Emailed support when having a problem getting their SmartDNS to work on my PC. Daniella replied very quickly and gave me very clear instructions on how to resolve it. Great service.
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Having been long term customer’s we recently had a little blip with our service. After contacting Unlocator via the chat service Mallik responded to us and guided us through first steps to get reinsta... Ver mais
A empresa respondeu
I’ve been using Unlocator for a year now, purchase they’re 2 year special. They have a simple UI interface and are prompt with supporting their users with trouble shooting any issues in an efficient a... Ver mais
A empresa respondeu
Good looking, polite, fast, super reliable. I use this service now several years and I can‘t see no end. Whether at home for your favorite shows from abroad or for safety issues during a trip. Whether... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
World Class VPN and Smart DNS provider. Our service allows you to surf the Internet in privacy with military grade security. Unblock streaming services and use the Internet without borders.
Informações de contacto
Hammerensgade, 1267, Copenhagen, Dinamarca
- info@unlocator.com
- unlocator.com
4,4
Excelente
1 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
As pessoas também visitaram
The team is a pleasure to deal with
The team is a pleasure to deal with. When something is not working all it takes is an email and when humanly possible it’s fixed the same day. Furthermore they are one of the few dns providers that works with South African apps such as DSTV as well as Showmax. Kudus to the team.
24 de setembro de 2025
Opinião espontânea
Resposta da Unlocator
Hi there,
Thank you for your good review, we appreciate it a lot!
If you need any assistance with our service, please don't hesitate to contact us at support@unlocator.com
Have been using Unlocator for years to…
Have been using Unlocator for years to watch blacked out baseball games. Works well, simple to setup and great customer support.
10 de setembro de 2025
Opinião espontânea
Resposta da Unlocator
Hi there,
Thank you for your good review, we appreciate it a lot!
If you need any assistance with our service, please don't hesitate to contact us at support@unlocator.com
Resposta da Unlocator
Hi there,
Thank you for your good review, we appreciate it a lot!
If you need any assistance with our service, please don't hesitate to contact us at support@unlocator.com
Keen user of the DNS service
I have been a keen user of the DNS service for many years. The only trouble has generally been from my side. The help desk has always quickly sorted out my.blunders. Full hearted praise for Unlocator.
29 de agosto de 2025
Opinião espontânea
Resposta da Unlocator
Hi there,
Thank you for your good review, we appreciate it a lot!
If you need any assistance with our service, please don't hesitate to contact us at support@unlocator.com
Once i hade worked through the…
Once i hade worked through the signing-up routine, unlocator worked smoothly and I can look att future programs att my demand. Super!
22 de julho de 2025
Opinião espontânea
Resposta da Unlocator
Hi there,
Thank you for your good review, we appreciate it a lot!
If you need any assistance with our service, please don't hesitate to contact us at support@unlocator.com
Quick response from customer service…
Quick response from customer service when I had a small issue. Issue was resolved within a couple hours. Website is easy to understand and use!
15 de julho de 2025
Opinião espontânea
Resposta da Unlocator
Hi there,
We are glad to hear that you are satisfied with our service and support! If you need any assistance with our service, please don't hesitate to contact us at support@unlocator.com
Issues are rare
Extremely rare to have an issue and even if I do they respond in a flash and sort the issue with little to no down time.
7 de julho de 2025
Opinião espontânea
Resposta da Unlocator
Hi there,
We are glad to hear that you are satisfied with our service and support! If you need any assistance with our service, please don't hesitate to contact us at support@unlocator.com
very responsive and helpful
very responsive and helpful. Solved my issues very speedily
7 de julho de 2025
Opinião espontânea
Resposta da Unlocator
Hi there,
We are glad to hear that you are satisfied with our service and support! If you need any assistance with our service, please don't hesitate to contact us at support@unlocator.com
Unlocator always respond very quickly…
Unlocator always respond very quickly to find the solution to my problems/ queries.
A very helpful company! 😃
2 de julho de 2025
Opinião espontânea
Resposta da Unlocator
Hi there,
We are glad to hear that you are satisfied with our service and support! If you need any assistance with our service, please don't hesitate to contact us at support@unlocator.com
Excellent customer support
29 de junho de 2025
Opinião espontânea
Resposta da Unlocator
Hi there,
We are glad to hear that you are satisfied with our service and support! If you need any assistance with our service, please don't hesitate to contact us at support@unlocator.com
Excellent support
I've been a customer for 2 years. The support is excellent and very happy to help.
