accessible and convenient, whether that’s birth control, urgent care, or just getting quick support from a provider online.
We’re grateful to have you as part of our community and are always here if you need anything.
Sincerely,
Kelsey (she/her)
Very good Laura help was amazing
Very good Laura help was amazing
2 de junho de 2026
Opinião espontânea
Resposta da Twentyeight Health
Hi Beyyy,
Thank you so much for taking the time to share your experience. We're really glad to hear that Laura from our customer service team was able to help and make things easier for you.
At Twentyeight Health, we’re always working to make women’s healthcare more accessible and convenient, whether that’s birth control, urgent care, or just getting quick support from a provider online.
We’re grateful to have you as part of our community and are always here if you need anything.
Sincerely,
Kelsey (she/her)
I love Twentyeight health
I love Twentyeight health! They are so amazing and supportive. They make sure all of their clients/patients feel so understood and heard! The delivery is discreet, the customer service is great. Everyone who I've reached out to there has been beyond helpful! Especially Bri and Maryellen!
14 de junho de 2026
Opinião espontânea
Resposta da Twentyeight Health
Hi Tori,
Thank you so much for taking the time to share your experience. We're really glad to hear that Bri from our customer service team, and MaryEllen from our Provider Team were able to help and make things easier for you.
At Twentyeight Health, we’re always working to make women’s healthcare more accessible and convenient, whether that’s birth control, urgent care, or just getting quick support from a provider online.
We’re grateful to have you as part of our community and are always here if you need anything.
Sincerely,
Kelsey (she/her)
Twenty eight Health consistently keeps…
Twenty eight Health consistently keeps upgrading my account from $2 to the premium $19 without my consent and knowledge. They choose when to text me about important changes to my account, but fail to notify me when they are charging me more. This has happened to me twice now, and I have to fight them to get a refund. This shouldn’t even happen in the first place as the first time it happened, I told them I just wanted a basic plan but then they switched me to a premium plan a few months later.
7 de junho de 2026
Opinião espontânea
Resposta da Twentyeight Health
Hi Chelsea,
Thank you for taking the time to share your experience, and we're sorry for the frustration this caused.
We understand how upsetting it is to see an unexpected charge, especially after previously requesting to remain on a lower-cost plan. We never want members to feel surprised by changes to their account or have to repeatedly contact us to resolve billing issues.
Over the past few months, we've transitioned to a single Complete Care membership, which includes access to additional services such as UTI, BV, and yeast infection treatment, skincare, and ongoing provider support. The communication around these changes may not have been clear enough in your case.
We'd appreciate the opportunity to review your account and make sure everything is set up according to your preferences moving forward. Please reach out to our support team so we can help.
Thank you again for bringing this to our attention — feedback like yours helps us improve both our communication and user experience.
Sincerely,
Kelsey (she/her)
THE best
Twentyeight Health is the best! Any time I need a refill, they’re always quick to respond and get it mailed ASAP. Nicole is awesome, too!
5 de junho de 2026
Opinião espontânea
Resposta da Twentyeight Health
Hi Jordan,
Thank you so much for taking the time to share your experience. We're really glad to hear Nicole from our Provider Team was able to help.
At Twentyeight Health, we’re always working to make women’s healthcare more accessible and convenient, whether that’s birth control, urgent care, or just getting quick support from a provider online.
We’re grateful to have you as part of our community and are always here if you need anything.
Sincerely,
Kelsey (she/her)
Horrible customer service and they scam…
Horrible customer service and they scam you. They change your subscription all the time so you pay more money. And now they don’t even offer multiple plans it’s one plan only. I’m not paying 15+ for my birth control to be mailed to me no thanks.
1 de junho de 2026
Opinião espontânea
Resposta da Twentyeight Health
Hi Cassie,
Thank you for sharing your feedback. We understand that moving from a lower-cost plan to a $19.99/month membership can feel like a significant change, especially if birth control is the main service you use.
We've recently transitioned to a single Complete Care membership that includes access to care for additional needs such as UTIs, yeast infections, skincare, and more.
We know that this change won't be the right fit for everyone, and we appreciate you taking the time to share your perspective.
If you're open to it, we'd be happy to review your account and coverage options with you. Please reach out to our support team so we can help.
Sincerely,
Kelsey (she/her)
Best Birth Control Website
Everyone I email through Twentyeight Health is always so nice and helpful! They answer all my questions in a timely manner and help as best as they can while being very friendly and sweet. Definitely would recommend to anyone, I’ve been getting my birth control from them for years and they’re amazing! 🤩
31 de maio de 2026
Opinião espontânea
Resposta da Twentyeight Health
Hi Rachel,
Thank you for sharing your experience.
We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.
Sincerely,
Kelsey (she/her)
The price is the lowest I have found in…
The price is the lowest I have found in every single online company that ships contraceptives to my state. AMAZING customer support always. The Dr's and Nurses are a huge help as well. Highly recommend them. Oh, shipping is pretty fast too! I've been with them for a couple of years now! Like 2022 I wanna say, maybe even 2020 (the company was under a different name), its been A WHILE.
26 de maio de 2025
Opinião espontânea
Resposta da Twentyeight Health
Hi Mere,
Thank you for sharing your experience over the past few years!
We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.
Sincerely,
Kelsey (she/her)
The team and Laura were super helpful…
The team and Laura were super helpful with the medication I needed and while there was a little confusion with some pharmacy stuff everything was handled very professionally and I am grateful to have Twentyeight on my team! Thanks again!!
20 de maio de 2026
Opinião espontânea
Resposta da Twentyeight Health
Hi Amber,
Thank you so much for taking the time to share your experience. We're really glad to hear that Laura from our Customer Care Team was able to help and make things easier for you when you ran into a hiccup.
At Twentyeight Health, we’re always working to make women’s healthcare more accessible and convenient, whether that’s birth control, urgent care, or just getting quick support from a provider online.
We’re grateful to have you as part of our community and are always here if you need anything.
Sincerely,
Kelsey (she/her)
Great Provider
I have used Twentyeighy Health for so long and they are always super communicative and responsive, and dealing with healthcare I think thats super important!
20 de maio de 2026
Opinião espontânea
Resposta da Twentyeight Health
Hi Danny,
Thank you for sharing your experience.
We know accessing care online should feel simple and supportive, and we're really happy to hear that's been your experience. Thanks again for being part of Twentyeight Health — we're here whenever you need us.
Sincerely,
Kelsey (she/her)
Ladies! Twenty Eight Health is where it's at!
Twenty Eight Health made it easy to get a birth control prescription. In fact, this was one of the best tele-health experiences I've had! Dr. Stella is fabulous, easy to talk with, knowledgeable and I love that I can message her anytime I have a question for FREE! Also, Bri is a customer service, rock star who helped get my prescription completely covered by my health insurance by sending it to my local pharmacy where I live! Twenty Eight Health is simply wonderful and super convenient! I highly recommend them.
17 de maio de 2026
Opinião espontânea
Resposta da Twentyeight Health
Hi Anne,
Thank you so much for taking the time to share your experience. We're really glad to hear that Dr. Gandhi from our Provider Team and Bri from our Customer Care Team were able to help and make things easier for you.
At Twentyeight Health, we’re always working to make women’s healthcare more accessible and convenient, whether that’s birth control, urgent care, or just getting quick support from a provider online.
We’re grateful to have you as part of our community and are always here if you need anything.
Sincerely,
Kelsey (she/her)
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.