Universal Removals Opiniões 

149
TrustScore: 4.5 em 5

4,4

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Classificada 1 em 5 estrelas

Do not use this company!! I only chose this company, because I thought they deal with everything, and if something goes wrong, I will know who to speak with,it turns out that they use other companies... Ver mais

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Classificada 5 em 5 estrelas

In terms of offering a fair price for shipping - couldn't be bettered. Able to contact with all queries and as customers felt fully informed. Online payment etc very efficient. All forms sent as requi... Ver mais

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Classificada 5 em 5 estrelas

During the Covid -19 pandemic we sold our home in France. We could not travel from the United States to France to collect our personal items, pack them and arrange for shipping to the United States.... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

needed to send some family items from my home in france to my daughter in Australia. The whole experience was extremely professional , fragile items arrived in Sydney on schedule and with no damage. M... Ver mais

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Informações sobre a empresa

  1. Empresa de transporte marítimo
  2. Transporte e armazenamento de móveis
  3. Empresa de mudanças

Escrito pela empresa

We are an International Removals or Moving Company with services for both International Removals and European Removals offering Moving Services and International Shipping for private clients and employees who are relocating offering competitive removals quotes with an excellent service level and customer service so if you are moving abroad or indeed returning to the UK we are able to offer you a door to door home moving service with excellent service and at affordable prices, we also offer a full packing service, insurance products and optional foreign currency service via our partner


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4,4

Excelente

TrustScore: 4.5 em 5

149 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,4

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(149)

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Classificada 5 em 5 estrelas

Smooth delivery from London to Madrid

We booked Universal Removals for our move from London to Madrid, and are extremely happy with the service they provided. Price was very, very competitive, and excellent service. The furniture was picked very fast and with good care. It was then delivered very fast: even before the deadline initially set! They used a small truck, so no parking issues, and no hidden extra cost. The document was very clear and detailled, and they just delivered. Would very much recommend them again.

14 de fevereiro de 2019
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Resposta da Universal Removals

Dear Jean many thanks for your kind comments regarding your recent House Move from London to Spain it was a pleasure doing business with you kind regards Universal Removals

Classificada 5 em 5 estrelas

Excellent service

Excellent service. Our furniture was carefully packed, stored and delivered in a timely manner.

14 de fevereiro de 2019
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Dear Manuela many thanks for your kind comments regarding your recent House Move from London to Madrid Spain regards Universal Removals

Classificada 5 em 5 estrelas

Reliable, good communication, happy customer

Having your stuff moved from one country to another is a stressful process, but I would happily recommend Universal Removals.

Communication was good, Nigel was happy to talk through any questions and worries that I had, and explained all the different options regarding cost etc.

My things arrived in condition, and whilst the guy who delivered my things didn't speak much english (so there was a bit of pointing and gesturing to where I wanted my things to go etc) he was super friendly.

9 de fevereiro de 2019
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Resposta da Universal Removals

Dear Chelsea many thanks for your kind comments regarding your recent House Move from the Hague Netherlands to Kent UK using the Dedicated 24 Hour Express Luton Van Service regards Universal Removals

Classificada 4 em 5 estrelas

Based in the UK

Based in the UK, it provides a prompt and efficient service. Does a great assessment using facetime and then quickly (and accurately) assesses your shipment needs. Like most companies, they outsource with other companies and then that depends on how good they really are. However Nigel, who coordinates the move, was excellent. Prompt response, answers to things unknown, transparent and honest. Shipment arrived finally after 3 months (standard amount of time for shipping). The big selling point for me is that although he never did a move to what I am, he followed due diligence to get the answers and made it happen. I would definitely use this company again.

9 de fevereiro de 2019
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Dear Winston many thanks for your kind comments regarding your recent Partial House Move from San Sebastien Spain to Bangkok Thailand regards Universal Removals

Classificada 5 em 5 estrelas

Excellent service from start to finish

Excellent service from start to finish. Kept in contact every step of the way. Would highly recommend to anyone who is looking to move anywhere home or abroad.

