UPDATE: The company eventually answered my emails and gave me detailed instructions on how to return my items. Assuming they refund me, I will be satisfied. 🤞🤞🤞🤞 I’ve been trying to tell them... Ver mais
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Leia as opiniões dos outros
Underwear arrived as expected and is cotton, but the item; long, shorts type underwear, fits very poorly, no shaping, so goes down at waist and up thighs at the back. Legs are finished with a bulky, t... Ver mais
I bought a very nice lightweight Dressing Gown for my husband but it was too large. I packed it up very neatly and returned the same day received. The return via Royal mail was quite easy to complete... Ver mais
The sports bra is a perfect fit, exactly as described, and very comfortable. I tried it out by wearing it for two consecutive 18 hour days, the second of which was very energetic including dance perfo... Ver mais
Informações sobre a empresa
Sobre undercover.co.uk
Escrito pela empresa
Welcome to Undercover, where comfort meets sophistication in the world of sleepwear and underwear. At Undercover, we believe that the foundation of a great day starts with a great night’s sleep, and that begins with what you wear to bed.
Our journey began with a simple mission: to revolutionize the nightwear experience by combining luxurious materials with timeless designs. We understand that sleep is essential, and so is feeling good in what you wear. That’s why we meticulously craft each piece using only the finest fabrics, ensuring that every garment is not just a treat for the senses but also built to last.
Our collection ranges from elegant silky pyjamas to cosy cotton sets, each thoughtfully designed to cater to your individual taste and comfort needs. We take pride in our attention to detail, from the delicate stitching to the perfect fit, so you can unwind in style.
What sets Undercover apart is our commitment to quality and customer satisfaction. Our dedicated team is passionate about delivering not only exceptional products but also an exceptional shopping experience. We strive to ensure that every interaction with us is seamless and satisfying, from browsing our website to receiving your beautifully packaged nightwear.
At Undercover, we’re more than just a brand; we’re a promise of quality, comfort, and elegance. Join our community of satisfied customers who have discovered the difference a good night’s sleep can make. Thank you for choosing Undercover, where every night is an opportunity to indulge in pure comfort.
Sleep well.
Shop NowInformações de contacto
Unit 2, Bromfield Commercial Park, CH7 1HE, Mold, Reino Unido
- 01352 752100
- info@undercover.co.uk
- undercover.co.uk
4,6
Excelente
684 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 66% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good product & arrived early
29 de julho de 2025
As expected
The bra I ordered was exactly as described and pictured. The price was really good and delivery arrived when promised
4 de agosto de 2025
Very good service
The website was easy to use and the parcel was delivered in good time
4 de agosto de 2025
The order and delivery was good but…
The order and delivery was good but didn't like the product
4 de agosto de 2025
It is quite differcult to find the kind…
It is quite differcult to find the kind of pyjamas my husband enjoys and as it is warm at the moment was pleased to find a pair not too warm.
3 de agosto de 2025
Delivery was good
Delivery was good , items are ok . Im hoping i get money back because there was a mistake on the order , 2 were delivered by mistake
31 de julho de 2025
Comfortable and well fitting bra
This is by far the most comfortable and well fitting bra I have ever bought. I only like to wear cotton with no underwiring and the quality and style of the bra is excellent. It washes well in the machine and being older I do not want any fancy colours, just white.
30 de julho de 2025
Very quick response good product.
1 de agosto de 2025
Great bra. Xlent delivery time
Great bra. Exactly what i hoped for. Ordered on Sunday delivered on Monday ... amazing.
25 de julho de 2025
It was very efficient
It was very efficient. You delivered when you said you would.
31 de julho de 2025
good quality and quick delivery
30 de julho de 2025
So comfortable.
The sports bra is a perfect fit, exactly as described, and very comfortable. I tried it out by wearing it for two consecutive 18 hour days, the second of which was very energetic including dance performance. It was still comfortable at the end of the second day - the first two days of no chaffing and no digging in or slippage I've had in years.
2 de agosto de 2025
Very good service
The order came very quickly and it was easy to change the delivery date to suit my needs.
I am very satisfied with the quality of the garments I ordered.
27 de julho de 2025
I received a very fair refund for a…
I received a very fair refund for a dress I ordered but which did not fit me. I was dealt with extremely helpfully and politely and appreciate this very much.
28 de julho de 2025
Easy and quick
Ordering from undercover.co.uk was easy and quick as was the receipt of the bra. I didn't know Undercover existed until looking for a specific brand, but now that I know, I'll be back to their website again.
20 de julho de 2025
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