I chose Upvolt because they were a local company with a good reputation.. And in this I was not disappointed. The whole experience of having my solar panels and battery fitted was interesting and ex... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I chose Upvolt because they were a local company with a good reputation.. And in this I was not disappointed. The whole experience of having my solar panels and battery fitted was interesting and ex... Ver mais
A empresa respondeu
I noticed a leak in the cupboard around our hot water tank. Upvolt Sussex sent an engineer out very quickly and discovered the expansion tank needed replacing. After the parts were ordered Keith came... Ver mais
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I had my air source heat pump serviced and repaired by Mark. He arrived at the agreed time and carried out his tasks without delay leaving the area clean and tidy. The outside heat pump unit was also... Ver mais
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Keith came and serviced our Ashp today, made a few adjustments, noted that there needs to be more pipe lagging and loft insulation needs to be put back after installation. Great job.
A empresa respondeu
Upvolt helps homeowners take control of their energy with smart solar, battery storage and home energy management systems designed for your home. We know installing solar or upgrading your home energy system can feel confusing. There are lots of companies, lots of products, and it’s hard to know who to trust. The industry has become a race to the bottom in many places, with systems installed quickly and support disappearing afterwards. That’s not how we work. We provide a full end-to-end service, from system design and installation through to grid connection, monitoring and long-term support. Our goal isn’t just to install a system, it’s to build something that works for your home and continues working for years to come. Our regional teams bring over 15 years of experience in solar and home energy systems, combined with the support of a wider national network. This allows us to deliver high-quality installations while still providing local service and ongoing support. We believe homeowners should feel confident and informed when making decisions about their energy, not pressured or confused. That’s why we focus on honest advice, quality installations and long-term customer support. We’re not just here for the installation. We’re here for the life of your system.
A2 Ropemaker Park, Hailsham, BN27 3GU , London, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 75% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
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Un grand merci à Mino pour son accueil exceptionnel !
Je tiens à laisser un avis très positif sur le service client d’Ohm Énergie, et en particulier sur Mino, qui m’a accueillie avec beaucoup de professionnalisme, de gentillesse et de clarté.
Il a pris le temps de répondre à toutes mes questions, avec une voix calme, rassurante, et surtout très humaine. Ça change tout ! On sent qu’il connaît son travail et qu’il aime aider.
➡️ Merci pour cet échange chaleureux.
➡️ Bravo à Ohm Énergie pour la qualité du service client.
➡️ Je recommande sans hésitation 🙏✨
Conseiller réactif et sympathique qui explique convenablement, je recommande
Super jamais déçus bien accompagné cliente depuis 2024 . Satisfaite
J'ai contacté Ohm énergie pour changer les détails de mon contrat et tout a été rapide et fluide, je recommande fortement !
Très bon pour mr Josselin qui m'a très bien renseigner et qui a eu beaucoup de patience merci
J était bien reçu c'était vraiment très professionnel merci beaucoup pour ce service parfait
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My charger not working properly sent them 60 to 70 emails to have it sorted they sent a engineer out to look at at and he said it's not working properly and you need a new one this have been going on for months i been telephone them they keep saying a manager will phone me back still waiting they are the worst customer service i deal with keep way from this company they are no good and I dont think they get better
User's recommendation: Keep away not a good company.

Resposta da Upvolt Energy
J'ai été satisfait de ma prise en charge, agent disponible et agréable, merci à Mino.
Prise en charge rapide, compréhensi on rapide et efficace de la conseillère
Meilleur je suis chez vous depuis 1 ans maintenant je suis très satisfaite de votre travail même les conseils très gentils vous êtes les meilleurs
C’est parfait, les personnes sont très sympathiques et agréable.
Merci à vonisoa pour ses compétences claires à m’accompagner . Belle journée.
Très bon renseignement téléphonique
OHM fitted our Heat pump 4 years ago and we have been delighted with the efficiency of the system and the excellent customer service.They have now competed 3 annual services and have always been efficient and helpful. The most recent service was completed this week and was comprehensive in both technical service and administration. 5 stars...
Phil

Resposta da Upvolt Energy
Cliente depuis 2023
Je suis très satisfaite du fournisseur Ohm Énergie
Jamais eu de souci à recommander
Mme Merghich
Apel telephonique très agréable très bonne explication
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