UltraFix Appliance Repair  Opiniões 

146
•
TrustScore: 3.5 em 5

3,3

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Criminal’s wanted to charge $450 for a 5 minute job for a $30 part when you call customer service they tell you that the technician has everything they need to perform the repair on his truck (which... Ver mais

Classificada 5 em 5 estrelas

We have used UltraFix before with excellent results. This time was no exception. Refrigerator compressor failed, called UltraFix around 10am, by 2pm it was repaired and working well. The repairman, Vi... Ver mais

Classificada 2 em 5 estrelas

He fixed the refrigerator but damaged my hardwood floors. You don’t drag a very heavy refrigerator with 1 pieces of cardboard under each caster and not expect to damage the floor. I sent them pictures... Ver mais

Classificada 5 em 5 estrelas

Sadiq...the technician showed up promptly late in the evening to attend to our non-working refrigerator. He came to the house, diagnosed the problem, informed us of the total cost and came back the f... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Reparação de eletrodomésticos
  2. também em
  3. Reparação de electrodomésticos
  4. Reparação de fornos e microondas
  5. Reparação de frigoríficos
  6. Reparação de máquinas de lavar roupa e máquinas de secar roupa

Escrito pela empresa

At UltraFix Appliance Repair, we guarantee the high professionalism and quality of experienced technicians who can make a thorough diagnostic and repair. The technology used at UltraFix is the most advanced, and our technicians are there for you at the first call. We are here to provide you an exceptional service.


Informações de contacto

3,3

Aceitável

TrustScore: 3.5 em 5

146 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 25% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,3

Todas as opiniões

(146)

40 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Just to get your money… scam!

They came and charged $85 and said that my dishwasher was very very bad (I got less than 2 years ago)… to fix it, they charged $287 to replace some pieces. My friend who does not understand that much came, reset the machine watching a youtube video and it’s working again. SCAM!!

9 de abril de 2024
Classificada 1 em 5 estrelas

Dishwasher still leaking

Dishwasher still leaking. I contacted repair person to let them know and he asked for a video. I had to take the panel off myself to take a video of the leak. He said we would be put on the schedule this week. It’s Thursday and I haven’t heard back. I sent the video last Saturday and he was notified it was still leaking last Friday. We paid over $500 for the repair.

12 de abril de 2024
Classificada 1 em 5 estrelas

First they came out and said I needed a…

First they came out and said I needed a whole new ice maker for $400+. Came and installed, didn’t work. Called them back, they came, worked on it and it worked for a day. Called them AGAIN, they came out and it finally worked for a few months! 3 to be exact! No longer working!! Called them AGAIN only to be told it is out of warranty!! This is ridiculous! How can a company treat people like this?? I paid them upfront for nothing! Call someone else don’t waste your money!

15 de abril de 2024
Opinião espontânea
Classificada 2 em 5 estrelas

Inefficient Service

1. Technician showed up on 4/4 without giving an ETA text as they promised they would do so.
2. Needed a part for the repair; ordered and received 50% payment before he left.
3. He informed repair will be done within 5 business days. Today is 4/10 (4th business days); no news from UltraFix.
4. I called and was told there was no part being ordered and no technician came to my home to diagnose any appliances!
5. I then provided invoice # for the 50% payment. The person on the phone suddenly was able to see my information!
6. Not sure if the part was actually ordered on 4/4 or 4/10 after I called.

Conclusion:
My first time using UltraFix after I called LG and was given contact. Will not use UltraFix anymore; going back to my usual good old Sears Repairs.

3 de abril de 2024
Classificada 1 em 5 estrelas

Please educate yourself on your appliances

My dryer belt was broken. The technician stated that to fix my dryer it would be $278 and for the part alone it would be $120. If you know some knowledge you'd know that a dryer belt is nowhere near $120. I ordered the dryer belt off Amazon for $8 and the technician came out again. Once the repair was done I realized that something was not right so, I asked him where was the squeaky noise coming from and he told me that I need to replace the pulley on my dryer.

If the technician knew, before finishing the job. Why would he wait until I asked about it? This entire service provider is a scam. First they tried to overcharge for a part now they're half completing repairs so that as a customer you'd have to get it fixed again.

1 de março de 2024
Classificada 5 em 5 estrelas

Quality workmanship

Tariq the technician was very qualified and as such provided excellent service in troubleshooting the malfunction to my MAYTAG washer. Very professional workmanship.

5 de fevereiro de 2024

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