Emailed support when having a problem getting their SmartDNS to work on my PC. Daniella replied very quickly and gave me very clear instructions on how to resolve it. Great service.
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Leia as opiniões dos outros
Having been long term customer’s we recently had a little blip with our service. After contacting Unlocator via the chat service Mallik responded to us and guided us through first steps to get reinsta... Ver mais
A empresa respondeu
I’ve been using Unlocator for a year now, purchase they’re 2 year special. They have a simple UI interface and are prompt with supporting their users with trouble shooting any issues in an efficient a... Ver mais
A empresa respondeu
Good looking, polite, fast, super reliable. I use this service now several years and I can‘t see no end. Whether at home for your favorite shows from abroad or for safety issues during a trip. Whether... Ver mais
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Informações sobre a empresa
Informação fornecida por diversas fontes externas
World Class VPN and Smart DNS provider. Our service allows you to surf the Internet in privacy with military grade security. Unblock streaming services and use the Internet without borders.
Informações de contacto
Hammerensgade, 1267, Copenhagen, Dinamarca
- info@unlocator.com
- unlocator.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
As pessoas também visitaram
Really poor as time is important and…
Really poor as time is important and their time is not for customer requirements. Suggest stay away
Thank you
Thank you, it works very good and the team turn back quickly and effiviently, good!
Fast and effective support
Emailed support when having a problem getting their SmartDNS to work on my PC. Daniella replied very quickly and gave me very clear instructions on how to resolve it. Great service.
Scam text to scam threat to money grab TP not real review site
Got a text notice my cellphone bill payment was not working. After selecting Securewarrning.com on the text it sent me to /silverrharbor.com and gave a 52 minute countdown, threatening shutdown and a $199.95 reconnect fee. This notice sent me to unlocator.com with a VPN deal.
To complete the stupidity, trustpilot (TP) is the choice offered to confirm unlicator is valid. TP is no better than the 3 previous sites.
Yes, total waste of time, put same effort in honest work.
When it works it is great, but…
When it works it is great! But I find it oddly buggy and unstable. No pattern but sometimes it just doesn’t work and you have to play around with it - restart, sign-out and in again, etc. Annoying when comparing this app’s stability with so many others that just work every time!
Unlocator is the 'Go To' for a VPN Service.
Unlocator's programming is easy to use and the Customer Service is outstanding. I would recommend them as the 'go to' if you are looking for a VPN service.
Exceptional support team
I’m having a problem getting my Mac connected to Unlocator (no problem at all with my iPhone or laptop) and Malik and support team are showing great patience and advice. We’re getting there! I thought they might be getting sick of me. But no!
Unlocator staff always responds quickly…
Unlocator staff always responds quickly and they keep on it until the issue is resolved. So grateful for their help after many years.
Using for years, HIGHLY Recommend
I have been using this service for years. I HIGHLY recommend it! There are unavoidable disruptions due to the nature of the service, but they are always rectified quickly and customer support is great. If you are looking for this type of service, this is the most reliable available.
Great Service
Great app with amazing, prompt and quality customer service. I have been with them for years and I have enjoyed the ride.
I've been using Unlocator for a while…
I've been using Unlocator for a while now and am extremely satisfied. The setup was super easy, even for someone like me who is not tech-savvy.
If something doesn't work, which has only happened once so far, you get a qualified response within a few hours.
Great service
Have been very happy with the service I’ve had over the years!
Easy yet powerful.
Have used Unlocator DNS service for years now and because of personal reasons, I decided to use their VPN service as well, everything with UnLocator is easy and seamless.
Consistently unable to view standard danish TV
1. good customer service / polite and helpful
2. important thing = tv2.dk and dr1.dk cannot be viewed outside of danmark.
in the UK i try to load these pages, and nothing. they do not load. on ANY browser, tried all 4 main browsers.
i reported this months ago, they said ' we are fixing this '
still happening
3. i hope they fix this continuing issue.
Hapi
100% Reliable and functional. I'll be back here when I will need it again and will not even try another similar application. Thank you.
Attractive price and perfect functionality
Having considered several DNS service options, I chose Unlocator based on reviews, price and clear user interface. So far the service has performed perfectly on 3 devices without fail or any sign of buffering.
Quick and helpful service
I have received quick and helpful service several times during my 5 years subscription. I can recommend Unlocator!
Excellent support
I wasn't expecting much of a response when I initially contacted support over a particular site not working when using a free trial but I was very pleasantly surprised with how helpful and determined their support staff were to resolve my problem. I'm now subscribed and very happy with the experience I had.
Disappointing after years of loyalty
I’ve been a loyal Unlocator customer since 2018, but the service quality has really declined. Despite following all long winded instructions, it stopped working properly and caused issues across my devices.
Customer support was unhelpful and rigid and refused to offer even a partial refund as a commercial gesture despite years of loyalty and repeated problems. I’ve since switched to another VPN that worked instantly.i think that sadly Unlocator has now just fallen behind its competitors
Very disappointing experience and poor customer care.
I paid upfront for a year of services that I’m not able to use, that is false advertising
Helpful as ever
Helpful as ever. Reassuring and a just plain nice group of people.

Resposta da Unlocator
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