Underprotection Opiniões 224

TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 3 em 5 estrelas

Easy to order and filter to have the available size and models large size are not very large and XL is corresponding to L in Fr, so I have to find another site for future order, the XL size are not... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Beautiful bra from a sustainable company! I bought it to wear under sheer blouses and tops and it’s very pretty including the bands that are slightly shimmering. The band is a bit snug on the largest... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Tolles Service! Kontakt per Mail unkompliziert. Produkte passen gut. Im Sale mit weiteren Rabatt eingekauft. Überraschungspakete waren auch gut. Natürlich traf nicht jedes Produkt darin meinen Geschma... Ver mais

Classificada 5 em 5 estrelas

I'm really happy with the fit of my purchased items. Being tall and of medium build, it's hard to find undergarments that fit my body. It's always a russian roulette buying online, but is the second p... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de lingerie
  2. Loja de roupa
  3. Loja de roupa interior

Escrito pela empresa

At Underprotection, we are making soft, fashionable and sustainable lingerie, loungewear, swimwear and hosiery produced in classified sustainable and certified materials such as TENCEL™ lyocell, recycled polyester, recycled nylon, recycled wool, banana fibers and organic cotton. Most of our products are vegan approved, and if not, it is because it is recycled (wool) or a waste resource (milk). All our packaging, paper and polybags are either recycled or biodegradable. Sustainability, recycling and environmentally care are more than just a trend to us. These are the very reasons why we started Underprotection. We are focusing on being sustainable in every possible way and we are taking action to make a positive and meaningful change both socially, environmentally, in our community and around the world. This makes it possible for us to proudly say that we are a Certified B Corporation®.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

224 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

Parfait

Expédition rapide, les produits semblent de bonne qualité
En tout cas très jolis

29 de janeiro de 2024
Classificada 5 em 5 estrelas

I can recommend this brand for its…

I can recommend this brand for its quality, design and swift dispatch.

29 de janeiro de 2024
logótipo da Underprotection

Resposta da Underprotection

Dear Tina

Thank you so much for you recommendation! <3

Kind regards
Stine, Underprotection

Classificada 5 em 5 estrelas

Voll zufrieden …

Bestellung und Lieferung liefen problemlos und schnell, großer Pluspunkt: keine unnötige Plastikverpackung!
Die Ware selbst ist wie erwartet einwandfrei und sehr schön, die Größentabellen und -empfehlungen sind präzise - bei Unterwäsche besonders wichtig - Umtausch oder Retour waren deshalb bei mir noch nie notwendig.

29 de janeiro de 2024
logótipo da Underprotection

Resposta da Underprotection

Dear Katharina

Thank you so much for your nice review! We are very pleased to hear that your experience with us was exactly how we wish and work for it to be. <3

All the best
Stine, Underprotection

Classificada 1 em 5 estrelas

Mir passt leider kein einziges Teil…

Mir passt leider kein einziges Teil trotz Tabelle. Jetzt muss ich alles wieder zurück schicken und trotzdem 10€ zahlen… hatte mich echt gefreut auf die neuen Sachen. Aber is wie bei allen Marken, wenn eine Frau normal gewichtig mit großer Körbchengröße ist… die Cups sind einfach immer zu klein.

31 de janeiro de 2024
logótipo da Underprotection

Resposta da Underprotection

Dear Vivien

We have tried our very best to make a size guide as precise as possible, it is however still indicative as all our beautiful bodies and our personal preferences are so different. But we are very sorry that you did not find the right fit for you, within the products you had ordered.

We hope that you will contact us on: customercare@underprotection.dk, with your measurements, so we can guide to a right fit within our range of products. <3

All the best
Stine, Underprotection

Classificada 5 em 5 estrelas

I had a delivery issue and I emailed…

I had a delivery issue and I emailed customer service and they sorted it out right away. Brilliant service.
The products are nice. The sizing does depend on the style of underwear. I will be buying a lot more from here. Their B Corp badge just proves how sustainable this brand are.

31 de janeiro de 2024
logótipo da Underprotection

Resposta da Underprotection

Hi Rebecca

Thank you so so much for your review, we are happy that you wrote, so we could sort it out! <3

Kind regards
Stine, Underprotection

Classificada 1 em 5 estrelas

Unfortunately the measurings were off…

Unfortunately the measurings were off and the return process was an absolute nightmare and I even had to pay the additional shipping costs.The products are beautiful thought

29 de janeiro de 2024
logótipo da Underprotection

Resposta da Underprotection

Dear Nina

All feedback are much valued, but we are of course very sad to hear that your experience with us, was the worst you have had! 💔

We really tried our very best to make a size guide as precise as possible, but it is still indicative and not 100% as all our beautiful bodies, breasts and bottoms are so different. But it should of course not be completely off, so we hope that you will share your measurement, so we can review the guide.

