Malgré les nombreuses avis négatives, j’ai fini par commander sur leur site, j’ai été agréablement surpris par la qualité de la robe, rien à dire le tissu doublé. La coupe est à l’identique sur la pho... Ver mais
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Leia as opiniões dos outros
Returning size that doesn't fit could be easier and an email the same day or within 24hrs would be great to know how to return for piece of mind im not paying double for a dress as original size didn'... Ver mais
A empresa respondeu
The website offers a very large selection of dresses for all tastes and occasions. I really liked having so many options to choose from, from elegant styles to more simple ones, all well presented on... Ver mais
A empresa respondeu
It has been so easy to order a tailored outfit for my sons wedding. The instructions were so easy to follow. The wedding is not until December 21st 2027, but I fell in love with the outfit and I did n... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Missacc, established in 2017, is an online boutique specializing in wedding and formal dresses. We are devoted to providing women with an endless variety of timeless gowns and dresses that make their formal and special occasions unforgettable. At Missacc, we have our own wedding dress factory with a professional design team and a complete wedding dress production and manufacturing process. We provide our customers with a wide range of high-quality wedding dresses. Each of our wedding dresses bridesmaid dresses, mom dresses, evening dresses, and prom dresses will be presented to our customers with unique style, tailor-made design, and attentive service.
Informações de contacto
Reino Unido
- uk.missacc.com
4,6
Excelente
266 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 86% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The dress was exactly what the picture…
The dress was exactly what the picture showed and more. Good quality material and very well made. I am very happy with my purchase. Have just ordered a 2nd dress.
4 de maio de 2026
Opinião espontânea
Resposta da Missacc
Thank you so much for your wonderful review! 😍
We’re thrilled the dress matched the picture perfectly, and you love the great quality and fine workmanship.
It makes us so happy to hear you’re satisfied and have ordered a second dress.
We can’t wait for you to receive your new dress and hope you will love it too!
Excellent service easy to use
3 de maio de 2026
Opinião espontânea
Resposta da Missacc
Thank you so much for your lovely feedback! We're delighted to hear you enjoyed our excellent service and easy-to-use website. 😊
Highly recommended
The website offers a very large selection of dresses for all tastes and occasions. I really liked having so many options to choose from, from elegant styles to more simple ones, all well presented on the website. The site is easy to navigate, and the product descriptions are clear. A very pleasant experience—highly recommended!
2 de maio de 2026
Opinião espontânea
Resposta da Missacc
Thank you so much for your wonderful and detailed review! 😊
We’re absolutely delighted that you enjoyed our wide selection of dresses for different tastes and occasions. It makes us happy to hear you like our elegant and simple styles, as well as our clear product presentations and descriptions.
We truly appreciate your kind words and recommendation. Hope we can serve you again soon!
Very easy to use the made to measure…
Very easy to use the made to measure option
2 de maio de 2026
Opinião espontânea
Resposta da Missacc
Thank you so much for your lovely feedback! 😊
We’re really glad to hear our made-to-measure option is easy to use for you. Your satisfaction is always our top priority, and we look forward to bringing you more nice custom outfits soon.
I found the wesite really useful and…
I found the wesite really useful and easy to use.
1 de maio de 2026
Opinião espontânea
Resposta da Missacc
Thank you so much for your lovely feedback! We’re delighted to hear you find our website useful and easy to navigate. We will keep working hard to bring you a better shopping experience.
Lovely cloths
Lovely cloths, choice of colours. Slight difficulty placing order
1 de maio de 2026
Opinião espontânea
Resposta da Missacc
Thank you so much for your kind compliment on our clothes and color selections! We’re sorry to hear you had a little trouble placing your order. Your feedback is greatly appreciated, and we’ll keep optimizing our ordering process for better experience.
Stressful and Misleading Return Experience
I feel very disappointed with my experience with Missacc. When I placed my order, I genuinely believed the shop was UK-based because of the way the website is presented. If I had known the order was coming from outside the UK/Europe, I would not have placed an order for this amount.
The whole return experience has been very stressful, frustrating, and unclear. I feel that important information about where the company is based, where the dress was being shipped from, and how returns/refunds are handled was not made clear enough before I placed my order.
Although the company later offered to waive some return-related fees, I was still not offered a full refund. I feel this is unfair because I believe the website gives the impression of being UK-based, which influenced my decision to purchase.