8 de fevereiro de 2019
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Dear Sharon/Steve many thanks for your kind comments regarding your recent Partial House Move from Nottingham to Benidorm Spain regards Universal Removals

Classificada 5 em 5 estrelas

Move from London to Lisbon

Move from London to Lisbon
I have to say we probably threw every complication we could at Universal Removers - not knowing where we were moving to, how long we wanted storage, what floor our new apartment was and the final "need council/police" approval for an exact date.

Universal somehow navigated through all our obstacles and managed to deliver everything successfully!

many thanks to all involved.

7 de fevereiro de 2019
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Dear Ian many thanks for your kind comments regarding your recent Partial House Move from London to Lisbon Portugal regards Universal Removals

Classificada 5 em 5 estrelas

5 star company

Staff are very helpful and friendly, I would have no problems recommending this company to anyone in the future

28 de janeiro de 2019
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Dear Moira many thanks for your kind comments regarding your recent house move from Moraira Alicante Spain to Glasgow regards Universal Removals

Classificada 5 em 5 estrelas

fast and friendly service

3 de janeiro de 2019
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Dear Caroline many thanks for your kind comments regarding your recent 2 Bed House Move using our Express Luton Van Service from Aberystwyth GB to 9854 Maltaberg Austria regards Universal Removals

Classificada 1 em 5 estrelas

VERY BAD EXPERIENCE

VERY BAD EXPERIENCE
an amazing team but a dishonest chief.
We have to pay Three hundreds more than forecasted because the company has forecasted a very BIG BIG truck despite the narrow access to our house.!!! We had warned the company by email....
It was a very and awful removal...
BAD EXPERIENCE

28 de dezembro de 2018
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Resposta da Universal Removals

Hello thanks for the review you mention that the service done by our company was carried out by an amazing team it was collected and delivered on time and in fact within 4 days of collection therefore being an express service which we did for our standard price. The only issue you had was because you didn't understand the terms and conditions of the contract of your removals written on the original quote also on the booking form and on the Invoice which all stated very clearly "Difficult Access - Any costs incurred for difficult access issues will be billed at cost" and refers to our normal trading terms and conditions which are industry standard.

Your move was 48 cubic meters a typical large 5 bedroom house move, certainly not a small move which can be done on a small truck. You did not inform us at the time of quoting or booking that there was an access problem at the delivery address and we did not have the delivery address to check for access issues when we originally quoted, once we had the delivery address only a few days before the delivery we looked at the access on google maps and it seemed okay but what we could not have foreseen was the number of parked cars on both sides of the street which made it impossible for a large removals truck carrying 48 cubic meters to get down the street. Simply a situation of pure physics .

You cannot fit 48 cubic meters - a 5 bed house move onto a small van ! Therefore we had to hire a transit van locally at short notice and had to tranship the whole shipment from the large removals truck onto the transit van which took several hours and 4 loads in the transit van we still managed to unload everything on the agreed delivery date - £300 pounds extra is under the circumstances quite reasonable.

Had we known in advance of this issue we could have planned for this however the extra cost would still apply. Again I refer to our industry standard terms and conditions which you had in writing from the beginning. I can provide copies if required Yours Sincerely Universal Removals

Classificada 5 em 5 estrelas

UK to USA

I moved from the UK to Florida at the end of October and my boxes arrived today (17th December), much quicker than I'd expected

Universal Removals were very helpful and professional, and gave me all the forms and such needed to clear customs (which went through with no problem) and answered any queries I had promptly. Their service was also very affordable, no hidden or extra charges, and their online payment system allowed me to pay in stages and was very easy to use.
On the day, the driver turned up on time and loaded everything onto the van very quickly and everything is still in great condition after travelling 4000+ miles. Thank you to everyone involved!

17 de dezembro de 2018
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Dear Brandon many thanks for your kind comments regarding your recent house move from Doncaster GB to Florida USA regards Universal Removals

Classificada 5 em 5 estrelas

A First Class professional service

A First Class professional service at a very cost effective price, I would have no hesitation in recommending them to anyone.

26 de novembro de 2018
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Dear Julian many thanks for your kind comments regarding your recent move from Hamburg Germany to Ipswich for 14m3 regards Universal Removals

Classificada 5 em 5 estrelas

Highly recommended - fantastic service.

We had a frustrating experience trying to get reliable quotes and communication about moving our house from Canada to Paris from at least a dozen other companies.

