Received an email with info about shampoos and one of them sounded like exactly what I was after so I gave it a go and I am very pleased with it! It’s worked exactly as described. Love the clean ingre... Ver mais
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A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Revitalise, regenerate and reinvigorate your body and skin with our hand picked ranges of totally organic cosmetics and skin care products. No animal testing.
Informações de contacto
Unit 4 Hollybrook Road Ind Est, SO16 6RB, Southampton, Reino Unido
- 03301359544
- info@uorganic.co.uk
- uorganic.co.uk
4,5
Excelente
710 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 71% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da UOrganic
Hi Janis
I'm very sorry to hear you have not received your order. I can see you ordered on Sunday 25th May and it was dispatched on the 26th May via Royal Mail.
The tracking looks like it has been making it's way through the Scottish sorting offices but may have been misrouted along the way.
We will reach out to you via email to assist you further with this.
Please always keep in mind we have an excellent customer support team that can help you in these situations and hopefully avoid the need for you to reach straight for the 1 star review option :-)
Kind regards
UOrganic Team
swift delivery and nice to receive…
swift delivery and nice to receive samples to try
27 de abril de 2026
Great products
My products arrived quickly and were packaged well. It’s great to be able to buy organic products at a competitive price. I also enjoyed my free samples to try , and ended up ordering again . Thank you Uorganic .
30 de março de 2026
Poor customer service
I paid for guaranteed delivery the next day as I needed the item for a trip. It didn't arrive. A few days later I wrote to ask what was happening. I was told the post office had lost the parcel and they sent me a replacement that arrived the next day. After a further letter from me asking how they planned to compensate me they refunded the £3.50 extra charge for next day delivery. I wrote back to say this did not adress the inconvenience of not receiving the item in time for my trip which is why I ordered from them in the first place. They wrote back and basically said hard luck, things go wrong; the message was rude and exhibited very poor customer service. I will not use them again
2 de março de 2026
Fast efficient delivery
Huge variety of products, easy to order and delivery was quick. Also very happy with discount on top brands.
24 de fevereiro de 2026
Great product
24 de fevereiro de 2026
UOrganic are great to buy from
UOrganic are great to buy from. Everything arrives on time, nicely packaged and with lovely samples included. Another nice touch is they always include a 5% discount on your next order
23 de fevereiro de 2026
Parcel delivered with care and on time
9 de fevereiro de 2026
quick delivery of a top class product
2 de fevereiro de 2026
The products are high quality and the…
The products are high quality and the service excellent
2 de dezembro de 2025
Like that the products are mainly organic
Confirmation of order with tracking number. However no tracking info received from royal mail or available when I queried it? Would be useful on confirmation of order if you stated may take up to 7 days for delivery, save me hassling you. Happy with the products but wish you woul display the barcode beside the product. I have an app where I can see the ingredients by scanning the barcode. As I am Extremely sensitive to certain ingredients it would save me purchasing where not appropriate for me, they just end up in the bin which is a shame.
2 de dezembro de 2025
The ladies I speak to are great
The ladies I speak to are great! It’s mostly Kim and Ash, they both are efficient, chatty and helpful.
Can’t fault them or their service, so will continue just as we are! 🤗
1 de dezembro de 2025
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