UPDATE: The company eventually answered my emails and gave me detailed instructions on how to return my items. Assuming they refund me, I will be satisfied. 🤞🤞🤞🤞 I’ve been trying to tell them... Ver mais
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Leia as opiniões dos outros
Underwear arrived as expected and is cotton, but the item; long, shorts type underwear, fits very poorly, no shaping, so goes down at waist and up thighs at the back. Legs are finished with a bulky, t... Ver mais
I bought a very nice lightweight Dressing Gown for my husband but it was too large. I packed it up very neatly and returned the same day received. The return via Royal mail was quite easy to complete... Ver mais
The sports bra is a perfect fit, exactly as described, and very comfortable. I tried it out by wearing it for two consecutive 18 hour days, the second of which was very energetic including dance perfo... Ver mais
Informações sobre a empresa
Sobre undercover.co.uk
Escrito pela empresa
Welcome to Undercover, where comfort meets sophistication in the world of sleepwear and underwear. At Undercover, we believe that the foundation of a great day starts with a great night’s sleep, and that begins with what you wear to bed.
Our journey began with a simple mission: to revolutionize the nightwear experience by combining luxurious materials with timeless designs. We understand that sleep is essential, and so is feeling good in what you wear. That’s why we meticulously craft each piece using only the finest fabrics, ensuring that every garment is not just a treat for the senses but also built to last.
Our collection ranges from elegant silky pyjamas to cosy cotton sets, each thoughtfully designed to cater to your individual taste and comfort needs. We take pride in our attention to detail, from the delicate stitching to the perfect fit, so you can unwind in style.
What sets Undercover apart is our commitment to quality and customer satisfaction. Our dedicated team is passionate about delivering not only exceptional products but also an exceptional shopping experience. We strive to ensure that every interaction with us is seamless and satisfying, from browsing our website to receiving your beautifully packaged nightwear.
At Undercover, we’re more than just a brand; we’re a promise of quality, comfort, and elegance. Join our community of satisfied customers who have discovered the difference a good night’s sleep can make. Thank you for choosing Undercover, where every night is an opportunity to indulge in pure comfort.
Sleep well.
Shop NowInformações de contacto
Unit 2, Bromfield Commercial Park, CH7 1HE, Mold, Reino Unido
- 01352 752100
- info@undercover.co.uk
- undercover.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 66% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Speedy delivery and excellent product.
I ordered the knickers for my mum
I ordered the knickers for my mum. She only wore them once and they had lot's of holes appear in the waist band. Where the line of stitchings were.

Resposta da undercover.co.uk
Very quick service and good quality…
Very quick service and good quality products
Prompt delivery.
Pants were very long in body
Pants were very long in body, but shrunk at least an inch after first wash which was useful.
Fast free delivery
Arrived very quickly and on time. Good quality bed jacket so comfortable
Brilliant great service.
I have had these items before and they are very comfortable,…the order was quick and had no problems at all, great service….
Good products and fast delivery
My order was delivered to time and the…
My order was delivered to time and the quality of my purchase is good.
Tried to get in touch several times…
Tried to get in touch several times booked a return no one came to collect carnt return.

Resposta da undercover.co.uk
Item as described.Fast delivery.
Ordering two more of a product that…
Ordering two more of a product that proved successful Items came in good time and as described.
The is the second garment I have bought…
The is the second garment I have bought and I love the buttons up front it fits perfectly and true to size and speedy delivery
Excellent service
Placed order, received update notifications at all stages up to delivery. Excellent service.
Love the dressing gown & the colour
Love the dressing gown & the colour, very quick service, will recommend.
Very good quality
The long knickers arrived very quickly, the quality was amazing, I will be ordering some more, would recommend.
The garment is exactly as expected
The garment is exactly as expected. It fits well and is confit to wear. The delivery was very fast and it was left in a safe place.
Could not find fault with anything
Highly recommended!
Prompt delivery. Very satisfied with my purchases. Will very likely buy again.
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