Universal got back to us very quickly, their quote was reasonable (and accurate in the end as we weren't charged any extra and fits exactly in the storage container we had arranged in France). Nigel was super pleasant, on top of communication between us and the various teams responsible, which is really half the battle with these types of things that are handled at a distance.

Our stuff arrived well packed, in perfect shape and well packed into the storage locker.

Thanks to all the teams involved, you made a considerably stressful experience much less so :)

5 de novembro de 2018
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Dear AJA many thanks for your kind comments regarding your recent move from Canada to France regards Universal Removals

Classificada 5 em 5 estrelas

Brilliant and Fantastic company!!!

I would recommend this company to everyone who are moving they are professional and very helpful. I was struggling to get removals from France to Spain and had had a quote from universal Removals but had not responded to the quote. Consequently about a week before I was due to move I rang Nigel and asked him if it was still possible to move me. Nigel worked really hard to get me a removals van and man for the date I asked even when the move was on a Sunday. Excellent service. Thank you Nigel and team!!!

31 de outubro de 2018
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Dear Linda many thanks for your kind comments regarding your recent move regards Universal Removals

Classificada 5 em 5 estrelas

Excellent service from beginning to end

Excellent service from beginning to end! The moving teams were really professional and really nice guys. I will definitely recommend Universal Removals to friends and will have no hesitation in using them again myself. Highly recommend!
Thanks all

26 de outubro de 2018
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Dear Ben many thanks for your kind comments regarding your recent 3 bed house move from Bristol to Almeria Spain regards Universal Removals

Classificada 5 em 5 estrelas

Excellent service.

Excellent service.. Booking process and pick up very straightforward.
A little delivery problem as we were sending to France.. Driver was charming but spoke virtually no English or French and didn’t appear to have GPS that could locate our house..
We eventually went and found him parked in the local village square and directed him to the house.. It was not a problem and he used his initiative to phone us and make a meeting point.. very pleased with the speed and efficiency and will use again..

24 de outubro de 2018
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Resposta da Universal Removals

Dear Beverley many thanks for your kind comments regarding your recent small move from Surrey to France using the Express Man and Van 24 Hour Delivery Service regards Universal Removals

Classificada 5 em 5 estrelas

First class company

First class company, very easy to deal with and the price was very good to include storage which was longer than planned. Nigel organised the collection & delivery with our recent move from France to UK perfectly and was able to change dates as needed. Mick & Tony at the France end worked hard in 35 degree heat and packed everything with care, no damage or breakages.
6 sugars Mick & mate were as good at the UK end.

Full marks all round

22 de outubro de 2018
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Dear Ray many thanks for your kind comments regarding your recent 3 bed house move from 24490 La Roche France to Northants England regards Universal Removals

Classificada 5 em 5 estrelas

Use Universal, definitely.

Really nice to deal with, competitively-priced, plus a great service. The movers were brilliant and all my things arrived in perfect condition to Spain from London - something I didn't expect. Use Universal, definitely.

18 de outubro de 2018
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Dear Jo many thanks for your comments regarding your move from London to Cabo 25794 Andalucia Spain of 16 cubic meters regards Universal Removals

Classificada 5 em 5 estrelas

Great service and communication

Great service and communication. Highly recommended.

17 de outubro de 2018
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Resposta da Universal Removals

Dear Richard many thanks for your comments regarding your move from Harwich Essex UK to Benissa Alicante Spain of 4 cubic meters regards Universal Removals

Classificada 5 em 5 estrelas

Great service

Great service, our boxes arrived in the UK from Germany very quickly in perfect condition. Would recommend.

17 de outubro de 2018
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Dear Georgie many thanks for your comments regarding your small personal effects move from Berlin Germany to Ipswich Suffolk regards Universal Removals

Classificada 5 em 5 estrelas

I chose Universal removals for my…

I chose Universal removals for my International shipment from France to USA because they had a very competitive quote, were extremely responsive to the quote and have been extremely responsive at all points. The actual packing was carried out to a very high standard and made my life a great deal easier. I would have no hesitation in recommending Universal Removals.

17 de outubro de 2018
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Dear Geri many thanks for your comments regarding your 20 Foot Container Move from Normandie France to Charleston USA regards Universal Removals

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