25 de junho de 2025
Opinião espontânea
Resposta da Unlocator
Hi there,
We are glad to hear that you are satisfied with our service and support! If you need any assistance with our service, please don't hesitate to contact us at support@unlocator.com
I have been using unlocator since 2017…
I have been using unlocator since 2017 and the reason for still using it is that it is a very good vpn and their support is second to none. I have recently contacted their support because I had an issue with the geoblocking of some channels, and they responded swiftly and solved the problem. Thumbs up.
21 de maio de 2025
Opinião espontânea
Resposta da Unlocator
Hi there,
We are glad to hear that you are satisfied with our service and support! If you need any assistance with our service, please don't hesitate to contact us at support@unlocator.com
Det er godt nok en skuffende oplevelse
Det er godt nok en skuffende oplevelse, Fals. Havde forventet bedre. Meget bedre.
Virker ikke på mit Sony Bravia Android TV. Stopper forbindelsen fuldstændig. Support er elendig.
Har desuden prøvet et hav af opsætninger på min desktop PC for at få det til at fungere med DR TV, men det virker ikke. Som i, slet ikke. Dansk biks, men nej, du kan ikke se dansk TV. Alle andre (ikke-danske) VPN'er fungerer fint.
Betalte desværre for 2 år forud...
17 de maio de 2025
Opinião espontânea
Resposta da Unlocator
Hi there,
We are very sorry to hear about these issues!
Please contact us again at support@unlocator.com so we can further look into the issue.
I had Unlocator for the past 4 years…
I had Unlocator for the past 4 years and it worked very well. I also recently reached out to customer service and they exceeded my expectations!
18 de abril de 2025
Opinião espontânea
Resposta da Unlocator
Hi there,
We are glad to hear that our service is meeting your needs! If you need any assistance with our service, please don't hesitate to contact us at support@unlocator.com
Dårlig service 🙄
Har forgæves forsøgt at opsige mit abonnement, men kan ikke logge på pga gammel mailadresse. Er I øvrigt trukket for abonnementet 2 gange med få dages mellemrum. Mailhenvendelser bliver besvaret på engelsk og er i øvrigt ubrugelige. Savner kompetent tlf service.
15 de abril de 2025
Opinião espontânea
Resposta da Unlocator
Hello there,
We are very sorry to hear about these issues!
Please contact us at support@unlocator.com and our support agents will make sure to help you solve these issues as soon as possible.
Many years of uninterrupted service
Been an Unlocator customer for many years now. Not once have I had an issue with them (oops, hope I haven’t spoken too soon :). Having said that, I’ve just renewed for another two years and I highly recommend you do too.
9 de abril de 2025
Opinião espontânea
Resposta da Unlocator
Hi there,
We are glad to hear that our service is meeting your needs! If you need any assistance with our service, please don't hesitate to contact us at support@unlocator.com
Great service that cuts through the MLB…
Great service that cuts through the MLB blackouts. That’s all I use it for and it works.
6 de abril de 2025
Opinião espontânea
Resposta da Unlocator
Hi there,
We are glad to hear that our service is meeting your needs! If you need any assistance with our service, please don't hesitate to contact us at support@unlocator.com
Prompt and concise response to my…
Prompt and concise response to my problem
4 de abril de 2025
Opinião espontânea
Resposta da Unlocator
Hi there.
Thank you for the good review, we appreciate it a lot! If you need any assistance with our service, please don't hesitate to contact us at support@unlocator.com
Quick and helpful customer service
Quick and helpful customer service. Works as described. Refunded my accidental auto renewal. A+
30 de março de 2025
Opinião espontânea
Resposta da Unlocator
Hi there,
Thank you for the good review, we appreciate it a lot! If you need any assistance with our service, please don't hesitate to contact us at support@unlocator.com
Reliable and always available to help
I've successfully used their DNS service for several years. The customer service response is prompt. Highly recommend.
29 de março de 2025
Opinião espontânea
Resposta da Unlocator
Hi there,
We are glad to hear that you're satisfied with our service and our support team! If you need any further assistance with our service please don't hesitate to contact us again at support@unlocator.com
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.