As a customer, I expected clear and transparent information before buying, especially regarding shipping, returns, and possible refund deductions. Instead, I feel misled and disappointed by the whole experience.
I would advise other customers to check very carefully where the company is actually based, where items are shipped from, and what refund deductions may apply before placing an order.
Very disappointing.
My order number is: MD266203910461509GB
8 de abril de 2026
Opinião espontânea
Resposta da Missacc
We are truly sorry for the unpleasant shopping experience we have brought to you.
Could you please kindly share your order number with us? We will check your case carefully and assist you properly.
it was easy to use and gave excellent…
it was easy to use and gave excellent guidelines to measure exact for my fit.
30 de abril de 2026
Opinião espontânea
Resposta da Missacc
Thank you so much for your wonderful review! We’re thrilled to hear our website is easy to use and our measuring guidelines helped you get the perfect fit. We really appreciate your kind support.
Went smoothly
Went smoothly. Looking forward to receiving the dress
30 de abril de 2026
Opinião espontânea
Resposta da Missacc
Thank you for your lovely feedback! We're glad everything went smoothly for your order. We can't wait for you to receive and love your dress. Hope you have a wonderful shopping experience with us
Resposta da Missacc
Thank you so much for your kind words! We are delighted you love the beautiful dress and find the price reasonable. Your support means a lot to us.
Very easy to order
30 de abril de 2026
Opinião espontânea
Resposta da Missacc
Thank you for your nice feedback! We’re so glad to hear our ordering process is easy for you. We will keep improving to offer you a better shopping experience.
Great website and ordering facilities
Great website and ordering facilities
30 de abril de 2026
Opinião espontânea
Resposta da Missacc
Thank you so much for your lovely compliment! We are really happy that you think our website and ordering system are great. We will keep improving to serve you better.
Ordering was simple
29 de abril de 2026
Opinião espontânea
Resposta da Missacc
Thank you for your kind feedback! We’re delighted to know ordering was simple for you. We’ll keep striving to deliver a seamless shopping experience for all our customers.
Website is easy to use
Website is easy to use, ordered a few dresses to try on and will be returning the ones I’m not keen on!
28 de abril de 2026
Opinião espontânea
Resposta da Missacc
Thank you so much for your lovely feedback!
Many designs to choose from & easy…
Many designs to choose from & easy ordering process.
28 de abril de 2026
Opinião espontânea
Resposta da Missacc
Thank you for your wonderful review! We’re delighted you enjoyed our wide range of designs and simple ordering process. We really appreciate your support and hope to serve you again soon.
Excellent Dress Service
This is the best company I've found the selection of dresses are excellent and to be able to get samples of materials and made to measure on a budget price is even better
28 de abril de 2026
Opinião espontânea
Resposta da Missacc
Thank you so much for your amazing and heartfelt review! We are truly honored to be your favorite store. We’re delighted you love our wide dress selection, fabric sample service and affordable made-to-measure options. Your kind support means the world to us!
Resposta da Missacc
Thank you so much for your kind feedback! We’re delighted to hear your experience was fast and easy. We’ll keep working hard to maintain great service for you.
Resposta da Missacc
Thank you for your lovely feedback! We’re so glad you find our website easy to use and enjoy our great variety of styles. We really appreciate your support and will keep improving to serve you better.
Grooms mum dress .
Love looking at the beautiful dresses making it hard for me to decide which one , love the prices, reading reviews which are all good saying how nice the material ,feel and size , looking for the perfect dress for my sons wedding , web site easy to read and order ,
26 de abril de 2026
Opinião espontânea
Resposta da Missacc
Thank you so much for your lovely and heartfelt review! We’re absolutely thrilled you love our beautiful dress collection, affordable prices, and our easy-to-use website. It makes us so happy to hear you find our fabric quality and sizing well-loved by customers. We wish you all the best in finding the perfect dress for your son’s wedding!
Am new to this site and have just…
Am new to this site and have just placed an order for the free Swatch. I've read the reviews on a lot of dresses and they gave 5* reviews, extremely impressed
26 de abril de 2026
Opinião espontânea
Resposta da Missacc
Thank you so much for your wonderful feedback and warm support! We’re thrilled to welcome you as a new customer and delighted you’re impressed by our great reviews. Enjoy your free fabric swatch, and we hope you love our dress collection too.
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