Recently bought a pair a of silver mirror polarised RB3025 aviators. There was a tiny manufacturing flaw in one of the lenses though so I contacted CS and to cut a long story short; they replaced... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I placed an order on the 20th August for a pre order sunglasses with roughly estimated delivery of 6-10 days. I have received the sunglasses today on the 15th sept, even though it took a while i can't... Ver mais
A empresa respondeu
Ordered a pair of Ray-Ban Jackie Ohh II, sourced from Urban Sunglasses at an excellent price in comparison to other sites. Very prompt postage and well packaged. Glasses are perfect. Absolutely del... Ver mais
A empresa respondeu
I Bought some sunglasses for my partners birthday, they came quicky after ordering, unfortunately they were not her style, i contacted the urban sunglasses service team and they were excellant at so... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Urban Sunglasses, supported by a holding company active in the eyewear industry since 1988, strives to connect consumers with high-quality products. As a retailer of luxury sunglasses, Urban Sunglasses operates a vast network of suppliers and sales outlets across numerous countries worldwide. The company leverages its extensive experience in e-commerce and the eyewear sector to offer customers globally renowned brands, crafting a product and marketing strategy that aligns with contemporary dynamics.
Informações de contacto
22 Lintons Lane, KT17 1DD, Epsom, Reino Unido
- (+44) 740 568 59 06
- info@urbansunglasses.co.uk
- urbansunglasses.co.uk
4,6
Excelente
210 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 64% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da URBAN SUNGLASSES
Hi Dear Adina,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Well recently i bought rayban…
Well recently i bought rayban sunglasses through by urban sunglasses and my experience was very good and sunglasses
Was very amazing and also i was referenced to my friend to buy there sunglasses because they providing original sunglasses as per cheap rates for original stores and also i’m very i got that glasses at cheap price thank you so much to urban sunglasses
29 de maio de 2026
Resposta da URBAN SUNGLASSES
Hi Dear Sanjay,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Fast services
Fast services, so pleased with my sunglasses great price … thank you ☺️
28 de maio de 2026
Resposta da URBAN SUNGLASSES
Hi Dear Alana,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Resposta da URBAN SUNGLASSES
Hi Dear Adeola,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Excellent customer service
After an unpromising start where I received my sunglasses in the wrong case, the customer service was superb! Very quick to communicate and take remedial action quite possibly the best customer service Ive ever had from an online retailer.
3 de junho de 2026
Resposta da URBAN SUNGLASSES
Hi Dear Dawn,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
I have received my order
I have received my order. I was a bit disappointed that when i placed my order there was no out of order on the website.
9 de junho de 2026
Opinião espontânea
Resposta da URBAN SUNGLASSES
Hi Dear Dennis,
Thank you for your time and 4-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Again great price and service
Again great price and service - kept up to date on delivery by what’s app.
Having used multiple sites in the past to order sunglasses this one can’t be beat on price or service!
Highly recommended
26 de maio de 2026
Resposta da URBAN SUNGLASSES
Hi Dear Stephen,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Resposta da URBAN SUNGLASSES
Hi Dear Clive,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Had to chase my order to be told out of…
Had to chase my order to be told out of stock despite 3 days lapsing. Disappointed with the overall experience.
1 de junho de 2026
Resposta da URBAN SUNGLASSES
Hi Dear Sanjeev,
The item you ordered had sold out from our stock and was only available as a pre-order for a future delivery date. It's possible that this detail was overlooked. Nevertheless, we made every effort to support you and ensured that you received the product as quickly as possible.
Thank you very much for choosing us.
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Resposta da URBAN SUNGLASSES
Hi Dear Lindsey,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Resposta da URBAN SUNGLASSES
Hi Dear Matty,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Style & Fashion
All good - delivery very efficient. Bargain price - excellent quality- very happy 😀
31 de maio de 2026
Resposta da URBAN SUNGLASSES
Hi Dear Mark,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
My husbands loves his sunglasses
My husbands loves his sunglasses, thank you. They didn't have the size advertised but this was promptly. Fast delivery, would buy again.
28 de maio de 2026
Resposta da URBAN SUNGLASSES
Hi Dear Charlotte,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Quality glasses
Really pleased , well made considering the price great quality backing it up with good service
29 de maio de 2026
Resposta da URBAN SUNGLASSES
Hi Dear Chris,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Great service and fast response
Great service and fast response! Glasses were perfect
27 de maio de 2026
Resposta da URBAN SUNGLASSES
Hi Dear Donna,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Delivery was to wrong address but…
Delivery was to wrong address but glasses are sound
27 de maio de 2026
Resposta da URBAN SUNGLASSES
Hi Dear Danny,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Resposta da URBAN SUNGLASSES
Hi Dear Charlie,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Quality product at a great price and…
Quality product at a great price and fast delivery. Thank you
18 de maio de 2026
Resposta da URBAN SUNGLASSES
Hi Dear Judy,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Excellent glasses, confusing sizing guide
I give fours stars because the sunglasses were excellent 👍 but the fitting guide was a nightmare to understand. We bookmarked this page for a year before deciding to take the risk. The problem was from the dimensions given for the glasses we had no idea what size they were on the sizing guide on that page. Lucky the dimensions of the glasses were all we needed and to forget the sizing chart.
18 de maio de 2026
Resposta da URBAN SUNGLASSES
Hi Dear Peter,
Thank you for your time and 4-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
Great choice and prices
Great choice and prices. Fast delivery. What’s not to like. 👍
25 de maio de 2026
Resposta da URBAN SUNGLASSES
Hi Dear Christine,
Thank you for your time and 5-stars review!
Your recommendation means a lot to us. We look forward to serving you again.
If you have any further comments or need assistance, please don't hesitate to contact us.
Warmest regards,
Urban Sunglasses Team
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