We ship with UPS as they are the shipping company we have found to be the most professional and reliable. We are sorry that they do not have a drop point near you and also sorry that you were not aware that the shipping back to you was at your own expense. We cover the return shipment - but not the shipping back out.

When we make an exchange, the setting for shipping is by default for a drop point - as this is the cheapest and most commonly chosed option. We wish that you would have contacted us about this, as we could have easily fixed this.

Is there anything we can do to change your experience? 🙏 Please let me know on: customercare@underprotection.dk

All the best
Stine, Underprotection

Classificada 5 em 5 estrelas

Fantastisk kundeservice og gode varer

Jeg har handlet ved underprotection.dk og er meget tilfreds med både kundeservice og varer. Menstruationstrusserne virker upåklageligt.

3 de janeiro de 2024
Opinião espontânea
logótipo da Underprotection

Resposta da Underprotection

Kære Sara

Tusind tak for din anmeldelse! Og så dejligt med feedback på vores menstruationstrusser - vi er også alle meget begejstrede for dem. <3

Venlig hilsen
Stine

Classificada 5 em 5 estrelas

Always sent quickly and in recyclable…

Always sent quickly and in recyclable packaging.

2 de janeiro de 2024
logótipo da Underprotection

Resposta da Underprotection

Dear Zara

Thank you so much for the 5-stars, they and you mean a lot to us, you are a valued customer! <3

Kind regards
Stine, Underprotection

Classificada 5 em 5 estrelas

Prompt delivery and high quality

Prompt delivery and high quality. Recommended.

2 de janeiro de 2024
logótipo da Underprotection

Resposta da Underprotection

Hi Philip

Thank you SO much for your review and recommendation. It means a lot to us!

All the best
Stine, Underprotection

Classificada 5 em 5 estrelas

Great products

Great products, beautifully and sustainably made, arrived quickly.

29 de dezembro de 2023
logótipo da Underprotection

Resposta da Underprotection

Dear Ms Heitmann

Just what we aim for! Thank you very much for your review. <3

Kind regards
Stine, Underprotection

Classificada 5 em 5 estrelas

Alles bestens

Unkompliziert, schön und wertig!

30 de novembro de 2023
logótipo da Underprotection

Resposta da Underprotection

Dear Anne

Thank you so much for this nice review! <3

Kind regards
Stine, Underprotection

Classificada 5 em 5 estrelas

Review

The delivery was very quick and the items are very nice from nice and comfortable materials.

4 de dezembro de 2023
logótipo da Underprotection

Resposta da Underprotection

Dear Kristýna

Thank you so much for your nice review. We are so glad to hear that you are happy with your new lingerie. <3

Kind regards
Stine, Underprotection

Classificada 5 em 5 estrelas

everything was perfect

everything was perfect (fit well and nice color / matter)

30 de outubro de 2023
logótipo da Underprotection

Resposta da Underprotection

Dear Maite

Thank you very much for your review, it means a lot to us! <3

Kind regards
Stine, Underprotection

Classificada 5 em 5 estrelas

Very quick delivery

Very quick delivery, great quality.

2 de novembro de 2023
logótipo da Underprotection

Resposta da Underprotection

Dear Lucia

Thank you so much for your review. We really appreciate it! <3

All the best
Stine, Underprotection

Classificada 5 em 5 estrelas

Kunde gennem mange år

Jeg har de sidste par år løbende købt både badetøj og undertøj fra underprotection, og det skuffer aldrig. Udover designet er lækkert, bæredygtigt og behageligt at have på, så holder det også bedre end mit andet undertøj. Badetøjet mister ikke lige så hurtigt formen og er stadig flot trods mange ture i klor og havvand.

Så tak for det 😍

26 de outubro de 2023
Opinião espontânea
logótipo da Underprotection

Resposta da Underprotection

Kære Mille

Ih, sikke en dejlig anmeldelse! Det er lige præcis sådan vi ønsker og sigter efter, at vores produkter skal være.

Selv tusind tak! <3

Venlig hilsen
Stine, Underprotection

Classificada 5 em 5 estrelas

Ich hatte eine Reklamation und diese…

Ich hatte eine Reklamation und diese wurde durch Neuware ersetzt . Sehr freundlich und unkompliziert. 🤍

4 de outubro de 2023
logótipo da Underprotection

Resposta da Underprotection

Hi Daja

We are so glad that you reached out to us, so we could fix the issue. Thank you very much for the review! <3

Kind regards
Stine, Underprotection

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