Upromise Opiniões 

Resposta da Upromise

15/07/2026

Hello,

Thank you for reaching out and sharing your feedback. We understand how disappointing it can be not to find restaurants in your area after such a long time.
- Restaurant availability depends on partnerships and location, and we are always working to expand our network.
- We truly appreciate your patience and will share your feedback with our team to help improve our service.

Thank you for your patience and understanding!

Resposta da Upromise

22/07/2026

Thank you for sharing your feedback. To deposit your cashback into your bank account, please review the linked accounts on your Upromise profile — including any 529 College Savings Plan account(s), Trump Account(s) (530A), student loan account(s), and/or checking/savings account(s). Make sure they are active, verified, and that all account information is accurate.

You can do this by going to the Profile page of your Upromise account and clicking the Manage link in the Linked Accounts section.

Additionally, please check the minimum transfer requirement listed on your Profile page. This is the amount of Earned Rewards you’ll need in your Upromise account before we attempt to automatically transfer your rewards during the next monthly transfer cycle.

If you need further assistance, please submit a ticket by visiting upromise.com/help, so our support team can securely guide you step‑by‑step.

We appreciate your patience and value your participation in the program.

Resposta da Upromise

15/07/2026

Thank you for taking the time to share this feedback. We’re sorry to hear you’ve been running into issues with Bonus rewards and survey access. That’s not the experience we want for our members.

Survey partners sometimes limit access based on device or browser settings, which can explain why they work on your iPad but not the website. We’d be happy to take a closer look and help get things working consistently again.

Please reach out through your account’s Activity Ledger so our team can review the specific rewards and surveys that didn’t credit properly. We appreciate your patience and your continued participation.

Resposta da Upromise

15/07/2026

Thank you for sharing your feedback. We’re sorry to hear that the shopping experience has felt frustrating — that’s not what we want for our members.

To clarify, all shopping partners shown on Upromise are available to all members, and we display the same merchants and rewards to everyone. Rewards are not limited only to “new” customers.

We know navigating offers can sometimes feel complex, and partner promotions do change over time. Our goal is to make earning rewards as straightforward as possible, and your feedback helps us identify where improvements are needed.