5 star service from harry at Unum dental . This is the second experience ive had with the company and just great overall service . Right from the start of the call Harry was so pleasant he is fantast... Ver mais
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Leia as opiniões dos outros
recently visited my local dentist and afterwards made my claim through the portal. The process was very easy and I was promised claim would be reviewed within 10 days. This was surpassed as my claim w... Ver mais
The worst help for an oncology patient! Waiting more than a month to determine the status of my claim. How is a man who has received the worst possible diagnosis of his life supposed to live and reco... Ver mais
Possibly the worse GPs I have ever met on my life. Completely lacking in empathy, spend more time discussing your payment options then they do actually trying to help people. They can't even diag... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We’re a leading employee benefits provider that offers expert health and wellbeing support alongside financial protection through the workplace.
Informações de contacto
Reino Unido
- unum.co.uk
4,0
Bom
821 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Não respondeu a opiniões negativas
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Clear guides on claiming
Clear guides on claiming, acknowledgement of claim and swift resolution.
12 de fevereiro de 2024
Unum - Would recommend
Been a Unum UK customer for a year now/ Customer support has been very helpful when I've needed to speak to them. All claims to date have been approved without quibble. All good so far!
14 de fevereiro de 2024
Very helpful
Very helpful , very quick in responding to my claim.
Money paid into my account swiftly.
7 de fevereiro de 2024
Unnecessary delay in processing my claim
1 de dezembro de 2023
Resposta da Unum UK
Hello,
We're sorry to hear you had difficulties with our claims process and are concerned to learn about it as our records show that your most recent claim was paid promptly.
Given this, we'd really like to understand what happened in this case and so will need to find out more. There's a mobile number on file for you and one of our team members would like to reach out to discuss this with you.
It would help us get to the bottom of this and hopefully resolve any outstanding issues swiftly.
Many thanks,
The Unum Team
Excellent service
User-friendly website, simple process to submit claims and payouts are efficient. Would recommend :)
23 de janeiro de 2024
Easy to use system
29 de janeiro de 2024
I was marked down for splitting out my…
I was marked down for splitting out my treatment
25 de janeiro de 2024
Quick and easy claims process
Quick and easy claims process - prompt reimbursement
25 de janeiro de 2024
Quick and effective response system…
Quick and effective response system easy to use
24 de janeiro de 2024
Quick easy process
12 de janeiro de 2024
So simple and very quick service…
So simple and very quick service provided.
So happy thank you
15 de janeiro de 2024
Absolutely worth it
1 de janeiro de 2024
Asked to return funds
Asking to return funds and not following the policy for adding dependents
12 de janeiro de 2024
Resposta da Unum UK
Thank you for getting in touch. We’re sorry to hear that you are disappointed in our Dental policy.
We've taken a look into this for you and the email we sent you on 12/1/2024 requesting the funds back had an explanation as to why we are doing so.
If you'd like to learn more or need any further support, please let us know by replying to the email we sent and our team will do their best to help you.
Many thanks,
The Unum Team
Quick decision on Claims and prompt payment
Ease of compiling the claim and the prompt response
2 de janeiro de 2024
Easy to claim and paid out quickly
2 de janeiro de 2024
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