Ukwindowclean Opiniões 

2207
TrustScore: 4 em 5

3,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 2 em 5 estrelas

My window cleaner stopped turning up, no reason has been given. I've since seen the same cleaner doing other properties on my street, so I'm not sure why he has stopped turning up, but he hasn't been... Ver mais

Classificada 5 em 5 estrelas

Easy and swift. From initial request within a week the free clean was completed. Has definitely made me wonder what we paid for at our last house! Perfect job, Stephen explained how the system for boo... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We booked our free clean a couple of weeks ago. We arrived back from shopping last Thursday to find our windows and frames had been cleaned and were sparkling and streak-free. Our previous window cle... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Have used this company for many years and can honestly say they are terrific, all the lads are pleasant polite and cant do enough to ensure your property is left gleaming, even in our area by the coas... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Limpeza de janelas

Informação fornecida por diversas fontes externas

We have a network of local window cleaners throughout the UK. Our free cleaning promotion gives you the opportunity to try us before paying anything. We also clean gutters, conservatories, driveways and patios.


Informações de contacto

3,9

Bom

TrustScore: 4 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 58% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,9

Todas as opiniões

(2207)

81 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

Reliable and friendly all year round

Reliable and friendly all year round

24 de julho de 2025
Opinião espontânea
logótipo da Ukwindowclean

Resposta da Ukwindowclean

Thank you.


We appreciate the feedback :)


Please contact us should you have any queries in the future or we can make job notes to improve our service even more.




Again, many thanks.





Kind regards,


Customer Care

Classificada 5 em 5 estrelas

Very thorough

Very thorough, very pleased with the results. Thank you.

22 de julho de 2025
logótipo da Ukwindowclean

Resposta da Ukwindowclean

Thank you.


We appreciate the feedback :)


Please contact us should you have any queries in the future or we can make job notes to improve our service even more.




Again, many thanks.





Kind regards,


Customer Care

Classificada 1 em 5 estrelas

No service provided!

Wanted to take advantage of the first free clean offer after seeing that according to their website they service Gloucester only to be told that they don’t service the area. However if I’d pay for the service through the website in full then it wouldn’t be a problem by the looks!

20 de julho de 2025
Opinião espontânea
logótipo da Ukwindowclean

Resposta da Ukwindowclean

Apologies, sometimes we have outages in certain areas but will contact you on reinstatement. Please be assured we do not take payment via our website, our only service is a free trial clean. We do not publish false offers.

Classificada 1 em 5 estrelas

Poor Service

After a promising free first clean, I signed up for cleaning every 4 weeks. From the first paid clean, the finish was poor and I repeatedly found that sills had not been cleaned. I had to get them back on more than one occasion to rectify. I have now been waiting for 2 months for the back to be cleaned after the operator could not use an open gate. In the meantime they’ve decided to clean only the front again and expect to be paid for this. Avoid!

18 de julho de 2025
Opinião espontânea
logótipo da Ukwindowclean

Resposta da Ukwindowclean

We are sorry we have failed to meet your expectation here. Please be assured we are happy to help and will make job notes re sills. Regarding front only cleans, this i not in our interest, therefore please clarify access and maybe be added to our SMS notify system. Hope that helps.

Classificada 5 em 5 estrelas

Excellent customer service team

Excellent customer service team, very prompt response.

9 de julho de 2025
logótipo da Ukwindowclean

Resposta da Ukwindowclean

Thank you.


We appreciate the feedback :)


Please contact us should you have any queries in the future or we can make job notes to improve our service even more.




Again, many thanks.





Kind regards,


Customer Care

Classificada 1 em 5 estrelas

Poor service

UKWindowClean were offering half price cleans within my area so I got into contact with them and arranged a clean. I live in a mid terrace house so in order to clean the back of the house, you’d have to go round the back. I work from home so I was in when the cleaner arrived. I saw he did all 3 windows at the front of my property but never appeared at the back. I then noticed a slip was posted through my letterbox with a charge of £10. I emailed the company and complained, they apologised and offered a 50% discount as only half the property was cleaned. I shrugged it off as it was the first time, but the following month the same happened again. I complained again, they then argued with me and told me the cleaner had cleaned both front and back windows of my property. 1 year later they have now got into contact with me chasing for £15 that I apparently owe. I have since found a reliable window cleaner who cleans better than tickling a wet brush over my windows. Would not recommend UKWindowClean

7 de julho de 2025
Opinião espontânea
logótipo da Ukwindowclean

Resposta da Ukwindowclean

We do not offer half price cleans and cannot locate your account. We suspect this may not be our organisation.

Classificada 5 em 5 estrelas

Bardzo pieknie umyte okna polecam

Bardzo pieknie umyte okna polecam

30 de junho de 2025
logótipo da Ukwindowclean

Resposta da Ukwindowclean

Thank you.


We appreciate the feedback :)


Please contact us should you have any queries in the future or we can make job notes to improve our service even more.




Again, many thanks.





Kind regards,


Customer Care

Classificada 5 em 5 estrelas

Contacted them about the free clean…

Contacted them about the free clean promotional offer, they came within a few days of the initial contract. Very happy with the end product and very competitive rates.

94463

30 de junho de 2025
logótipo da Ukwindowclean

Resposta da Ukwindowclean

Thank you.


We appreciate the feedback :)


Please contact us should you have any queries in the future or we can make job notes to improve our service even more.




Again, many thanks.





