Upvolt Energy Opiniões 

630
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I chose Upvolt because they were a local company with a good reputation.. And in this I was not disappointed. The whole experience of having my solar panels and battery fitted was interesting and ex... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I noticed a leak in the cupboard around our hot water tank. Upvolt Sussex sent an engineer out very quickly and discovered the expansion tank needed replacing. After the parts were ordered Keith came... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

I had my air source heat pump serviced and repaired by Mark. He arrived at the agreed time and carried out his tasks without delay leaving the area clean and tidy. The outside heat pump unit was also... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Keith came and serviced our Ashp today, made a few adjustments, noted that there needs to be more pipe lagging and loft insulation needs to be put back after installation. Great job.

A empresa respondeu

Informações sobre a empresa

  1. Fornecedor de equipamentos a energia solar
  2. Equipamentos e soluções de energia
  3. Fornecedor de energia renovável
  4. Empresa de energia solar
  5. Empreiteiro de energia solar
  6. Central de energia solar fotovoltaica

Escrito pela empresa

Upvolt helps homeowners take control of their energy with smart solar, battery storage and home energy management systems designed for your home. We know installing solar or upgrading your home energy system can feel confusing. There are lots of companies, lots of products, and it’s hard to know who to trust. The industry has become a race to the bottom in many places, with systems installed quickly and support disappearing afterwards. That’s not how we work. We provide a full end-to-end service, from system design and installation through to grid connection, monitoring and long-term support. Our goal isn’t just to install a system, it’s to build something that works for your home and continues working for years to come. Our regional teams bring over 15 years of experience in solar and home energy systems, combined with the support of a wider national network. This allows us to deliver high-quality installations while still providing local service and ongoing support. We believe homeowners should feel confident and informed when making decisions about their energy, not pressured or confused. That’s why we focus on honest advice, quality installations and long-term customer support. We’re not just here for the installation. We’re here for the life of your system.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

630 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 75% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(630)

101 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Still waiting MCS and completion documents

The initial conversations were great. Installation booked and sorted. Had a problem on the day with battery not communicating with inverter but I resolved that later and bird netting was forgotten but rectified before scaffolding went.

Received DNO a few weeks ago with installation backend of April. Since then I requested the completion documents and warranties as well as MCS certificate but I keep being told there’s a delay. We’re over 2 months after installation and not received them after sending payment after installation.

29 de abril de 2026
Opinião espontânea
logótipo da Upvolt Energy

Resposta da Upvolt Energy

Hi George, thank you for reaching out. We're sorry to hear about your experience.

We're glad our support team has already been in touch and are in discussions with you. If you need to get in touch for any other reason, please email us at support@upvolt-energy.com or call us on 020 4538 4142.

The Upvolt Team

Classificada 5 em 5 estrelas

Keith came to service our Mitsubishi…

Keith came to service our Mitsubishi heat pump and found a few items that needed to be fixed. He was very knowledgeable and professional. He said he will visit a few times at the start of winter to make sure all is running efficiently in real time. It was good to find a local engineer that will support as and when we need it. Highly recommended Keith.

25 de junho de 2026
Opinião espontânea
logótipo da Upvolt Energy

Resposta da Upvolt Energy

Hi Mike,

Thank you so much for the kind words! It's great to hear Keith's knowledge and professionalism allowed him to identify the issues and put a plan in place to make sure your system is running efficiently through the winter. We'll make sure Keith hears your lovely feedback.

If you ever have any questions about your system, we're always here.

The Upvolt Team

Classificada 5 em 5 estrelas

Full heating service

Full heating service done today.
As usual the service engineer was brilliant, always courteous ,very efficient and helpful if you have questions.

25 de junho de 2026
Opinião espontânea
logótipo da Upvolt Energy

Resposta da Upvolt Energy

Hi,

Thank you so much for the kind words! It's great to hear your heating service went well and that you were happy with our engineer.

It's great to have you as a customer.

The Upvolt Team

Classificada 5 em 5 estrelas

Keith came out to service our heat pump…

Keith came out to service our heat pump system. Keith was very knowledgeable and answered all of my questions.
He was very polite and respectful of my property .
We had to arrange another visit and Shontel was very helpful and organised the follow up visit with Keith once the parts were in.
They are worth their weight in gold ! X
Highly recommend this company.

24 de junho de 2026
Opinião espontânea
logótipo da Upvolt Energy

Resposta da Upvolt Energy

Hi Tracey,

Thank you so much for the kind words! It's great to hear Keith's knowledge and professionalism made such a positive impression. We aim to always provide consistent scheduling and support throughout the process, so we're pleased everything happened as expected. We'll make sure Keith and Shontel hear your lovely feedback.

The Upvolt Team

Classificada 5 em 5 estrelas

Keith was great

Keith was great. Serviced my heat pump and tuned it up to increase efficiency. Very helpful and polite. A credit to the company. Thank you

23 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Heat pump annual service

Keith arrived today to service my air source heat pump for the first time. He was helpful and efficient, and gave me useful advice on maintaining the pump. It's reassuring to know that Upvolt will be there to help if I ever need it.

22 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Shontel and Keith were brilliant today…

Shontel and Keith were brilliant today a credit to the company.
Shontel for arranging our repair at short notice and sourcing the part for our heat pump.
And Keith for carrying out the repair in a thorough and efficiant manner, explaining to me what he was doing in an easy to understand way.

18 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Je vous le conseil

Je vous le conseil , les conseiller sont à l’écoute et surtou compréhensible au situation du client FOURNISSEUR À RECOMMANDER

16 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

A professional and reliable company

The previous company that we used to service our air source heat pump and boiler ceased trading so I approached Upvolt. What a superb company. They dealt with my request promptly and efficiently. They were transparent about costs and they sent Keith. Keith is an excellent and experienced engineer who was very diligent in ensuring that our aging system was working well. He was courteous and explained everything in a non patronising way. He worked cleanly and efficiently.
I am happy to recommend .

10 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

We have used Upvolt for many years

We have used Upvolt for many years, installing our heating system in our self-build. We have always been impressed by the professional nature of the team from the office to the engineers. We now use Upvolt to continue the servicing on the ASHP system. Keith is always polite and efficient, leaving the workspace clean and tidy. Any work that needs done is always well explained.

5 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I very rarely give reviews, so sorry

I very rarely give reviews, so sorry, but their company email address bounced and phone number didn't go through. I was messaging after work at 5.30pm ish, but they didn't allow me to leave a message or send an email for them to receive tomorrow. Just seemed odd, so sorry if they're a nice company.

Also the only company that quoted me solar panels without offering to view my house in person, which made me nervous X

18 de maio de 2026
Opinião espontânea
logótipo da Upvolt Energy

Resposta da Upvolt Energy

Hi Rebecca, thank you for taking the time to leave a review. We’re sorry to hear you experienced difficulty getting through to us.

We’d like the opportunity to look into this properly. Our usual process involves providing an initial quote, followed by a full site visit and survey before any installation work is carried out, so we’d like to better understand what happened in your case.

Please contact our support team at support@upvolt-energy.com and we’ll be happy to investigate this further and respond directly.
Thank you again for bringing this to our attention.

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