Underprotection Opiniões 224

TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 3 em 5 estrelas

Easy to order and filter to have the available size and models large size are not very large and XL is corresponding to L in Fr, so I have to find another site for future order, the XL size are not... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Beautiful bra from a sustainable company! I bought it to wear under sheer blouses and tops and it’s very pretty including the bands that are slightly shimmering. The band is a bit snug on the largest... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Tolles Service! Kontakt per Mail unkompliziert. Produkte passen gut. Im Sale mit weiteren Rabatt eingekauft. Überraschungspakete waren auch gut. Natürlich traf nicht jedes Produkt darin meinen Geschma... Ver mais

Classificada 5 em 5 estrelas

I'm really happy with the fit of my purchased items. Being tall and of medium build, it's hard to find undergarments that fit my body. It's always a russian roulette buying online, but is the second p... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de lingerie
  2. Loja de roupa
  3. Loja de roupa interior

Escrito pela empresa

At Underprotection, we are making soft, fashionable and sustainable lingerie, loungewear, swimwear and hosiery produced in classified sustainable and certified materials such as TENCEL™ lyocell, recycled polyester, recycled nylon, recycled wool, banana fibers and organic cotton. Most of our products are vegan approved, and if not, it is because it is recycled (wool) or a waste resource (milk). All our packaging, paper and polybags are either recycled or biodegradable. Sustainability, recycling and environmentally care are more than just a trend to us. These are the very reasons why we started Underprotection. We are focusing on being sustainable in every possible way and we are taking action to make a positive and meaningful change both socially, environmentally, in our community and around the world. This makes it possible for us to proudly say that we are a Certified B Corporation®.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

224 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

The best underwear brand I know

The best underwear brand I know. I love their bralettes, the quality is great and it's not as pricey as other similar brands.

20 de outubro de 2025
logótipo da Underprotection

Resposta da Underprotection

Dear Fanny,

Thank you so much for you review - it means the world to us <3

Best regards,
Alexandra

Classificada 4 em 5 estrelas

Excellent customer care

The hooks on the back of the Lima bra (white) feel like they’re scratching my skin. The high apex bra’s are wired on the sides. There’s also a difference between the sizing of the bra’s. However, customer care has been amazing with my returns. Instead I received the new Erica bra and this is amazingly soft and comfortable. Ordered more as I’m very happy with it and they look beautiful. All in all: four stars.

15 de outubro de 2025
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Resposta da Underprotection

Dear Dominique,

Thank you so much <3
I am so glad we worked things out, and that you love the Erica bra we sent you.

Always glad to have you with us!

Best regards,
Alexandra

Classificada 3 em 5 estrelas

The products are fine but return policy isn't customer friendly

The products are nice and consumer service is responsive and efficient. Shipping time is quite fast. The S Bras however have a tight band around the ribs, the same as XS. That is not very comfortable and fir S it should be wider. The rules of returns are also not that great - customer loses money if he she wants to just return the item. The measurements bed to be more exact if the refunds are not free.

10 de outubro de 2025
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Resposta da Underprotection

Dear Martha,

Thank you so much for your kind words about our products and customer service – we’re really happy to hear that you had a positive experience with both!

We also appreciate your feedback regarding the fit of the bra. We're sorry to hear that the band felt too tight — but the XS+ you have now, is XS sized underband, with a S cupsize. The + is only for the cupsize, not the underband.

As for our return policy, we understand it can be frustrating to pay for return shipping. While this is quite common across many brands, we do offer exchanges (we cover the shipping cost after the exchange), so you can easily switch to another size or style. I will contact you via email to find a solution for you <3

For future orders, you're very welcome to reach out to us directly at customercare@underprotection.dk if you have any problems with your items — I’ll be more than happy to assist you in finding the right size and fit.

Best regards,
Alexandra

Classificada 5 em 5 estrelas

Sprawnie i bezproblemowo

Sprawna i bezproblemowa obsługa , udany zakup

6 de outubro de 2025
logótipo da Underprotection

Resposta da Underprotection

Dear Lucyna,

Thank you so much for sharing your experience with us <3

Best regards,
Alexandra

Classificada 5 em 5 estrelas

Love all about the brand

It's the second time I buy from underprotection, the quality of the lingerie and swimming suits is superb. When I had some issues with the sizing the assistance they provided was very fast and helpful.. Fast shipping. I'll be buying again from them!

29 de setembro de 2025
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Resposta da Underprotection

Dear Kristina,

Thank you so much for your kind review <3
We look forward to have you back anytime!

Best regards,
Alexandra

Classificada 5 em 5 estrelas

Perfect!

Perfect!
Thanks a lot.

31 de julho de 2025
logótipo da Underprotection

Resposta da Underprotection

Dear Andrea,

We are so glad you find it to be perfect and took the time to give us a great review <3

Best regards,
Alexandra

Classificada 5 em 5 estrelas

Lyn hurtig levering

Lyn hurtig levering. Meget smukt og lækkert at have på👌🏼

17 de julho de 2025
logótipo da Underprotection

Resposta da Underprotection

Kære Mie,

Så dejligt at høre og tusinde tak <3

Bedste hilsner,
Alexandra

Classificada 5 em 5 estrelas

Timeless bikini top

Nice quality, great fit, timeless design, really tasteful!

4 de junho de 2025
logótipo da Underprotection

Resposta da Underprotection

We are so glad you love it, and thank you for the great review <3

Best regards,
Alexandra

Classificada 3 em 5 estrelas

Minder dan mijn verwachting

Door alle lovende recensies was ik overtuigd. Maar ik vind de stugge randen in het ondergoed niet lekker zitten. Ook zie je deze heel duidelijk zitten onder dunne stof. Ik kan het alleen aan onder een spijkerbroek. De stof zelf is wel mooi.

22 de abril de 2025
logótipo da Underprotection

Resposta da Underprotection

Hi,
I am so sorry if you found any of the items bought, not living up to your expectations <3
I will love to help you find styles and sizes you will love, and I will contact you via email to find a suitable solution for you <3

Best regards,
Alexandra

Classificada 5 em 5 estrelas

Very happy with lingerie and swimwear

Very happy with lingerie and swimwear! The recycled fabric is very soft, the fit feels good and the sizes fit correctly. Looks even better knowing it is ethical and sustainable ;)

30 de maio de 2025
logótipo da Underprotection

Resposta da Underprotection

Dearest Fran,

Thank you so much - and yes the fabric is just great <3 We love that you love it as well.
Thank you for the kind review.

Best regards,
Alexandra

Classificada 5 em 5 estrelas

I loved it all

I loved it all, just have doubts about the size but will send you an email :) THANK YOU

12 de maio de 2025
logótipo da Underprotection

Resposta da Underprotection

Dear Fatima,

Thank you som much <3

Best regards,
Alexandra

Classificada 5 em 5 estrelas

Great communication when their system…

Great communication when their system went down and shipping was fast after all was resolved.

22 de abril de 2025
logótipo da Underprotection

Resposta da Underprotection

Dear Rachel,

Thank you for your kind review, and we are glad to be up and running <3

Best regards,
Alexandra

Classificada 5 em 5 estrelas

Super fast shipping & really great…

Super fast shipping & really great item, exactly as described. Very high quality.

12 de maio de 2025
logótipo da Underprotection

Resposta da Underprotection

Dear Judith,

We are so glad you found it to be everything you hoped for <3
Thank you for your review, it is much appreciated.

Best regards,
Alexandra

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