Upromise Opiniões 

Resposta da Upromise

15/07/2026

Thank you for sharing this detailed feedback — we’re truly sorry for the frustration you’ve been experiencing. Surveys and Bonus offers should work smoothly, and we understand how discouraging it is when things don’t credit the way they should.

1. Some survey partners may show a message indicating you’ve already participated if their system detects similar responses or prior attempts.
    
2. Surveys that remain stuck in “Started” typically mean the partner didn’t send a completion signal back to us, and we can review those when submitted through your Activity Ledger.
    
3. We’re concerned to hear you’re not receiving follow‑up communication — you should always get a response when a ticket is submitted correctly.
    
4. Delayed or missing credits are never the experience we want for our members, and we can investigate those individually.
    
5. Offer instructions should remain consistent, and if something changes mid‑offer, we want to know so we can escalate it.
    
6. We appreciate you pointing out the difficulty earning certain bonuses — your feedback helps us improve the offer mix and experience.
    

Please reach out through your Activity Ledger so our team can look directly at the specific surveys and offers that didn’t credit properly. We value your time, and we’re committed to making your experience better.

Resposta da Upromise

15/07/2026

Thank you for sharing your feedback. We understand the desire to speak with someone directly.

To ensure your account details remain secure, please reach out through your Activity Ledger or visit www.upromise.com/help. Our support team can review your concerns there and provide assistance.

We appreciate your understanding and value your participation in the program.

Resposta da Upromise

6/07/2026

Thank you so much for the review! We’re thrilled to hear you had such a great experience. Your support truly means a lot to us, and we’re grateful you took the time to share it. If there’s ever anything we can help with in the future, don’t hesitate to reach out. Thanks again!

Resposta da Upromise

4/07/2026

Thanks for the review! We’re glad to hear you’re enjoying the experience. We really appreciate you being a part of the community!

Resposta da Upromise

4/07/2026

Thanks for the review! We’re glad to hear you’re enjoying the experience. We really appreciate you being a part of the community!

Resposta da Upromise

4/07/2026

Thanks for the review! We’re glad to hear you’re enjoying the experience. We really appreciate you being a part of the community!

Resposta da Upromise

4/07/2026

Thanks for the review! We’re glad to hear you’re enjoying the experience. We really appreciate you being a part of the community!

Resposta da Upromise

6/07/2026

Thank you for taking the time to share such a thoughtful review. We’re glad to hear you enjoy earning money back for your kids and that you’ve been with Upromise for a long time — we truly appreciate your loyalty.

We also understand the frustrations you mentioned. Survey screenings can take time, and not qualifying can feel discouraging. Those screenings are handled by our survey partners, and they determine eligibility based on their survey matching process. If a survey crashes or fails to credit, our team can look into it through upromise.com/help

Regarding shopping, all earnings must come through confirmed offer tracking. If an activity doesn’t pick up, it usually means the partner didn’t send back a tracking signal. Using the link each time is the best way to ensure your purchases track correctly — and we know it’s easy to forget.

Thank you again for sharing your experience — both the good and the challenging. Feedback like yours helps us continue improving the program for long‑time members like you.

Resposta da Upromise

4/07/2026

Thanks for the review! We’re glad to hear you’re enjoying the experience. We really appreciate you being a part of the community!