Kind regards,


Customer Care

Classificada 5 em 5 estrelas

New customer 94436

Recently moved house & got these guys to do an initial clean for us. Really happy with the results & have been able to organise a regular clean easily through email. Excellent.

25 de junho de 2025
logótipo da Ukwindowclean

Resposta da Ukwindowclean

Thank you.


We appreciate the feedback :)


Please contact us should you have any queries in the future or we can make job notes to improve our service even more.




Again, many thanks.





Kind regards,


Customer Care

Classificada 5 em 5 estrelas

Sparkling windows!

We had a really excellent first clean. Some of our windows are very hard to reach, but the team did a first class job on them all and left us with sparkling, streak-free windows. The house has never looked so good!
94342

13 de junho de 2025
logótipo da Ukwindowclean

Resposta da Ukwindowclean

Thank you.


We appreciate the feedback :)


Please contact us should you have any queries in the future or we can make job notes to improve our service even more.




Again, many thanks.





Kind regards,


Customer Care

Classificada 5 em 5 estrelas

Great results!

Went away with dirty and dusty windows, came home to them sparkling!
Thank you!

1 de junho de 2025
logótipo da Ukwindowclean

Resposta da Ukwindowclean

Thank you.


We appreciate the feedback :)


Please contact us should you have any queries in the future or we can make job notes to improve our service even more.




Again, many thanks.





Kind regards,


Customer Care

Classificada 5 em 5 estrelas

A conscious member of staff who did a…

A conscious member of staff who did a thorough clean. Job well done

6 de junho de 2025
logótipo da Ukwindowclean

Resposta da Ukwindowclean

Thank you.


We appreciate the feedback :)


Please contact us should you have any queries in the future or we can make job notes to improve our service even more.




Again, many thanks.





Kind regards,


Customer Care

Classificada 1 em 5 estrelas

1 star review is 1 star too many

1 star review is 1 star too many, but no option for 0 or negative stars!

Turned up when I was out at work (without me asking them to start cleaning the windows), "cleaned" 1 window (more like threatened briefly with the brush on a pole) , then posted a bill for £10 through the door!

Came home to find the one window they attempted to clean (again without permission) is now visibly scratched!

Annoyed does not even begin to cover my current feeling and not looking forward to the upcoming fight to get this damage repaired and paid for by these cowboys.

5 de junho de 2025
Opinião espontânea
logótipo da Ukwindowclean

Resposta da Ukwindowclean

Please contact our customer service so we can investigate and resolve this.

Classificada 5 em 5 estrelas

94304 Sue H Leeds

We thought the trial window clean was a great idea and were very pleased with the work. No streaks !!
Communication with the company was also very good

3 de junho de 2025
logótipo da Ukwindowclean

Resposta da Ukwindowclean

Thank you.


We appreciate the feedback :)


Please contact us should you have any queries in the future or we can make job notes to improve our service even more.




Again, many thanks.





Kind regards,


Customer Care

Classificada 5 em 5 estrelas

Easy to arrange

Easy to arrange, efficient with good communication. Would recommend them and will use the service again.
93617

2 de junho de 2025
logótipo da Ukwindowclean

Resposta da Ukwindowclean

Thank you.


We appreciate the feedback :)


Please contact us should you have any queries in the future or we can make job notes to improve our service even more.




Again, many thanks.





Kind regards,


Customer Care

Classificada 5 em 5 estrelas

UK Window Clean is a fantastic window…

URN: 94195

UK Window Clean is a fantastic window cleaning company. I was very pleased with how my windows, sills and front door were thoroughly cleaned.👍 Their prices are affordable and they do a really good job! I would definitely recommend this company to family and friends. Thank you so much UK Window Clean. 😊🧡

31 de maio de 2025
logótipo da Ukwindowclean

Resposta da Ukwindowclean

Thank you.


We appreciate the feedback :)


Please contact us should you have any queries in the future or we can make job notes to improve our service even more.




Again, many thanks.





Kind regards,


Customer Care

Classificada 1 em 5 estrelas

Did not show up

Filled out online form for free window clean and was sent an email to say my clean had been booked and they would come sometime in the week so I waited and waited but no one showed up and I had no contact from them to say it was cancelled. Tried to email to see what was happening but had an auto reply to say someone would be in touch with in 48hours. Not a very good first impression. I was going to be a regular customer but this company is not reliable and don’t communicate with the customer

26 de maio de 2025
Opinião espontânea
logótipo da Ukwindowclean

Resposta da Ukwindowclean

We sincerely apologise for letting you down. Be assured this is not in our interest and we try to avoid at all costs. We hope you can forgive circumstances and allow us to put things right.

Classificada 1 em 5 estrelas

Ukwindowclean.

Cancelled this company in February and paid account in full in March, since then they have recharged me and I have sent bank payments to prove payment twice but still they persist to threaten.
It is a really bad company that do not know what they are doing.

29 de maio de 2025
Opinião espontânea
logótipo da Ukwindowclean

Resposta da Ukwindowclean

Payments automatically reconcile against accounts based on customer reference numbers. Where this has not been included we need to manually search and will do so with you help. Be assured any payments will be posted correctly.

Classificada 5 em 5 estrelas

Excellent service

I would like to thank cleaner Stephen who was helpful and efficient throughout the cleaning process
the windows were left cleaned and I am satisfied great service

URN: 94254

29 de maio de 2025
logótipo da Ukwindowclean

Resposta da Ukwindowclean

Thank you.


We appreciate the feedback :)


Please contact us should you have any queries in the future or we can make job notes to improve our service even more.




Again, many thanks.





Kind regards,


Customer Care

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