My window cleaner stopped turning up, no reason has been given. I've since seen the same cleaner doing other properties on my street, so I'm not sure why he has stopped turning up, but he hasn't been... Ver mais
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Easy and swift. From initial request within a week the free clean was completed. Has definitely made me wonder what we paid for at our last house! Perfect job, Stephen explained how the system for boo... Ver mais
A empresa respondeu
We booked our free clean a couple of weeks ago. We arrived back from shopping last Thursday to find our windows and frames had been cleaned and were sparkling and streak-free. Our previous window cle... Ver mais
A empresa respondeu
Have used this company for many years and can honestly say they are terrific, all the lads are pleasant polite and cant do enough to ensure your property is left gleaming, even in our area by the coas... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
We have a network of local window cleaners throughout the UK. Our free cleaning promotion gives you the opportunity to try us before paying anything. We also clean gutters, conservatories, driveways and patios.
Informações de contacto
Unit 13 Moorside Maltings, LS11 5NX, Leeds, Reino Unido
- 0113 271 7313
- customerservice@ukwindowclean.com
- ukwindowclean.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 58% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Resposta da Ukwindowclean
Used for a few years now
Used for a few years now, never had any issues and they always respect the property.

Resposta da Ukwindowclean
Following on from my previous review of…
Following on from my previous review of this company, they have attended my property again, attempted to clean my windows, pushed an invoice through my door expecting me to pay for my windows cleaning WHICH I DID NOT WANT IN THE FIRST PLACE. I'm beginning to suspect that this company is a money laundering scheme, as the address on their website (Unit 13 Moorside Maltings, Burton Row, Leeds LS11 5NX) has no registered company according to Companies House. Nor does this company anywhere on their website, display their VAT number which a company of this "prestige" should. I contacted a company close-by to their website address to be told that although they see the vans occasionally, the company operating out of Unit 13 was a groundworks company. Does that not seem a little strange to you?
Anyway, UKWindowClean - whoever owns this company, here is the low-down. I am not paying you anything, I have not once requested your services nor do I require your services and therefore have no contractual obligation to honour your invoice request for payment. Further attempts by your company, or it's employees/franchisees, to attend my property will be deemed as trespass and further action will be taken. You will have received my most recent email about this matter, I require you to provide proof of our contract within 7 working days. Failure to do so will result in me taking further action which may have serious legal implications.

Resposta da Ukwindowclean
On the whole a good service
On the whole the service is good. My windows are cleaned on a regular basis mostly without issue. Sometimes not all the windows are done at the back of the house, though the house isn’t a straightforward design so I can sort of see why.

Resposta da Ukwindowclean
Good service at affordable rate
Good service at affordable rate. Good communication of when they will attend and if there will be any delays.

Resposta da Ukwindowclean
Great service
Great service, and work carried out. Also quick to respond to amended schedule of cleans required. Would recommend.

Resposta da Ukwindowclean
Overall good service
Overall good service, and windows are suitably clean. The only downside is we don't know when the window cleaner is coming, so if we're out, they can't do the back (but at least they don't clamber over the fence like another company did once).

Resposta da Ukwindowclean
Beware of this company
If this company damage any of your property or car you do not stand a chance of the company paying for it. Five months ago one of the company van drivers came out of a side road and hit my car while I was on the main road. On getting out of my car the driver was shouting at me even though it was his fault. He eventually said it was his fault and he didn't want it to go through his insurance. He said he would be in touch in a couple of days. A couple of weeks later as I had still not heard from him I got in touch with the company. Eventually they said it would go through the company insurance and they would be in touch shortly. I still haven't heard from them. I got a quote for the damage and sent this to them and the last 3 emails I sent to customer services have been ignored. MY CAR STILL HAS NOT BEEN FIXED.
I cannot believe the reply from customer services. Did you even read my review, because from your reply it does not sound that you did? I still have the email you sent me to say the damage would be paid on the companies insurance and that has certainly not happened.
Sent from Outlook for iOS

Resposta da Ukwindowclean

Resposta da Ukwindowclean
Professional
I have always had my enquiries dealt with quickly and promptly. They deliver a professional service.

Resposta da Ukwindowclean
Best in the business
Always text ahead so you know when they are arriving
No ladders to dislodge tiles or intrusion
Professional and polite highly recommend

Resposta da Ukwindowclean

Resposta da Ukwindowclean
No streaks left
Came early in the morning and got the job done, left sparkly and clean and no streaks left at all. Makes it look far better from the outside also.

Resposta da Ukwindowclean
Window cleaning service is good
Window cleaning is good, on occasion they haven't been able to access the back of the house but haven't knocked on to ask us to help with that. But on that occasion they only charged for front of house.
Usually manage to clean our windows from a distance if we're not in to assist.
If wanting to leave the service they do offer flexible options.

Resposta da Ukwindowclean

Resposta da Ukwindowclean
Good job cleaning our gutters
Good job cleaning our gutters. Worked quickly and efficiently. We had a yearly booking, and I would have preferred advance notice of when the team were turning up (hence 4 stars), but other than that all good. Customer service also very helpful. URN 50684

Resposta da Ukwindowclean
Highest standard of clean
All windows cleaned to a high standard including window ledges. The operative was friendly and worked diligently.
URN 94025

Resposta da Ukwindowclean

Resposta da Ukwindowclean
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