Jason was fantastic! I just bought my first bike and was struggling to find locking skewers that would fit it (the frame lacks the usual dropout notches). Jason called me back, calmed me down, and wal... Ver mais
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Leia as opiniões dos outros
Excellent customer service at Urban Bike Tech! There are times when questions regarding fit aren’t black and white as was my situation with seatpost and steering tube security locks. Not only was I p... Ver mais
The Urban Bike Tech team were awesome about recommending exactly the right pitlock for our two bikes. And when one of the locks had trouble due to the strange shape of my seat post, the team made the... Ver mais
Customer service has been amazing. They exchanged a couple rounds of emails to help make sure I ordered the correct skewers for my long-tail cargo bike that I modified to have a wider rear hub. Seri... Ver mais
Informações sobre a empresa
Escrito pela empresa
Your authorized North American Pitlock Dealer, proudly serving the United States and Canada since 2006. Find the right Pitlock products to fit your needs: locking skewers for bike wheels, Pitlocks for seatposts, topcap locks for forks, brakes security bolts, Pitstopper allen bolt plugs, Pitlock solid axle nuts, and more.
Informações de contacto
470 Schooleys Mnt Rd , Suite 194, 07840, Hackettstown, Estados Unidos da América
- (800) 704 - 8310
- info@urbanbiketech.com
- urbanbiketech.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great responsive communication and…
Great responsive communication and lightning quick shipping.
Thanks!
The response from Urban Bike Tech…
The response from Urban Bike Tech staffer Jason was fast and spot on with the details I needed
Had Pitlock on my Cannondale for 10…
Had Pitlock on my Cannondale for 10 years, ordered originally from Urban Bike Tech and I’m still getting maintenance/replacement parts from them.
Top shelf service to this day.
Really stand out customer service
Really stand out customer service. Jason made sure we got our order together, even though it had to come in a couple of places and a couple of locations, given how much we move around.
Thanks so much Jason!
Always great service
There was initially a mistake with my order but when I notified urban bike tech they went above and beyond to fix it for me as quickly as possible :)
No complaints!
No complaints. Product came quickly and as described. Will purchase with Urban Bike Tech again.
Fast shipping and no problems.
Quality German-made security products…
Quality German-made security products provided by Urban Bike Tech! I purchased a front tire skewer, seat post skewer and an assortment of other Allen bolt security sizes to protect my ebike high dollar accessories with. Jason was honest with his covid19 shipping timeline delays and delivered the products I purchased on time and well packaged as promised. I will definately purchase from Urban Bike Tech again myself and will highly recommend to others that I know about Pitlock products to purchase from Jason as well. Thank you so much UBT for helping secure my ebike investment dollars from any future theft.
RWR
Great communication and easy to use…
Great communication and easy to use website!
Great service and product
Great service and product. Highly appreciated and recommended.
Urban Bike Tech's is super responsive…
Urban Bike Tech's is super responsive and very helpful. It's great to be able to buy specific parts and for a business to be so focused. Kudos.
I highly recommend urban bike for…
I highly recommend urban bike for quality bike parts. Here I found a pitlock replacement part 15 years after I bought the original system at a very reasonable price. Brilliant!
Super fast and like $30 cheaper than…
Super fast and like $30 cheaper than overpriced SF bike shops. Thank you so much.
Order ran into covid and customs…
Order ran into covid and customs delays, but Jason was very diligent and responsive about communication. Great customer service.
Top notch customer service
Jason was fantastic! I just bought my first bike and was struggling to find locking skewers that would fit it (the frame lacks the usual dropout notches). Jason called me back, calmed me down, and walked me through my options - and he was exceedingly warm and friendly despite me being an obviously flustered bike-newbie. I'm grateful he took the time to understand my concerns, and his good attitude made my morning!
UBT is Great
I got speedy and helpful responses to my questions and instant service! I am very impressed with Urban Bike Tech!
Shipped and arrived quickly!
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